Matt
4.8
Matt
4.8

Matt

69 tripsJoined Nov 2019

All-Star Hosts like Matt are the top-rated and most experienced hosts on Turo.

Matt has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Approved to drive
    Approved to drive means Matt has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Share this Turo profile.

Location

Reviews from guests

69 trips

4.78

(51 reviews)

Jonathan S.

Jonathan S.August 2, 2020

Very kind and prompt. Went over my miles a bit and didn't charge me. Easy system he has set up. Top notch service. I would definitely be renting again!

John T.

John T.August 1, 2020

Wonderful host

Ashley S.

Ashley S.July 31, 2020

I booked a last minute surprise trip to AZ with my 7 year old. The car was dirty and clearly had not been cleaned as there was a hat in the back window. After I picked car up I discovered the A/C did not work. I immediately notified Matt whom informed me I book another car and wait till Turo refunds my money or i could take it to his mechanic abd wait . I didn't have the extra $311 to pay for another car nor the time so we rolled our windows down and hoped for the best not knowing it would be 117° . When driving we encountered rain and the windshield wipers were literally in pieces . The trip was miserable I had to buy cooling towels and Lots of ice for coolers so my special needs daughter wouldnt overheat abd freak out. Matt CLEAN YOUR VEHICLES

Matt's response

I'm sorry you feel this way, all vehicles are detailed by a professional shop. I had that vehicle in the shop for a full inspection and everything passed 1 week prior. After you said the ac didn't work, I did everything I could to have them take care of it asap, woukd take 15 to 20 min to fix the issue. You decided to not take it in after calling 5 hours before you left. 2,373 miles later everything seemed fine when I checked in with you...

Matt
4.8
Matt
4.8

Matt

69 tripsJoined Nov 2019

All-Star Hosts like Matt are the top-rated and most experienced hosts on Turo.

Matt has completed training on enhanced cleaning and disinfection practices.

Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Verified info
  • Approved to drive
    Approved to drive means Matt has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

69 trips

4.78

(51 reviews)

Jonathan S.

Jonathan S.August 2, 2020

Very kind and prompt. Went over my miles a bit and didn't charge me. Easy system he has set up. Top notch service. I would definitely be renting again!

John T.

John T.August 1, 2020

Wonderful host

Ashley S.

Ashley S.July 31, 2020

I booked a last minute surprise trip to AZ with my 7 year old. The car was dirty and clearly had not been cleaned as there was a hat in the back window. After I picked car up I discovered the A/C did not work. I immediately notified Matt whom informed me I book another car and wait till Turo refunds my money or i could take it to his mechanic abd wait . I didn't have the extra $311 to pay for another car nor the time so we rolled our windows down and hoped for the best not knowing it would be 117° . When driving we encountered rain and the windshield wipers were literally in pieces . The trip was miserable I had to buy cooling towels and Lots of ice for coolers so my special needs daughter wouldnt overheat abd freak out. Matt CLEAN YOUR VEHICLES

Matt's response

I'm sorry you feel this way, all vehicles are detailed by a professional shop. I had that vehicle in the shop for a full inspection and everything passed 1 week prior. After you said the ac didn't work, I did everything I could to have them take care of it asap, woukd take 15 to 20 min to fix the issue. You decided to not take it in after calling 5 hours before you left. 2,373 miles later everything seemed fine when I checked in with you...

Share this Turo profile.

Turo

  • About
  • Team
  • Policies
  • Careers
  • Press
  • OpenRoad
  • Turo shop
  • App Store
  • Google Play

Explore

  • Book a car
  • Weddings
  • Trust & safety
  • FAQs
  • Get help
  • Hosting

  • List your car
  • Carculator
  • All-Star Hosts
  • Host tools
  • Insurance & protection
  • FAQs
  • ©2020 Turo
  • Terms
  • Privacy
  • Sitemap