Young
Young

Young

Joined Sep 2019

All-Star Hosts like Young are the top-rated and most experienced hosts on Turo.

Young has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Email address
  • Phone number

Reviews from guests

23 trips

4.76

(17 reviews)

JoAnn D.

JoAnn D.July 11, 2020

Young was great and the car was perfect for a short leisurely trip around ABQ!

Carlie S.

Carlie S.July 6, 2020

I would like to start off the review and say that although my overall experience was horrendous, there were a couple things that were positive. The host was very communicative about the process and made sure to message back quickly whenever contacted. The car was clean and ran great. Now to the negative... I arrived in Albuquerque on the 1st with my toddler and my brother where Young picked us up. I was surprised to learn that he would be driving with us to a spot nearby (a motel) to get in his car and was hesitant to ride with my daughter in a stranger driving that I met off the internet (I was under the impression that the car would be dropped off to me but that was my fault for not clarifying before my trip). That being said, my brother, was with us so I felt it was probably fine. Young wanted to know what time we would like picked up, I told him we weren’t sure when my brother’s flight was and asked if it was okay if we texted or messaged him with a time later, he said that was fine and we went our separate ways. The day before returning the car I messaged Young setting up a time for 2:15 which he agreed to. My brother would not be riding with us as he changed his flight to a later date so I was nervous about being alone but figured it would probably be okay... boy was I in for a huge surprise. About 2 hours before pick up time I realized we would be a little late (we were staying about 3 hours from the airport which he was aware of due to our conversations at pick up) so I messaged him to let him know. I did end up being about 20 minutes later than expected which I take full responsibility for, I had not allotted enough time to fill up the gas tank (including some unplanned complications at the gas station) and get a quick lunch for my daughter which was absolutely my fault and I fully understand how that is frustrating for a host. When I arrived for the car drop off Young immediately aggresssively and loudly confronted me stating “you realize I’ve been waiting 20 minutes for you right?!” I immediately apologized and began to explain why I was late when Young aggressively and nearly yelling interrupted me and said “are you always this selfish?! Is this how you do things? Why would you not plan ahead?” Young continued to berate me in front of my young daughter nearly the entire ride. I politely and calmly apologized multiple times to try to deescalate the situation out of fear and he continued to interrupt me and yell “you’re not sorry!” loudly. I felt extremely uncomfortable and threatened. Here I was, alone with some man I met off the internet in a town I was unfamiliar with and my young daughter in HIS car getting yelled at and berated over and over again for being 20 minutes late. To his credit, he did help me get my car seat out of the car when unloading after I asked but the damage had already been done. As stated before, I take full responsibility for lack of planning and own up to my part. I absolutely should have left earlier and planned for unexpected complications. With that being said, a car rental falls under a hospitality/customer service role and when I’m paying hundreds of dollars for a service I don’t expect to get belittled for a mistake. I will never ever use Turo or Young again due to this horrible and scary experience. Regardless of the situation, I know for a fact if the host was my brother, father, husband, or any other respectable man the last thing they would do is scold and belittle a mom traveling by herself with her kid for a mistake. I 100% believe that if my brother was with me Young would have not felt the need to bully and belittle me but knew that I was an easy target because I was alone and he wanted to make me feel bad. I feel lucky that the situation was not worse but I wanted to warn others of the negative experience and tell other women to STAY AWAY.

TuroJune 25, 2020

The host cancelled this trip 53 minutes before it started. This message was automatically posted by Turo.

Young
Young

Young

Joined Sep 2019

All-Star Hosts like Young are the top-rated and most experienced hosts on Turo.

Young has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Email address
  • Phone number

Reviews from guests

23 trips

4.76

(17 reviews)

JoAnn D.

JoAnn D.July 11, 2020

Young was great and the car was perfect for a short leisurely trip around ABQ!

Carlie S.

Carlie S.July 6, 2020

I would like to start off the review and say that although my overall experience was horrendous, there were a couple things that were positive. The host was very communicative about the process and made sure to message back quickly whenever contacted. The car was clean and ran great. Now to the negative... I arrived in Albuquerque on the 1st with my toddler and my brother where Young picked us up. I was surprised to learn that he would be driving with us to a spot nearby (a motel) to get in his car and was hesitant to ride with my daughter in a stranger driving that I met off the internet (I was under the impression that the car would be dropped off to me but that was my fault for not clarifying before my trip). That being said, my brother, was with us so I felt it was probably fine. Young wanted to know what time we would like picked up, I told him we weren’t sure when my brother’s flight was and asked if it was okay if we texted or messaged him with a time later, he said that was fine and we went our separate ways. The day before returning the car I messaged Young setting up a time for 2:15 which he agreed to. My brother would not be riding with us as he changed his flight to a later date so I was nervous about being alone but figured it would probably be okay... boy was I in for a huge surprise. About 2 hours before pick up time I realized we would be a little late (we were staying about 3 hours from the airport which he was aware of due to our conversations at pick up) so I messaged him to let him know. I did end up being about 20 minutes later than expected which I take full responsibility for, I had not allotted enough time to fill up the gas tank (including some unplanned complications at the gas station) and get a quick lunch for my daughter which was absolutely my fault and I fully understand how that is frustrating for a host. When I arrived for the car drop off Young immediately aggresssively and loudly confronted me stating “you realize I’ve been waiting 20 minutes for you right?!” I immediately apologized and began to explain why I was late when Young aggressively and nearly yelling interrupted me and said “are you always this selfish?! Is this how you do things? Why would you not plan ahead?” Young continued to berate me in front of my young daughter nearly the entire ride. I politely and calmly apologized multiple times to try to deescalate the situation out of fear and he continued to interrupt me and yell “you’re not sorry!” loudly. I felt extremely uncomfortable and threatened. Here I was, alone with some man I met off the internet in a town I was unfamiliar with and my young daughter in HIS car getting yelled at and berated over and over again for being 20 minutes late. To his credit, he did help me get my car seat out of the car when unloading after I asked but the damage had already been done. As stated before, I take full responsibility for lack of planning and own up to my part. I absolutely should have left earlier and planned for unexpected complications. With that being said, a car rental falls under a hospitality/customer service role and when I’m paying hundreds of dollars for a service I don’t expect to get belittled for a mistake. I will never ever use Turo or Young again due to this horrible and scary experience. Regardless of the situation, I know for a fact if the host was my brother, father, husband, or any other respectable man the last thing they would do is scold and belittle a mom traveling by herself with her kid for a mistake. I 100% believe that if my brother was with me Young would have not felt the need to bully and belittle me but knew that I was an easy target because I was alone and he wanted to make me feel bad. I feel lucky that the situation was not worse but I wanted to warn others of the negative experience and tell other women to STAY AWAY.

TuroJune 25, 2020

The host cancelled this trip 53 minutes before it started. This message was automatically posted by Turo.

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