Yevgen
Yevgen

Yevgen

Los Angeles, California
Joined Sep 2019

All-Star Hosts like Yevgen are the top-rated and most experienced hosts on Turo.

Yevgen has completed training on enhanced cleaning and disinfection practices.

Verified info
  • Email address
  • Phone number
  • Facebook • 388 friends
Languages
  • English, Russian.
Works
  • at Vintage Car Connections which specializes in vehicle pre purchase inspections, buying, restoring, selling and renting classic automobiles.

About Yevgen

Reviews from guests

21 trips

4.67

(15 reviews)

Jerron W.

Jerron W.July 30, 2020

What should’ve been a simple cancellation turned into an extreme headache. I was charged 75% of the trip in which I never took (way above the company’s cancellation policy). Turo staff is extremely unhelpful sending me to different departments and not taking accountability on the issue. Receiving the same “we have to wait for billing” from outsourced representatives from the Philippines, then billing never reaches out. I was told select “start trip” from a rep to upload convo with me and Yevgen , then Yevgen uploads photos of the car as if I rented it. Now it’s a back and forth to “investigate” that’s on 4 days and running. Representatives are saying Yevgen won’t answer (convenient). This could’ve all been avoided with the owners agreement but of course money by any means is more important but silent after getting overpaid. I’ve been a 5 star renter on here but I’m basically having money stolen from me at this point and I’ll most likely find my business on another app and will be having the agency I work with do the same. This is ridiculous and I wish I avoided ever booking this trip all together.

Yevgen's response

Hi Jerron, this 1 star review on my otherwise perfect record is not cool. Please make sure that you have a drivers license on you, and are reasonably on time when placing the next booking on this or any other platform. Cancellations must be done prior to the appointment date, time. If the vehicle is rented out for the day and the host spends time to prepare it, meet you it is not his fault you do not show up on time, try to make it happen without a drivers license.

Brenda L.

Brenda L.July 29, 2020

Yevgen was great, very easy to work with.

Nicholas B.

Nicholas B.May 29, 2020

Yevgen was a pleasure to work with and made my trip go smoothly. His selection of classic cars is a bonus !

Yevgen
Yevgen

Yevgen

Los Angeles, California
Joined Sep 2019

All-Star Hosts like Yevgen are the top-rated and most experienced hosts on Turo.

Yevgen has completed training on enhanced cleaning and disinfection practices.

About Yevgen

Languages
  • English, Russian.
Works
  • at Vintage Car Connections which specializes in vehicle pre purchase inspections, buying, restoring, selling and renting classic automobiles.
Verified info
  • Email address
  • Phone number
  • Facebook • 388 friends

Reviews from guests

21 trips

4.67

(15 reviews)

Jerron W.

Jerron W.July 30, 2020

What should’ve been a simple cancellation turned into an extreme headache. I was charged 75% of the trip in which I never took (way above the company’s cancellation policy). Turo staff is extremely unhelpful sending me to different departments and not taking accountability on the issue. Receiving the same “we have to wait for billing” from outsourced representatives from the Philippines, then billing never reaches out. I was told select “start trip” from a rep to upload convo with me and Yevgen , then Yevgen uploads photos of the car as if I rented it. Now it’s a back and forth to “investigate” that’s on 4 days and running. Representatives are saying Yevgen won’t answer (convenient). This could’ve all been avoided with the owners agreement but of course money by any means is more important but silent after getting overpaid. I’ve been a 5 star renter on here but I’m basically having money stolen from me at this point and I’ll most likely find my business on another app and will be having the agency I work with do the same. This is ridiculous and I wish I avoided ever booking this trip all together.

Yevgen's response

Hi Jerron, this 1 star review on my otherwise perfect record is not cool. Please make sure that you have a drivers license on you, and are reasonably on time when placing the next booking on this or any other platform. Cancellations must be done prior to the appointment date, time. If the vehicle is rented out for the day and the host spends time to prepare it, meet you it is not his fault you do not show up on time, try to make it happen without a drivers license.

Brenda L.

Brenda L.July 29, 2020

Yevgen was great, very easy to work with.

Nicholas B.

Nicholas B.May 29, 2020

Yevgen was a pleasure to work with and made my trip go smoothly. His selection of classic cars is a bonus !

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