Luis
4.8
Luis
4.8

Luis

Phoenix Arizona
14 tripsJoined Nov 2019

Luis has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Approved to drive
    Approved to drive means Luis has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Host stats
  • Response rate
    93%
  • Response time
    1 hour
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Location

Reviews from guests

14 trips

4.75

(12 reviews)

Sandra L.

Sandra L.August 3, 2020

Luis made the process so easy and was great when I made changes to pick up and drop off times. The fact that he is only 8 minutes from the airport was so convenient! Thank you Luis!

Luis's response

Your welcome Sandra anytime! Sandra was polite and an easygoing human....I recommend Sandra to anyone on Turo site we see you next time!

Melvin M.

Melvin M.February 3, 2020

The car was fine, however communication was poor. I tried to request to change a drop off at the airport for 2 days and 0 responses despite text messaging and calling. Each time all calls went to voice mail and other than the first day 0 responses moving forward about the car. I have never gotten any responses back after trying to use all three methods of Turo, text messaging, and calling.

Luis's response

Kevin trips was for 2.5 days vehicle was ready and instructions sent. The trip established pick up by Kevin and return the vehicle by Kevin he tried to changed it after those facts and after the trip starts on my calendar the reservation for Kevin was on those terms. I’m sorry for not be available for you after your plans changed on your end.

Danny C.

Danny C.January 28, 2020

Great van! Pick up and Drop off was a breeze.

Luis's response

You welcome any time it was a pleasure thanks for booking with us.

Luis
4.8
Luis
4.8

Luis

Phoenix Arizona
14 tripsJoined Nov 2019

Luis has completed training on enhanced cleaning and disinfection practices.

Host stats
  • Response rate
    93%
  • Response time
    1 hour
Verified info
  • Approved to drive
    Approved to drive means Luis has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

14 trips

4.75

(12 reviews)

Sandra L.

Sandra L.August 3, 2020

Luis made the process so easy and was great when I made changes to pick up and drop off times. The fact that he is only 8 minutes from the airport was so convenient! Thank you Luis!

Luis's response

Your welcome Sandra anytime! Sandra was polite and an easygoing human....I recommend Sandra to anyone on Turo site we see you next time!

Melvin M.

Melvin M.February 3, 2020

The car was fine, however communication was poor. I tried to request to change a drop off at the airport for 2 days and 0 responses despite text messaging and calling. Each time all calls went to voice mail and other than the first day 0 responses moving forward about the car. I have never gotten any responses back after trying to use all three methods of Turo, text messaging, and calling.

Luis's response

Kevin trips was for 2.5 days vehicle was ready and instructions sent. The trip established pick up by Kevin and return the vehicle by Kevin he tried to changed it after those facts and after the trip starts on my calendar the reservation for Kevin was on those terms. I’m sorry for not be available for you after your plans changed on your end.

Danny C.

Danny C.January 28, 2020

Great van! Pick up and Drop off was a breeze.

Luis's response

You welcome any time it was a pleasure thanks for booking with us.

Share this Turo profile.

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