Elyssa
5.0

Elyssa

Houston, TX
5 tripsJoined Mar 2016

All-Star Hosts like Elyssa are the top-rated and most experienced hosts on Turo.

Verified info
  • Approved to drive
    Approved to drive means Elyssa has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook
Languages
  • English, Spanish, Portuguese
Works
  • Firm Forward, LLC
School
  • ODU

About Elyssa

My husband and I are caring humans trying to make our way in the world, probably just like you. He's Brazilian. I'm American. H-town is our home. We love family and our little dog. We also like people and the golden rule. We're a little nerdy, which I can't really say makes us more reliable or trustworthy, but at least you know what you're getting into. A gente fala portuguese. Hablamos español.

Reviews from guests

387 trips

4.94

(343 trips)

Cierra L.

Cierra L.October 19, 2020

Car was not cleaned to Turo standards, radio did not work, and once I got on the freeway the engine light came on and would not allow me to go over 55 mph. Brakes were very unsafe as well. Had to return the vehicle immediately which completely ruined the whole first day of my trip. Host was out of town and said they did not know the car was in this condition therefore proves that they are not taking care of car properly.

Elyssa's response

Cierra is correct, and we are beyond sorry. This vehicle was on a long-term rental and was not supposed to be available before it had a chance to be inspected and prepared properly. We weren’t able to block it in time and didn’t want to cancel, so we took the chance on a third-party to check and prep the car. We lost a day of vacation and hundreds of dollars, even immediately reimbursing transport costs on the side. We did everything we could to try to make it right.

Elena A.

Elena A.October 13, 2020

Thank you as always for a great car and even better hosting and taking care of the trip .

Elena A.

Elena A.September 29, 2020

What a great car and even better owner. Thank you Elyssa . I will be coming back again

Reviews from hosts

5 trips

5.0

(5 trips)

Ronald J.

Ronald J.December 6, 2019

Great Turo Customer!

Georges K.

Georges K.February 18, 2019

Amazing

Kaitlyn V.

Kaitlyn V.February 3, 2019

Elyssa has been an excellent renter! Great communication and took great care of the car. A+ Turo guest! Thank you Elyssa and I hope to rent to you again on your next visit!

Elyssa
5.0

Elyssa

Houston, TX
5 tripsJoined Mar 2016

All-Star Hosts like Elyssa are the top-rated and most experienced hosts on Turo.

About Elyssa

My husband and I are caring humans trying to make our way in the world, probably just like you. He's Brazilian. I'm American. H-town is our home. We love family and our little dog. We also like people and the golden rule. We're a little nerdy, which I can't really say makes us more reliable or trustworthy, but at least you know what you're getting into. A gente fala portuguese. Hablamos español.
Languages
  • English, Spanish, Portuguese
Works
  • Firm Forward, LLC
School
  • ODU
Verified info
  • Approved to drive
    Approved to drive means Elyssa has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook

Reviews from guests

387 trips

4.94

(343 trips)

Cierra L.

Cierra L.October 19, 2020

Car was not cleaned to Turo standards, radio did not work, and once I got on the freeway the engine light came on and would not allow me to go over 55 mph. Brakes were very unsafe as well. Had to return the vehicle immediately which completely ruined the whole first day of my trip. Host was out of town and said they did not know the car was in this condition therefore proves that they are not taking care of car properly.

Elyssa's response

Cierra is correct, and we are beyond sorry. This vehicle was on a long-term rental and was not supposed to be available before it had a chance to be inspected and prepared properly. We weren’t able to block it in time and didn’t want to cancel, so we took the chance on a third-party to check and prep the car. We lost a day of vacation and hundreds of dollars, even immediately reimbursing transport costs on the side. We did everything we could to try to make it right.

Elena A.

Elena A.October 13, 2020

Thank you as always for a great car and even better hosting and taking care of the trip .

Elena A.

Elena A.September 29, 2020

What a great car and even better owner. Thank you Elyssa . I will be coming back again

Reviews from hosts

5 trips

5.0

(5 trips)

Ronald J.

Ronald J.December 6, 2019

Great Turo Customer!

Georges K.

Georges K.February 18, 2019

Amazing

Kaitlyn V.

Kaitlyn V.February 3, 2019

Elyssa has been an excellent renter! Great communication and took great care of the car. A+ Turo guest! Thank you Elyssa and I hope to rent to you again on your next visit!

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