Jerry
4.8
Jerry
4.8

Jerry

28 tripsJoined Jul 2019
Verified info
  • Approved to drive
    Approved to drive means Jerry has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
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Location

Reviews from guests

28 trips

4.79

(24 reviews)

James K.

James K.July 29, 2020

The communication and ease of pickup/return were great up front. And the truck was also great. We took good care of it, as if it were our own. Upon returning it 2 days early, we didn’t ask for a refund and certainly didn’t expect any additional fees or charges. We were surprised to be approached a few days after saying we were responsible for a sizable scratch on the A pillar and a large fee for failing to remove a decal from the window. I had a bunch of small decals to remove prior to returning it, as we had used it for a few photos and needed our brand partners represented in those photos. The 5 other decals took me about 5 min total to remove, the ones on the windscreen are usually the easiest because you can use a razor blade. I was surprised that he said it took over an hour to take off and that he had a detail person charge him $150 dollars. With regards to the scratch, I definitely didn’t remember anything happening that could have cause a scratch and luckily I had a time stamped photo from my pickup that did indeed show the scratch already present. I provided the photo and was still asked to cover the costs. Even tho I knew the scratch wasn’t us, I offered to have my body shop fix it. I was still asked to pay money and I paid just to avoid the hassle of dealing with it further. I am sorry I left a decal on, and accept that I put you out. I do feel justified in writing a less than good review, because I feel some level of dishonesty happening in hopes of squeezing un-just money from me.m after the rental.

Saunders C.

Saunders C.July 23, 2020

Awesome beast of a truck with all the options! On top of that pickup/drop off was super easy and convenient

TuroMay 25, 2020

The host cancelled this trip 10 hours before it started. This message was automatically posted by Turo.

Jerry
4.8
Jerry
4.8

Jerry

28 tripsJoined Jul 2019
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Verified info
  • Approved to drive
    Approved to drive means Jerry has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

28 trips

4.79

(24 reviews)

James K.

James K.July 29, 2020

The communication and ease of pickup/return were great up front. And the truck was also great. We took good care of it, as if it were our own. Upon returning it 2 days early, we didn’t ask for a refund and certainly didn’t expect any additional fees or charges. We were surprised to be approached a few days after saying we were responsible for a sizable scratch on the A pillar and a large fee for failing to remove a decal from the window. I had a bunch of small decals to remove prior to returning it, as we had used it for a few photos and needed our brand partners represented in those photos. The 5 other decals took me about 5 min total to remove, the ones on the windscreen are usually the easiest because you can use a razor blade. I was surprised that he said it took over an hour to take off and that he had a detail person charge him $150 dollars. With regards to the scratch, I definitely didn’t remember anything happening that could have cause a scratch and luckily I had a time stamped photo from my pickup that did indeed show the scratch already present. I provided the photo and was still asked to cover the costs. Even tho I knew the scratch wasn’t us, I offered to have my body shop fix it. I was still asked to pay money and I paid just to avoid the hassle of dealing with it further. I am sorry I left a decal on, and accept that I put you out. I do feel justified in writing a less than good review, because I feel some level of dishonesty happening in hopes of squeezing un-just money from me.m after the rental.

Saunders C.

Saunders C.July 23, 2020

Awesome beast of a truck with all the options! On top of that pickup/drop off was super easy and convenient

TuroMay 25, 2020

The host cancelled this trip 10 hours before it started. This message was automatically posted by Turo.

Share this Turo profile.

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