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Average ratings near Portland, ME
Best rental car experience I've ever had! Easiest pickup and dropoff ever, and the car was perfect for our three day trip.
This was my first time using Turo and I have to say it was a fantastic experience as a result of Berlin City Cars!! If you’re contemplating whether or not to use them I highly recommend. It was way easier and better than renting from one of the big rental car companies. Much more personal via the text message within the app as well as the car being spotless and sanitized when we received it. Highly highly recommend the use of Berlin city Rentals!! Thanks so much for the hospitality! We will be repeat customers when we re-visit family in Maine!
We have a great time in Maine and the Equinox we rented from Jeff was one of the highlights. The car was as clean as expected and had no mechanical issues that we noticed anyway. I'm a big guy and the rest of my family is tall and it had plenty of space. May look into an Equinox for myself back home! First time in Turo, but won't be my last. Saved $1000 minimum over a rental car equivalent which is good because the lobster is expensive :) Thanks Jeff Jeremy from Iowa & fam
Really great rental! Douglas was really responsive and made pick up and drop-off super easy!
Aleksander made accommodations for us to easily pick up and drop-off as we needed. Our flight schedule to Portland was delayed, canceled, rebooked, and delayed again. He kept in constant communication with me to coordinate our booking. His car was nice and clean, and it was a great way to drive around Maine. I would strongly recommend this booking
Damon was very accommodating relating to the logistics of dropping & picking up the Highlander! As far as the Highlander itself: the vehicle was clean, spacious, and with a duul tank of gas! It was the linchpin “wheels” required during our 4 day stay in Portland & surrounding Maine. Highly recommended 😊
William was great to work with! Car fully met our needs and super convenient if you are staying in downtown Portland!
Awesome rental! We had severe flight delays arriving and this host went way out of their way to accommodate! Vehicle was in great shape and well maintained. 10/10 would rent again.
Vehicle was very clean. Directions to pick up the car with detailed. Communication with Berlin City Rentals was very quick and informative.
Great vehicle for wheelchairs. Both of my parents use manual wheelchairs. My dad's is Slightly larger than my mom's and they both fit with some crafty maneuvering. The measurements for larger chair is 20in wide and 15 inches tall for reference. Jeff communicated well. We ubered to pick up the car. It is very close to the airport but not walkable as there are no sidewalks. Glad this vehicle was available as there are no rental cars available for the entire summer.
We had a great experience renting from Aleksandar. Car was super clean and on time; he made drop off a breeze too. Thanks for the wonderful rental!
Douglas was great! He answered my many questions (first time Turo renter) and was extremely accommodating we had to turn in earlier than our booked time. The vehicle was spacious, had working AC and heat, and most importantly, got us where we needed to be for a week long camping trip in Maine! Would definitely book with Douglas again.
Jeff was so great! Was very helpful and informative. Loves his state, gave me ideas of what to do, and wanted me to have the best time. Car ran great, was clean, and no issues. Hope to rent from him again for future visits!
Highly recommend renting from Jeffrey! He was very hospitable, taking us to and from the airport to the location of pick up/return. The value of the trip is unbeatable, pairing that with the perfect host, this was the best rental option I could've had. Thanks again Jeff!
Jeffrey was a knight in Bermuda shorts! He met me by chance before dropping off the car and drove me to the airport. This was a great help after a very stressful day. And along the way to the airport talking about his family and today’s education system! A proud papa! He really was a great “host”. And, of course the car performed admirably I certainly recommend Jeffrey.
I had the best rental on Turo to date! The car was amazing to drive and very convenient for my partner and I to enjoy our trip in Maine. 6 seated or 4 with very large trunk and front space. Plenty of chargers in the area to charge it. My gf now wants to get one haha! Most importantly Natasha and her partner were amazing to work with. Very transparent and communicative and truly wanted us to enjoy Maine and went the extra mile to make everything convenient. I can’t recommend enough.
Couldn’t have been easier. Car worked great. Enterprise could learn a thing or two from Jeffrey.
The vehicle performed just the way it was supposed to. The transaction and communication with Jeff was professional and done in a timely manner. Would rent again if in the area!
Jeffrey is the best and the car was the perfect size! Great customer service. Thank you!
Great car! Quiet, clean, and easy to charge. We travel light as a family of six and this car was perfect. Kids loved it too!
Great vehicle, great folks to deal with! Thanks again for a wonderful transaction.
We rented from Andrei for a week getaway. Andrei was informative and readily available for any questions or issues. The car was very clean and well maintained. We had no issues and would definitely rent from Andrei again if given the opportunity. Thank you for a great Turo experience!
Jeff is the consummate professional. On time, clean and reliable transportation. He went above and beyond to help us with our trip. He provided a luggage assistance, guidance that bordered on concierge service as we were not familiar with the area. Highly recommend!
Highlander was PERFECT for our trip along the Maine Coast. And Damon was Excellent in his preparation and promptness. Thanks Damon!
I made a mistake and wasn't able to use the car, but Jeffrey's communication was excellent and we were able to get things straightened out. I have no doubts that the rental would have been great had I been traveling to Portland, Maine and not Portland, Oregon.
Jeff is just absolutely the best guy for communication and ease of experience.
Berlin City was absolutely fantastic to work with! The car was new and clean, communication was fast, and they were super flexible with timing when our flights were delayed/moved up. Would for sure rent from them again.
Jeffrey was the perfect host. I had an issue with a tire and he responded right away and resolved the issue. I wouldn’t hesitant for a moment to rent a vehicle from Jeffrey!
Great vehicle for our needs, clean and reliable! Hosts were wonderful at communicating and were so flexible with our crazy schedule! Thanks for helping us have a great trip to beautiful Maine!
Zac was friendly and helpful. He responded to messages quickly and made the whole experience easy.
Outstanding Customer Service. The car was in great shape and as represented for a 2015 pathfinder.
There’s absolutely no way you’ll find anyone more accommodating than April! Even if something else cost you more money, buck with her. You will not be sorry.
Very convenient, quick to respond, accurate, clean vehicle. Enjoyed the experience from start to finish
Jeff is super responsive and friendly. Check in and check out directions were very clear and we had an amazing time in Portland thanks to Jeff’s recommendations. Will definitely rent with him again.
This was my first experience with Turo. Because our plane was 2 hours late a last minute change to the pickup was required, but it was communicated well and everything went off like clockwork. A great overall experience and I'll definitely use Turo again
His car was clean and well-maintained. It came with full gasoline. It is easy to reach out to him for support. Overall great experience.
Once again an easy, clean and great rental! Jeffrey is easily one of the best on here. Will easily rent again from him, very likely sooner rather than later. 5 Stars!
Great, comfy vehicle to meander along the coast of Maine for the week. Mike and Robyn were excellent communicators and we would highly recommend them and this vehicle.
Great experience using turo! Chris was very helpful and responsive and the car was perfect.
The whole process was incredibly easy. April was the perfect host. She was very responsive with messages. April was waiting with the car ready to go when we arrived and showed up early for pick up. I would recommend anyone visiting Maine to this service.
Nastasha was great with communication: very quick and helpful. The car is in great shape and a pleasure to drive.
First time Turo user here and couldn’t have been more pleased with the process. Jeff was accommodating, great communication and answered all my questions.
This was my first experience using Turo and it turned out great! Jeff was there with the car waiting for us at the pick up spot when we arrived, he was generous and friendly and professional. He was communicative and helpful and I would definitely recommend him!