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Average ratings near South Portland, ME
Having the opportunity to rent new cars from a dealer combined with the no hassle rental process of Turo made this a perfect trip. Looking forward to renting from here again in the future
Andrei was very helpful and always quickly responded. The car was clean and in great shape. I can’t say enough good things about the experience. Much better than traditional rental car businesses.
Andrei was the absolute best to work with!! If I could hug this guy I would! He was kind and flexible with flight issues I had. The car was perfect too! Fuel efficient, easy to drive and spacious. 10 out of 10 experience all around!
Can't say enough about Berlin city ! Extremely accommodating ,friendly ,kind respectful! Alec is the rental manager he is very professional loves what he does And it shows by his performance .He even reaches out to you when he's is halfway around the world visiting his family in Serbia ! No matter what time it is !!! Best place to rent a vehicle easy and convenient vehicles are very clean so you next time you need a rental Turo & Berlin City Is the way to go you won't be disappointed! Very satisfied customer! Caroline DiSanto
April was great to work with! Very great at communicating and clear with times, directions, etc. Her RAV4 was in excellent condition, and helped make our trip better after a huge bungle with our previous car booking. Glad we were able to book with someone reliable, and April provided some great customer service!
Aleksander was a pleasure to deal with, vehicle was nice and clean and everything went smooth, very happy with how things went.
Katlin and her parents were great with a car. Car was super clean and even had a charge cord for phones. Really enjoyed meeting Kim.
Berlin City is the best place to rent a car by far! Alec is wonderful and very attentive to your every need. The cars are new and kept spotless. The service department is quick and knowledgeable and the prices are better than any regular car dealer. You definitely Don’t need to take my word for it check them out for yourself!
Junior did a fantastic job of preparing the car and communicating. I highly recommend him. Thanks Junior!!
Yuma was very friendly and purgator professional. I got lost getting to his location, but he was kind enough to pick me up. He had several cleaning supplies inthe vehicle along with a lot of hand sanitizer. He was gracious enough to give me a ride to the airport after my visit.
Aleksandar was great! He met us at drop off and was very responsive to messages. This was my first Turo experience and I was honestly not sure what to expect. However, I was pleasantly surprised. Car was more than adequate for driving around Maine. I would recommend Aleksandar and this car to anyone looking!
Andrei was a fantastic host! On top of being a friendly host, he sent very detailed instructions that made sure the process ran extra smoothly. The car itself ran great and was very clean. I would highly recommend renting this car.
Such a great trip! Katlin’s car was great and she and her mom were so easy to work with! Would absolutely book through them again!
The car handled the winter weather really well. Andrei was communicative and everything went smoothly. Loved the cords for different types of phones and the aux cable. Nav system works well too (preferred it to using a phone) Great pick-up/drop-off point (contactless)
Andrei was extremely helpful and we are so grateful for his assistance. The car was great and helped with our trip so much!
This is a very professional owner and this was a flawless easy experience. The car ran smoothly and I had no turtle with it at all. Thanks!
The caf advertised was unavailable due to some technical issues. However they more than made up for it by giving us a brand new replacement. Definitely give them a shot when renting. Cars are clean and sanitized. Best rental experience by far on Turo or anywhere else.
There is a reason why the dealer’s tagline is “Easy!” Their Turo rental experience would be another perfect example of that.
This was a super easy experience and will definitely use them again. Thanks guys!
Everything was smooth and easy. The car was exactly what we needed and ran nicely. Andrei was professional and prepared for us.
Katlin went above and beyond to make sure I had a wonderful experience and was super communicative, helpful, and friendly. The car itself was very clean and comfortable with plenty of features. I would definitely book with Katlin again!
Great ride, smooth and easy pickup/drop off process. Highly recommend !! Thank you
We didn't get the car we had registered for as it was not back in time. They upgraded us to a Nissan Rogue which was phenomenal to drive. Great people and service. Would 100% rent from Berlin City Rentals again.
I have used Berlin City Rentals In Portland, Maine twice and both times have been very pleased. Personal service and communication with Alex has been all I could ask for. I highly recommend them.
It was so easy to pick up and return the car at Berlin City Nissan! Usually it’s such a hassle to pick up a rental with other companies, but this time was quick and easy! The car was clean, made the ride comfortable and had lots of space for our luggage! I will definitely be using Turo & Berlin City again for my rental needs!
Excellent service! Car was practically brand new and it was cleaned right before pickup. Aleksandar was always available to communicate with, answered any of my questions right away, helped with early pickup, and extending my rental. Pick up and drop off was super easy and would definitely rent from them again!
Best experience! Car was detailed and just as described in the advertisement. Will definitely rent again anytime we need a temporary vehicle.. 5 stars
Due to covid, we did a remote pickup location. Andrei was organized and the drop off was seamless. I would rent from Andrei, again. Thanks!
Perfect in every way as always! Will rent again. Thank you guys for a pleasurable experience
Berlin City is a fantastic host to rent from. The car was clean and the whole experience with Berlin City was fast and seamless. I will rent again from then the next time I am in Maine.
Taysha has a sweet ride! It was very clean and loaded with great features, excellent ride and extremely comfortable! She communicated well and the overall experience was wonderful. I’d highly recommend her vehicle!
Andrei is most helpful and attentive - he answers all questions promptly and wants you to have a great time with his CR-V. Though an older model, the car performs beautifully. It's in great shape and is fine.
Great car, Taysha was super sweet and communicated well! 10/10. Thank you again!!!
Very simple and easy. And I liked that I could chose the car and amenities that I wanted
Vehicle was very reliable and great on gas! Pick up location was right outside airport making car retrieval/drop-off easy.
Everything about this experience was amazing. I am a travel nurse sometimes I get last minute to go fill in shifts outside my area it’s hard to Uber but Jeffrey came through and made it happen last minute the car was ready washed and vacuumed at 10 Pm and I had just requested the car maybe two 7 PM. He is always a text away and willing to be flexible for you. Thank you so much Jeffrey!