Add optional Extras to your trip at checkout.

This vehicle will be awaiting for you at WestShore Plaza’s Parking Garage north to Dick’s Sporting Goods. It is parked at our designated location on the 3rd floor near the south east area across from Dick’s Sporting Goods. The garage is located 4 miles (6-10 minutes driving distance) from TPA and it’s accessible 24/7 with great cell signals. https://maps.app.goo.gl/C9HBeLU6SRS75twk8?g_st=ic

"Peer-to-Peer Car Share Guidelines 1. **Return Condition**: Please return the vehicle with the same amount of fuel or charge and in the same level of cleanliness as when you received it. This helps us ensure that every member enjoys a consistent and high-quality experience. 2. **Time Buffer & Scheduling**: Turo provides a 30-minute buffer before and after each trip as per their Terms of Service. Please note that as hosts, we cannot modify your trip details. If you need to adjust your reservation, contact Turo Support at 415-965-4525 for assistance. 3. **Vehicle Nuances & Support**: Each vehicle has its unique characteristics or ""personality."" Some may have non-repairable issues typical of the model and year, while others could be recent but still within safety guidelines. 4. **Reporting Damages & Accidents**: If any issues arise, report them immediately to ensure safety and optimal performance. In the event of an accident, report to Turo as soon as possible and gather all necessary information from everyone involved. For 24/7 Customer Support and Roadside Assistance, call 415-965-4525 or visit help.turo.com. 5. **Payments & Fees**: All payment transactions, including trip fees, airport fees, and deposits, are managed by Turo. As hosts, we do not have access to the final billing details and have limited flexibility in negotiating costs. For payment queries, please contact Turo directly. 6. **Post-Trip Charges and Violations**: After your trip, any incidental charges such as additional distance, refueling, tolls, and tickets, along with fees for violations including cleaning, smoking, late returns, or incorrect return locations, are processed through Turo. Please note that all damage claims and financial transactions must be handled within the Turo platform. It is a violation of Turo policy to settle any payments off-platform via any payment apps. This ensures transparency and security for all transactions. These guidelines are designed to help you enjoy a smooth and enjoyable experience with Top Car Share. If you have any questions or need further assistance during your rental, don't hesitate to reach out. We are here to help and ensure you have a fantastic car sharing journey!"

• Do you offer special pricing for long term rentals??

  Yes. As a customer-focused service, we provide extended long-term rental options at special pricing, ensuring no overlap with existing bookings. Feel free to inform us, and we'll happily make arrangements to suit your long-term rental needs.

• How do you use the wind deflector?

  Watch this video https://youtu.be/gUUM8xk6NJI

• How do you place items in trunk with the hardtop down?

  Watch this video https://youtu.be/lUXSF3V_MBU.

• May I drop off the vehicle at another airport or location from it's original pickup location?

  "Yes but we ask you to coordinate your trip with us. We offer ""One-Way"" extras which allows you to drop off the vehicle at any of the three airports in the Tampa Bay area to include TPA, PIE, or SRQ airports. We do offer another ""One-Way"" extra at a higher price for drop offs at MCO airport in Orlando or in the Orlando area. "

• What support is available if I encounter vehicle issues during my rental?

  Contact us directly for any vehicle-related issues during your rental. We're here to help ensure a smooth experience.

• How do reviews work in peer-to-peer car sharing?

  Both customers and hosts are reviewed after each rental. Your feedback is crucial for maintaining trust and improving experiences within the community.

• Can I modify my reservation time or location?

  Yes, you can modify your reservation time or location through the Turo app or website. If you have difficulty making changes, please contact Turo Support at 415-965-4525 for assistance.

• What should I do in case of an accident?

  In the event of an accident, report the incident to Turo as soon as possible and gather information from all parties involved, including names, addresses, phone numbers, and insurance details. For immediate assistance, contact Turo’s 24/7 Customer Support and Roadside Assistance at 415-965-4525.

• What are the potential additional fees after my trip?

  After your trip, additional fees may include charges for extra distance, refueling, tolls, tickets, or cleaning violations. All these fees, along with any others associated with your rental, are processed through Turo. Turo handles all payment transactions and sets the fees, ensuring that all financial dealings are secure and transparent. Avoid making any payments off the Turo platform. For any payment-related queries, please contact Turo directly.

• What delivery options are available for my rental?

  "**Airport Deliveries: Available at designated Turo spots in airports like TPA, SRQ, and PIE. A delivery fee typically applies. **Location Deliveries: We can deliver vehicles to popular locations around the city that are predefined in our system. A delivery fee typically applies. **Custom Address Deliveries: You can choose to have the vehicle delivered right to your doorstep or any specific address that suits your needs. A delivery fee typically applies. **Free Home Delivery: Available at our Westshore Parking Garage with no delivery fee."

• How does peer-to-peer car sharing differ from traditional car rentals?

  Peer-to-peer car sharing allows you to rent specific vehicles directly from vehicle owners, providing a more personalized and varied choice of vehicles at potentially lower costs. Unlike traditional rentals where you reserve a class of vehicle, peer-to-peer sharing lets you choose the exact car you will drive. This model fosters a community-based experience where both the vehicle condition and rental experience can be more unique and personal.

• What if I return the vehicle late?

  "Late returns may incur additional charges. Often, paying a late fee is more economical than extending your booking for a few hours, especially if your overall trip stays within the 24-hour time blocks set by Turo. To see the potential cost difference, you can modify your trip's end time in the Turo app before submitting the change. All pricing and fees are managed by Turo. Please inform us in advance if you expect a delay, particularly as flight schedules can change often. Timely communication helps us manage our vehicle scheduling effectively and ensures we can accommodate changes without impacting other customers' plans."

• How do I pick up my rental vehicle?

  "Pick up your rental at designated Turo parking spots at the airport or other specified locations. Depending on the vehicle, access may be provided via a lockbox, remote lock, or TuroGo: **Lockbox: If your vehicle comes with a lockbox, we will provide the code 30 minutes before your trip begins. **Remote Lock and TuroGo: Some vehicles may be equipped with remote locking mechanisms or TuroGo for keyless entry. We provide detailed location information and directions before your arrival. Should you encounter any issues accessing the vehicle, we are on standby to assist through messages on the Turo app. This update ensures that renters are aware of the different vehicle access methods and the support available to them, making the pickup process as smooth as possible."