vehicle

1 of 3

Alyssa’s

Toyota Matrix 2009

Base

4.82

(58 trips)

Pickup & return location
Enter a delivery address
Distance included
Day
200 mi
Week
1400 mi
Month
6000 mi

Insurance & Protection

Insurance via Liberty Mutual

The car

Toyota Matrix 2009

Base

4.82

(58 trips)

28 MPG

Gas (Premium)

4 doors

5 seats

Hosted by

Alyssa
4.9
Alyssa
221 tripsJoined May 2018

Typically responds within 1 minute

Alyssa has completed training on enhanced cleaning and disinfection practices.

Description

Need a ride without worrying about fuel cost ? Hop in into this Flaming red ride and enjoy the moment of feeling the rush of adrenaline. Additional perks include: 5% OFF weekly 15%OFF monthly Unlimited car wash in Soapy Joes for this vehicle Please READ the Guidelines and FAQs prior to renting out the vehicle! Thank you.

Features

Automatic transmission

AUX input

Long-term car

Extras (1)

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal. Cleaning fee is waived when choosing car delivery.

$35/trip

Guidelines

I understand and accept these: WHAT NEEDS TO BE DONE BEFORE AND AFTER YOUR TRIP STARTS/ENDS: 1) Pay Toll roads online https://thetollroads.com/ and upload picture via Turo app. If you aren't aware that you went through a toll, we will send you the picture with the amount that's due and we will request via Turo a reimbursement for the amount needed. 2) Leave the vehicle in the same condition as found. We have a membership at a carwash SOAPY JOES with unlimited drive thru car washes and self service Vacuum stations NONE to your expense. There is one 5 minutes away near the vehicle's location: 6609 Mira Mesa Blvd, San Diego, CA 92121. There are plenty more SOAPY JOES car washes, please refer to this website: https://soapyjoescarwash.com/locations/ 3) Please fill tank to full. 4) Please drop off vehicle around the same area you picked it up in. 5)Take clear photos of car BEFORE AND AFTER your trip and upload them as soon as you can. Clear picture of [Front, Left side, right side back side] and one dashboard that shows mileage and fuel. Just a total of 5 photos are needed to save your time. ANY PHYSICAL DAMAGES OR WEAR/TEAR ON THE VEHICLE? Paint is wearing off and scratches on the trunk side. [All prices are low to provide only convenience for safety transportation and not appearance]. ARE THERE ANY RULES WHEN DRIVING THIS CAR? Never leave the vehicle gas halfway empty to prevent damage in the fuel system. Due to the amount of guests using the vehicle, a car can stall due to a damaged fuel sensor. So please never leave the car halfway empty, just fill it up to FULL each time. ARRIVING LATE OR EARLY, NEED TO CHANGE YOUR APPOINTMENT TIME OR EXTENSION? a. If you are already on your way and you're arriving late or early, please notify us immediately through Turo messages. b. If you’re running late past the time assigned on the trip itinerary without communication, you will be subjected to a $50 late fee. c. Need to change appointment time or extension? We always work with appointment time that was booked on behalf of the customer. The customer has access to change these times, and we do not. If you would like to change a times at the beginning of a trip or an ending trip, you would need to request the change in your Turo portal. Since we are also working with many other customers, we go based off of the itinerary time in your Turo portal and we do make plans for other drop offs and pick ups around your schedule. Just as a common courtesy, if you need to make a change in appointment time, please make the request as soon as possible. The change of a itinerary time can delay other appointments before or after you which would not be fair to anyone else who has already booked their appointment. ANY ADDITIONAL CHARGES? a) If tank is not filled full, you will be charged the fee to fill up the tank as well as an "Inconvenience Fee." b) DELIVERY: Due to COVID, we are unable to pick up passengers at the AIRPORT but can drop the vehicle off in a neighborhood near the airport. From there, you will need to obtain an Uber, Lyft, Taxi or any other rideshare to retrieve the vehicle. If you had selected GUEST LOCATION, the vehicle will be delivered at the requested address [up to 20 miles within the range of Mira Mesa Blvd.] and will be accessed through a lockbox. When trip ends, it will be picked up on the same address with a lockbox at your convenience if you need to return it early. Both Airport and Guest Delivery will cost $65. c) The mileage limit: [Check your personal itinerary for given miles]. d) We provide some items in the vehicle for the convenience for our customers, although we will charge fees for certain items that are taken or lost: 1. Aux cord $20 2. USB Charger $20 3. Phone mount $25 4. Lock box $25 5. Safety roadside emergency kit $50 6. Missing Gas [Amount to fill up + "inconvenience fee" 7. Lost Vehicle key $25 8. Lost Vehicle key with transponder $250 e) Beyond your trip mileage limit will be charge an addition $/ per mile. Please refer to the charge per mile. What if one of my DASHBOARD LIGHTS come on and what do they mean? (!) - Tire Pressure - There are DISCOUNT TIRES which do them for FREE [or any tire shops] available everywhere. Please go to any of them for most vehicles have different tire pressures and it is best for tire professionals to do this due to the precision. Doing it yourself can cause the tires be over inflated or deflated wearing the tire even more. Check Engine Light - Our mechanics mention the check engine light can come on due to the weather, or a small glitch connector in the system which is may have no harm. If the check engine light starts to blink, please stop using the vehicle immediately and let us know right away. A blinking check engine light signifies a major problem. We've never had a blinking check engine light come on, although it is important for you to know to stop driving the vehicle if it is blinking. Maint Req - this light may come on during your trip but please do not be alarmed. This signifies the vehicle is in need of an oil change. Most oil changes are required to be changed every 3,000 miles. Although, we use either BLEND or SYNTHETIC oil in our engines, which can take the vehicle up to 5,000-10,000 miles. So if this light turns on, just know you have at least another 2,000 miles to go before an oil change is actually needed. These are the main lights that may come on during your trip. Any other lights that do come on the dash, please let us know right away via Turo messages. Thank you! Note: Messages via Turo portal will also be answered periodically based on business hours. Messages anytime after business hours, unless emergency, will be answered during business hours. WHAT ARE THE CURRENT HOURS OF OPERATION? Our current hours of operation is between 7am-8pm. If you have an airport booking not during the business hours, we will drop the vehicle off at the residence/hotel you will be staying at [within 20 miles of Mira Mesa Blvd] and will put it in a lockbox. For guest residence/hotel location, it will be in a lockbox and will be accessible once your trip starts. If there is no response within 30 minutes from one of us, please call our personal tow: Mira Mesa Towing (858) 586-2129. Let them know that this is a Turo vehicle and is part of Alyssa and Grace's vehicles and will need to be towed in the their Mira Mesa location. FACTS ABOUT THE VEHICLE: 1) Understand that this is an old car with a reasonable high mileage. Be wary of the noise it makes but performance will stay the same. 2) There is a connector glitch on the check engine light but please do not be alarmed. It will sometimes turn on but it will turn off again shortly. A mechanic viewed the issue and stated it’s simply a faulty connector that will not have any affect on driving ability on the vehicle. 3) Right side mirror can only be move up and down. 4) This car uses a spare key. We have the original key for safety purposes just in case a guest loses a key (which has happened in the past). So be aware the spare may not open doors as smoothly but will open and turn the car on. Please be gentle and patient if the key doesn't open the vehicle the first time around. 5) To lock and unlock: please place key in driver side door and turn key left (counterclockwise) to lock; and turn right (clockwise) twice to unlock. Alternative way: press the lock button on driver side and should lock all doors on the vehicle. 6) To unlock /Lock TRUNK, place key in handle of trunk turn left to unlock and right to lock. Take key out, and push on the key hole as a button and should pop open the trunk. 7) Some vehicles have missing middle cover consoles or side mirror covers. 8) Some vehicles also have cracks in its interior [does not change the performance of the vehicle based on appearance only]. 9) This car does not have hubcaps. 10) Spare tire is located in the trunk if needed.

Faqs

  • WHAT NEEDS TO BE DONE BEFORE AND AFTER YOUR TRIP STARTS/ENDS:

    1) Pay Toll roads online https://thetollroads.com/ and upload picture via Turo app. If you aren't aware that you went through a toll, we will send you the picture with the amount that's due and we will request via Turo a reimbursement for the amount needed. 2) Leave the vehicle in the same condition as found. We have a membership at a carwash SOAPY JOES with unlimited drive thru car washes and self service vacuum stations NONE to your expense. There is one 5 minutes away near the vehicle's location: 6609 Mira Mesa Blvd, San Diego, CA 92121. There are plenty more SOAPY JOES car washes, please refer to this website: https://soapyjoescarwash.com/locations/ 3) Please fill tank to full. 4) Please drop off vehicle around the same area you picked it up in 5) Take clear photos of car BEFORE AND AFTER your trip and upload them as soon as you can. Clear picture of [Front, Left side, right side back side] and one dashboard that shows mileage and fuel. Just a total of 5 photos are needed to save your time.

  • ANY PHYSICAL DAMAGES OR WEAR/TEAR ON THE VEHICLE?

    Paint is wearing off and scratches on the trunk side. [All prices are low to provide only convenience for safety transportation and not appearance].

  • ARE THERE ANY RULES WHEN DRIVING THIS CAR?

    Never leave the vehicle gas halfway empty to prevent damage in the fuel system. Due to the amount of guests using the vehicle, a car can stall due to a damaged fuel sensor. So please never leave the car halfway empty, just fill it up to FULL each time.

  • ARRIVING LATE OR EARLY, NEED TO CHANGE YOUR APPOINTMENT TIME OR EXTENSION?

    a) If you are already on your way and you're arriving late or early please notify us immediately through Turo messages. b) If you’re running late past the time assigned on the trip itinerary without communication, you will be subjected to a $50 late fee. c) Need to change appointment time or extension? We always work with appointment time that was booked on behalf of the customer. The customer has access to change these times, and we do not. If you would like to change a times at the beginning of a trip or an ending trip, you would need to request the change in your Turo portal. Since we are also working with many other customers, we go based off of the itinerary time in your Turo portal and we do make plans for other drop offs and pick ups around your schedule. Just as a common courtesy, if you need to make a change in appointment time, please make the request as soon as possible. The change of a itinerary time can delay other appointments before or after you which would not be fair to anyone else who has already booked their appointment.

  • ANY ADDITIONAL CHARGES?

    a) If tank is not filled full, you will be charged the fee to fill up the tank as well as an "Inconvenience Fee." b) DELIVERY: Due to COVID, we are unable to pick up passengers at the AIRPORT but can drop the vehicle off in a neighborhood near the airport. From there, you will need to obtain an Uber, Lyft, Taxi or any other rideshare to retrieve the vehicle. If you had selected GUEST LOCATION, the vehicle will be delivered at the requested address [up to 20 miles within the range of Mira Mesa Blvd.] and will be accessed through a lockbox. When trip ends, it will be picked up on the same address with a lockbox at your convenience if you need to return it early. Both Airport and Guest Delivery will cost $65. c) The mileage limit: [Check your personal itinerary for given miles]. d) We provide some items in the vehicle for the convenience for our customers, although we will charge fees for certain items that are taken or lost: 1. Aux cord $20 2. USB Charger $20 3. Phone mount $25 4. Lock box $25 5. Safety roadside emergency kit $50 6. Missing Gas [Amount to fill up + "inconvenience fee" 7. Lost Vehicle key $25 8. Lost Vehicle key with transponder $250 e) Beyond your trip mileage limit will be charge an addition $/ per mile. Please refer to the charge per mile.

  • What if one of my DASHBOARD LIGHTS come on and what do they mean?

    (!) - Tire Pressure - There are DISCOUNT TIRES which do them for FREE [or any tire shops] available everywhere. Please go to any of them for most vehicles have different tire pressures and it is best for tire professionals to do this due to the precision. Doing it yourself can cause the tires be over inflated or deflated wearing the tire even more. Check Engine Light - Our mechanics mention the check engine light can come on due to the weather, or a small glitch connector in the system which is may have no harm. If the check engine light starts to blink, please stop using the vehicle immediately and let us know right away. A blinking check engine light signifies a major problem. We've never had a blinking check engine light come on, although it is important for you to know to stop driving the vehicle if it is blinking. Maint Req - this light may come on during your trip but please do not be alarmed. This signifies the vehicle is in need of an oil change. Most oil changes are required to be changed every 3,000 miles. Although, we use either BLEND or SYNTHETIC oil in our engines, which can take the vehicle up to 5,000-10,000 miles. So if this light turns on, just know you have at least another 2,000 miles to go before an oil change is actually needed. These are the main lights that may come on during your trip. Any other lights that do come on the dash, please let us know right away via Turo messages. Thank you! Note: Messages via Turo portal will also be answered periodically based on business hours. Messages anytime after business hours, unless emergency, will be answered during business hours.

  • WHAT ARE THE CURRENT HOURS OF OPERATION?

    Our current hours of operation is between 7am-8pm. If you have an airport booking or customer preferred drop off location before or after this time, we do ask you to Uber/ Lyft or use a rideshare to pick up the car at our current residence. If you’re planning on picking up the vehicle at our current location, the vehicle you book will be accessible 24/7 at your appointment booking time. This allows you to conveniently book around your schedule, but only for airports and drop offs to a customer's preferred address can only be between the hours of 7am-8pm. Messages via Turo portal will also be answered periodically throughout the hours of 7am-8pm. If you have messaged us for after working hours, we will return to the message to you the next working day. Thank you and enjoy your trip!

  • FACTS ABOUT THE VEHICLE:

    1) Understand that this is an old car with a reasonable high mileage. Be wary of the noise it makes but performance will stay the same. 2) There is a connector glitch on the check engine light but please do not be alarmed. It will sometimes turn on but it will turn off again shortly. A mechanic viewed the issue and stated it’s simply a faulty connector that will not have any affect on driving ability on the vehicle. 3) Right side mirror can only be move up and down. 4) This car uses a spare key. We have the original key for safety purposes just in case a guest loses a key (which has happened in the past). Be aware the spare may not open doors as smoothly but will open and turn the car on. Please be gentle and patient if the key doesn't open the vehicle the first time around. 5) To lock and unlock: please place key in driver side door and turn key left (counterclockwise) to lock; and turn right (clockwise) twice to unlock. Alternative way, press the lock button on driver side and should lock all doors on the vehicle. 6) To unlock /Lock TRUNK, place key in handle of trunk turn left to unlock and right to lock. Take key out, and push on the key hole as a button and should pop open the trunk. 7) There is no cover for the middle console and a crack on Radio Dash - does not affect driving ability

Reviews

4.82

51 reviews

Maxwell D.

Maxwell D.Aug 20, 2020

My car broke down, I found this on Turo. It was a really great value and really helped me out. The owner communicated great and responded quickly to any questions I had.

Vu P.

Vu P.Aug 3, 2020

Alyssa was very communicative and provided clear instructions. Pick up and drop off was very convenient. Car drives great and took me everywhere I needed to go. Would rent again in the future!

Lora A.

Lora A.Jul 2, 2020

Very affordable and easy experience with alyssa!

Celestine B.Jan 18, 2020

Will rent again!!

David N.

David N.Dec 31, 2019

Alyssa does an excellent job, no complaints whatsoever. She keeps it professional.

vehicle

1 of 3

The car

Toyota Matrix 2009

Base

4.82

(58 trips)

28 MPG

Gas (Premium)

4 doors

5 seats

Hosted by

Alyssa
4.9
Alyssa
221 tripsJoined May 2018

Typically responds within 1 minute

Alyssa has completed training on enhanced cleaning and disinfection practices.

Description

Need a ride without worrying about fuel cost ? Hop in into this Flaming red ride and enjoy the moment of feeling the rush of adrenaline. Additional perks include: 5% OFF weekly 15%OFF monthly Unlimited car wash in Soapy Joes for this vehicle Please READ the Guidelines and FAQs prior to renting out the vehicle! Thank you.

Features

Automatic transmission

AUX input

Long-term car

Extras

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal. Cleaning fee is waived when choosing car delivery.

$35/trip

Guidelines

I understand and accept these: WHAT NEEDS TO BE DONE BEFORE AND AFTER YOUR TRIP STARTS/ENDS: 1) Pay Toll roads online https://thetollroads.com/ and upload picture via Turo app. If you aren't aware that you went through a toll, we will send you the picture with the amount that's due and we will request via Turo a reimbursement for the amount needed. 2) Leave the vehicle in the same condition as found. We have a membership at a carwash SOAPY JOES with unlimited drive thru car washes and self service Vacuum stations NONE to your expense. There is one 5 minutes away near the vehicle's location: 6609 Mira Mesa Blvd, San Diego, CA 92121. There are plenty more SOAPY JOES car washes, please refer to this website: https://soapyjoescarwash.com/locations/ 3) Please fill tank to full. 4) Please drop off vehicle around the same area you picked it up in. 5)Take clear photos of car BEFORE AND AFTER your trip and upload them as soon as you can. Clear picture of [Front, Left side, right side back side] and one dashboard that shows mileage and fuel. Just a total of 5 photos are needed to save your time. ANY PHYSICAL DAMAGES OR WEAR/TEAR ON THE VEHICLE? Paint is wearing off and scratches on the trunk side. [All prices are low to provide only convenience for safety transportation and not appearance]. ARE THERE ANY RULES WHEN DRIVING THIS CAR? Never leave the vehicle gas halfway empty to prevent damage in the fuel system. Due to the amount of guests using the vehicle, a car can stall due to a damaged fuel sensor. So please never leave the car halfway empty, just fill it up to FULL each time. ARRIVING LATE OR EARLY, NEED TO CHANGE YOUR APPOINTMENT TIME OR EXTENSION? a. If you are already on your way and you're arriving late or early, please notify us immediately through Turo messages. b. If you’re running late past the time assigned on the trip itinerary without communication, you will be subjected to a $50 late fee. c. Need to change appointment time or extension? We always work with appointment time that was booked on behalf of the customer. The customer has access to change these times, and we do not. If you would like to change a times at the beginning of a trip or an ending trip, you would need to request the change in your Turo portal. Since we are also working with many other customers, we go based off of the itinerary time in your Turo portal and we do make plans for other drop offs and pick ups around your schedule. Just as a common courtesy, if you need to make a change in appointment time, please make the request as soon as possible. The change of a itinerary time can delay other appointments before or after you which would not be fair to anyone else who has already booked their appointment. ANY ADDITIONAL CHARGES? a) If tank is not filled full, you will be charged the fee to fill up the tank as well as an "Inconvenience Fee." b) DELIVERY: Due to COVID, we are unable to pick up passengers at the AIRPORT but can drop the vehicle off in a neighborhood near the airport. From there, you will need to obtain an Uber, Lyft, Taxi or any other rideshare to retrieve the vehicle. If you had selected GUEST LOCATION, the vehicle will be delivered at the requested address [up to 20 miles within the range of Mira Mesa Blvd.] and will be accessed through a lockbox. When trip ends, it will be picked up on the same address with a lockbox at your convenience if you need to return it early. Both Airport and Guest Delivery will cost $65. c) The mileage limit: [Check your personal itinerary for given miles]. d) We provide some items in the vehicle for the convenience for our customers, although we will charge fees for certain items that are taken or lost: 1. Aux cord $20 2. USB Charger $20 3. Phone mount $25 4. Lock box $25 5. Safety roadside emergency kit $50 6. Missing Gas [Amount to fill up + "inconvenience fee" 7. Lost Vehicle key $25 8. Lost Vehicle key with transponder $250 e) Beyond your trip mileage limit will be charge an addition $/ per mile. Please refer to the charge per mile. What if one of my DASHBOARD LIGHTS come on and what do they mean? (!) - Tire Pressure - There are DISCOUNT TIRES which do them for FREE [or any tire shops] available everywhere. Please go to any of them for most vehicles have different tire pressures and it is best for tire professionals to do this due to the precision. Doing it yourself can cause the tires be over inflated or deflated wearing the tire even more. Check Engine Light - Our mechanics mention the check engine light can come on due to the weather, or a small glitch connector in the system which is may have no harm. If the check engine light starts to blink, please stop using the vehicle immediately and let us know right away. A blinking check engine light signifies a major problem. We've never had a blinking check engine light come on, although it is important for you to know to stop driving the vehicle if it is blinking. Maint Req - this light may come on during your trip but please do not be alarmed. This signifies the vehicle is in need of an oil change. Most oil changes are required to be changed every 3,000 miles. Although, we use either BLEND or SYNTHETIC oil in our engines, which can take the vehicle up to 5,000-10,000 miles. So if this light turns on, just know you have at least another 2,000 miles to go before an oil change is actually needed. These are the main lights that may come on during your trip. Any other lights that do come on the dash, please let us know right away via Turo messages. Thank you! Note: Messages via Turo portal will also be answered periodically based on business hours. Messages anytime after business hours, unless emergency, will be answered during business hours. WHAT ARE THE CURRENT HOURS OF OPERATION? Our current hours of operation is between 7am-8pm. If you have an airport booking not during the business hours, we will drop the vehicle off at the residence/hotel you will be staying at [within 20 miles of Mira Mesa Blvd] and will put it in a lockbox. For guest residence/hotel location, it will be in a lockbox and will be accessible once your trip starts. If there is no response within 30 minutes from one of us, please call our personal tow: Mira Mesa Towing (858) 586-2129. Let them know that this is a Turo vehicle and is part of Alyssa and Grace's vehicles and will need to be towed in the their Mira Mesa location. FACTS ABOUT THE VEHICLE: 1) Understand that this is an old car with a reasonable high mileage. Be wary of the noise it makes but performance will stay the same. 2) There is a connector glitch on the check engine light but please do not be alarmed. It will sometimes turn on but it will turn off again shortly. A mechanic viewed the issue and stated it’s simply a faulty connector that will not have any affect on driving ability on the vehicle. 3) Right side mirror can only be move up and down. 4) This car uses a spare key. We have the original key for safety purposes just in case a guest loses a key (which has happened in the past). So be aware the spare may not open doors as smoothly but will open and turn the car on. Please be gentle and patient if the key doesn't open the vehicle the first time around. 5) To lock and unlock: please place key in driver side door and turn key left (counterclockwise) to lock; and turn right (clockwise) twice to unlock. Alternative way: press the lock button on driver side and should lock all doors on the vehicle. 6) To unlock /Lock TRUNK, place key in handle of trunk turn left to unlock and right to lock. Take key out, and push on the key hole as a button and should pop open the trunk. 7) Some vehicles have missing middle cover consoles or side mirror covers. 8) Some vehicles also have cracks in its interior [does not change the performance of the vehicle based on appearance only]. 9) This car does not have hubcaps. 10) Spare tire is located in the trunk if needed.

Faqs

  • WHAT NEEDS TO BE DONE BEFORE AND AFTER YOUR TRIP STARTS/ENDS:

    1) Pay Toll roads online https://thetollroads.com/ and upload picture via Turo app. If you aren't aware that you went through a toll, we will send you the picture with the amount that's due and we will request via Turo a reimbursement for the amount needed. 2) Leave the vehicle in the same condition as found. We have a membership at a carwash SOAPY JOES with unlimited drive thru car washes and self service vacuum stations NONE to your expense. There is one 5 minutes away near the vehicle's location: 6609 Mira Mesa Blvd, San Diego, CA 92121. There are plenty more SOAPY JOES car washes, please refer to this website: https://soapyjoescarwash.com/locations/ 3) Please fill tank to full. 4) Please drop off vehicle around the same area you picked it up in 5) Take clear photos of car BEFORE AND AFTER your trip and upload them as soon as you can. Clear picture of [Front, Left side, right side back side] and one dashboard that shows mileage and fuel. Just a total of 5 photos are needed to save your time.

  • ANY PHYSICAL DAMAGES OR WEAR/TEAR ON THE VEHICLE?

    Paint is wearing off and scratches on the trunk side. [All prices are low to provide only convenience for safety transportation and not appearance].

  • ARE THERE ANY RULES WHEN DRIVING THIS CAR?

    Never leave the vehicle gas halfway empty to prevent damage in the fuel system. Due to the amount of guests using the vehicle, a car can stall due to a damaged fuel sensor. So please never leave the car halfway empty, just fill it up to FULL each time.

  • ARRIVING LATE OR EARLY, NEED TO CHANGE YOUR APPOINTMENT TIME OR EXTENSION?

    a) If you are already on your way and you're arriving late or early please notify us immediately through Turo messages. b) If you’re running late past the time assigned on the trip itinerary without communication, you will be subjected to a $50 late fee. c) Need to change appointment time or extension? We always work with appointment time that was booked on behalf of the customer. The customer has access to change these times, and we do not. If you would like to change a times at the beginning of a trip or an ending trip, you would need to request the change in your Turo portal. Since we are also working with many other customers, we go based off of the itinerary time in your Turo portal and we do make plans for other drop offs and pick ups around your schedule. Just as a common courtesy, if you need to make a change in appointment time, please make the request as soon as possible. The change of a itinerary time can delay other appointments before or after you which would not be fair to anyone else who has already booked their appointment.

  • ANY ADDITIONAL CHARGES?

    a) If tank is not filled full, you will be charged the fee to fill up the tank as well as an "Inconvenience Fee." b) DELIVERY: Due to COVID, we are unable to pick up passengers at the AIRPORT but can drop the vehicle off in a neighborhood near the airport. From there, you will need to obtain an Uber, Lyft, Taxi or any other rideshare to retrieve the vehicle. If you had selected GUEST LOCATION, the vehicle will be delivered at the requested address [up to 20 miles within the range of Mira Mesa Blvd.] and will be accessed through a lockbox. When trip ends, it will be picked up on the same address with a lockbox at your convenience if you need to return it early. Both Airport and Guest Delivery will cost $65. c) The mileage limit: [Check your personal itinerary for given miles]. d) We provide some items in the vehicle for the convenience for our customers, although we will charge fees for certain items that are taken or lost: 1. Aux cord $20 2. USB Charger $20 3. Phone mount $25 4. Lock box $25 5. Safety roadside emergency kit $50 6. Missing Gas [Amount to fill up + "inconvenience fee" 7. Lost Vehicle key $25 8. Lost Vehicle key with transponder $250 e) Beyond your trip mileage limit will be charge an addition $/ per mile. Please refer to the charge per mile.

  • What if one of my DASHBOARD LIGHTS come on and what do they mean?

    (!) - Tire Pressure - There are DISCOUNT TIRES which do them for FREE [or any tire shops] available everywhere. Please go to any of them for most vehicles have different tire pressures and it is best for tire professionals to do this due to the precision. Doing it yourself can cause the tires be over inflated or deflated wearing the tire even more. Check Engine Light - Our mechanics mention the check engine light can come on due to the weather, or a small glitch connector in the system which is may have no harm. If the check engine light starts to blink, please stop using the vehicle immediately and let us know right away. A blinking check engine light signifies a major problem. We've never had a blinking check engine light come on, although it is important for you to know to stop driving the vehicle if it is blinking. Maint Req - this light may come on during your trip but please do not be alarmed. This signifies the vehicle is in need of an oil change. Most oil changes are required to be changed every 3,000 miles. Although, we use either BLEND or SYNTHETIC oil in our engines, which can take the vehicle up to 5,000-10,000 miles. So if this light turns on, just know you have at least another 2,000 miles to go before an oil change is actually needed. These are the main lights that may come on during your trip. Any other lights that do come on the dash, please let us know right away via Turo messages. Thank you! Note: Messages via Turo portal will also be answered periodically based on business hours. Messages anytime after business hours, unless emergency, will be answered during business hours.

  • WHAT ARE THE CURRENT HOURS OF OPERATION?

    Our current hours of operation is between 7am-8pm. If you have an airport booking or customer preferred drop off location before or after this time, we do ask you to Uber/ Lyft or use a rideshare to pick up the car at our current residence. If you’re planning on picking up the vehicle at our current location, the vehicle you book will be accessible 24/7 at your appointment booking time. This allows you to conveniently book around your schedule, but only for airports and drop offs to a customer's preferred address can only be between the hours of 7am-8pm. Messages via Turo portal will also be answered periodically throughout the hours of 7am-8pm. If you have messaged us for after working hours, we will return to the message to you the next working day. Thank you and enjoy your trip!

  • FACTS ABOUT THE VEHICLE:

    1) Understand that this is an old car with a reasonable high mileage. Be wary of the noise it makes but performance will stay the same. 2) There is a connector glitch on the check engine light but please do not be alarmed. It will sometimes turn on but it will turn off again shortly. A mechanic viewed the issue and stated it’s simply a faulty connector that will not have any affect on driving ability on the vehicle. 3) Right side mirror can only be move up and down. 4) This car uses a spare key. We have the original key for safety purposes just in case a guest loses a key (which has happened in the past). Be aware the spare may not open doors as smoothly but will open and turn the car on. Please be gentle and patient if the key doesn't open the vehicle the first time around. 5) To lock and unlock: please place key in driver side door and turn key left (counterclockwise) to lock; and turn right (clockwise) twice to unlock. Alternative way, press the lock button on driver side and should lock all doors on the vehicle. 6) To unlock /Lock TRUNK, place key in handle of trunk turn left to unlock and right to lock. Take key out, and push on the key hole as a button and should pop open the trunk. 7) There is no cover for the middle console and a crack on Radio Dash - does not affect driving ability

Reviews

4.82

51 reviews

Maxwell D.

Maxwell D.Aug 20, 2020

My car broke down, I found this on Turo. It was a really great value and really helped me out. The owner communicated great and responded quickly to any questions I had.

Vu P.

Vu P.Aug 3, 2020

Alyssa was very communicative and provided clear instructions. Pick up and drop off was very convenient. Car drives great and took me everywhere I needed to go. Would rent again in the future!

Lora A.

Lora A.Jul 2, 2020

Very affordable and easy experience with alyssa!

Celestine B.Jan 18, 2020

Will rent again!!

David N.

David N.Dec 31, 2019

Alyssa does an excellent job, no complaints whatsoever. She keeps it professional.

Pickup & return location
Enter a delivery address
Distance included
Day
200 mi
Week
1400 mi
Month
6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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