per day
The car
Ford Crown Victori...2007
Commercial Base Fleet SWBHosted by
Description
Features
Extras (2)
Reviews
14 reviews
Michael Y.Nov 18, 2019
I don’t like to write scathing reviews, but this was my worst experience on Turo, and honestly worst on any similar service (Airbnb, etc), period. Ali was unresponsive and his backup contact, Waleed, was as well. I waited 45 minutes outside in the parking garage until finally getting in touch with Waleed and then had to spend another 15 hunting for the lock box. Parking garage key was not inside the car as instructed, so spent another 10 minutes looking through the massively unclean car (scrap paper, empty water bottles, sunglasses, medical appointment cards) before being buzzed out by the doorman. Completely unapologetic about everything, to boot. $35 isn’t a lot of money for a daily rental, but spend the extra $5 and get a nicer car and nicer owner instead.
Ali's response
I have photographic evidence of my friend responding with the code to the lock box (and instructions) 1 minute after receiving the message. There was also no need to search for the parking card as the gate can be opened by the door man (one button). The car was clean, and I have photos to that effect. 2 people had rented the car prior to Michael and left 5 star reviews. I am more than happy to take criticism where it applies. I am not however, tolerant of abuse and misstated allegations.
Michael C.Oct 26, 2019
Great car!
Maram J.Oct 20, 2019
Great trip all around. Ali is my go to car rental.
Meghan D.Oct 9, 2019
Ali firstly reply’s back in seconds ! Lol also he has the sweetest “how can I help” personality, the car is exactly as promised very clean FUN. No issues either the car at all, and did well on gas. I’m absolutely renting again thanks Ali!
Oct 7, 2019
The host cancelled this trip 3 days before it started. This message was automatically posted by Turo.
The car
Ford Crown Victori...2007
Commercial Base Fleet SWBHosted by
Description
Features
Extras
Reviews
14 reviews
Michael Y.Nov 18, 2019
I don’t like to write scathing reviews, but this was my worst experience on Turo, and honestly worst on any similar service (Airbnb, etc), period. Ali was unresponsive and his backup contact, Waleed, was as well. I waited 45 minutes outside in the parking garage until finally getting in touch with Waleed and then had to spend another 15 hunting for the lock box. Parking garage key was not inside the car as instructed, so spent another 10 minutes looking through the massively unclean car (scrap paper, empty water bottles, sunglasses, medical appointment cards) before being buzzed out by the doorman. Completely unapologetic about everything, to boot. $35 isn’t a lot of money for a daily rental, but spend the extra $5 and get a nicer car and nicer owner instead.
Ali's response
I have photographic evidence of my friend responding with the code to the lock box (and instructions) 1 minute after receiving the message. There was also no need to search for the parking card as the gate can be opened by the door man (one button). The car was clean, and I have photos to that effect. 2 people had rented the car prior to Michael and left 5 star reviews. I am more than happy to take criticism where it applies. I am not however, tolerant of abuse and misstated allegations.
Michael C.Oct 26, 2019
Great car!
Maram J.Oct 20, 2019
Great trip all around. Ali is my go to car rental.
Meghan D.Oct 9, 2019
Ali firstly reply’s back in seconds ! Lol also he has the sweetest “how can I help” personality, the car is exactly as promised very clean FUN. No issues either the car at all, and did well on gas. I’m absolutely renting again thanks Ali!
Oct 7, 2019
The host cancelled this trip 3 days before it started. This message was automatically posted by Turo.