I am a dot com entrepreneur - and travel abroad 9 months of the year. The security man for my building handles the pickup and delivery. His name is Coby. I prefer messages via Turo or my toll free voice message number 1 877 896 0125. I'll message you with Coby's 831 area code cell phone and contact you ASAP. I rented it out on another service a few times as well but use Turo exclusively now. I set the price lower as Turo's auto pricing had it listed too high. In all the car has been rented out over 90 days. Great car.