Turo
Kia Forte 2016Kia Forte 2016Kia Forte 2016
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Kia Forte

2016 LX

4.17

(15 trips)

All-Star Host

5 seats

Gas

32 MPG

Automatic transmission


Your trip

Trip start

Trip end


Pickup & return location



Insurance & Protection

Insurance via Travelers


Hosted by

Cloud Transp & Property Mgnt

4.9

Cloud Transp & Property Mgnt
3,785 tripsJoined

Vehicle features

Safety

    Brake assist

Device connectivity

    Bluetooth


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.17

(12 ratings)

Reviews

Chelsea •

I have renting from them before never had an experience like I had today. It was raining super hard after I drop my daughter off to school. I decided to turn on the defroster and use heat.. I happen to look over and there it was a baby mouse was crawling around on the passenger side floor talking about scared that is my biggest fear. I had to return the car. They did come pick it up, but it’s definitely was an inconvenience for me because I had a doctor appointment also I got the renter so I could be able to go back-and-forth while my car is in the shop ,that I couldn’t proceed to. any other time I have had an amazing experience with them, but this time was not so good. Never had this happen to me so all I say is don’t turn on the heat it might come out.

Cloud Transp & Property Mgnt's response

Unfortunately, none of this appears to be true. We immediately picked up the vehicle and took it to an exterminator. After two days, nothing was ever found in the vehicle. I believe the guest just simply wanted a one day rental when we do not offer a one-day rental. I think this was her way of getting a one-day rental.

Kierra

Kierra •

quick response and understanding 10/10

Cloud Transp & Property Mgnt's response

Great guest and experience!

Nakia

Nakia •

DO NOT RENT FROM HERE. These people are scam artists. The car that I rented from them was not as described. You’re expected to use a steering wheel lock when you park, which okay, I’ve never seen that before for a RENTAL..? The front tire was bald, evidence of needing an alignment and neglect to be serviced before my trip, AS TURO REQUIRES.
The oil change sticker was 10,000 miles past due. The interior was torn up and there was a foul smell in the car.
They wanted me to take time out of MY DAY after paying for the convenience of having a rental, to take the car and get the tire fixed MYSELF.
This wasn’t an issue that just arose, this was neglect and willingly renting out and unsafe vehicle and falsely promoting it as something it is not.
Then the owner came and picked up the unsafe car, but tried to charge me for a fee for improper return! They are money grabbers that do not care about people at all.
Do not rent this car.

Cloud Transp & Property Mgnt's response

Guest was virtually impossible to work with. We made every possible effort to try to accommodate this guest. She wasn't interested in any solutions. She only wanted a discount. She complained about the vehicle and then on the day before it was scheduled to be returned. She said she wanted to extend the reservation. We declined as we just simply wanted to get our vehicle back and separate ourselves from this toxic situation. Certainly not a guest that we will do business with in the future.

RHONDA

RHONDA •

Nice clean car rides smooth but the cooling system didn’t work and it was hot this past week. Other than that the car is really good on gas.

Cloud Transp & Property Mgnt's response

Rhonda had the car for 3+ days and never called to say there was an issue. We would have taken car of the AC if she had just reached out. - It was working fine when we checked out the car. We an issue comes up please reach out to the host.

Dominique •

Thank you again for the great rental! The car was smooth to drive, great on gas & very comfortable! only thing its needing is better air conditioning

Cloud Transp & Property Mgnt's response

Thanks for the feedback. We will look into it!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Pickup at car location

Louisville, KY 40205

Pickup locations

Louisville International Airport
The Brown Hotel
The Galt House Hotel, A Trademark Collection Hotel by Wyndham
Omni Louisville Hotel
Louisville Marriott Downtown
Hyatt Regency Louisville
The Seelbach Hilton Louisville
Louisville Marriott East
SpringHill Suites by Marriott Louisville Downtown
Moxy Louisville Downtown

Bring the car to me

Up to 15 miles


Cancellation policy

Kia Forte

2016 LX

4.17

(15 trips)

All-Star Host

5 seats

Gas

32 MPG

Automatic transmission


Hosted by

Cloud Transp & Property Mgnt

4.9

Cloud Transp & Property Mgnt
3,785 tripsJoined

Vehicle features

Safety

    Brake assist

Device connectivity

    Bluetooth


Included in the price

Convenience

Skip the rental counter

Use the app for pickup and return instructions

Add additional drivers for free

30-minute return grace period

No need to extend your trip unless you’re running more than 30 minutes late

Peace of mind

No car wash necessary, but keep the vehicle tidy

Free access to 24/7 roadside assistance

24/7 customer support


Ratings and reviews

4.17

(12 ratings)

Reviews

Chelsea •

I have renting from them before never had an experience like I had today. It was raining super hard after I drop my daughter off to school. I decided to turn on the defroster and use heat.. I happen to look over and there it was a baby mouse was crawling around on the passenger side floor talking about scared that is my biggest fear. I had to return the car. They did come pick it up, but it’s definitely was an inconvenience for me because I had a doctor appointment also I got the renter so I could be able to go back-and-forth while my car is in the shop ,that I couldn’t proceed to. any other time I have had an amazing experience with them, but this time was not so good. Never had this happen to me so all I say is don’t turn on the heat it might come out.

Cloud Transp & Property Mgnt's response

Unfortunately, none of this appears to be true. We immediately picked up the vehicle and took it to an exterminator. After two days, nothing was ever found in the vehicle. I believe the guest just simply wanted a one day rental when we do not offer a one-day rental. I think this was her way of getting a one-day rental.

Kierra

Kierra •

quick response and understanding 10/10

Cloud Transp & Property Mgnt's response

Great guest and experience!

Nakia

Nakia •

DO NOT RENT FROM HERE. These people are scam artists. The car that I rented from them was not as described. You’re expected to use a steering wheel lock when you park, which okay, I’ve never seen that before for a RENTAL..? The front tire was bald, evidence of needing an alignment and neglect to be serviced before my trip, AS TURO REQUIRES.
The oil change sticker was 10,000 miles past due. The interior was torn up and there was a foul smell in the car.
They wanted me to take time out of MY DAY after paying for the convenience of having a rental, to take the car and get the tire fixed MYSELF.
This wasn’t an issue that just arose, this was neglect and willingly renting out and unsafe vehicle and falsely promoting it as something it is not.
Then the owner came and picked up the unsafe car, but tried to charge me for a fee for improper return! They are money grabbers that do not care about people at all.
Do not rent this car.

Cloud Transp & Property Mgnt's response

Guest was virtually impossible to work with. We made every possible effort to try to accommodate this guest. She wasn't interested in any solutions. She only wanted a discount. She complained about the vehicle and then on the day before it was scheduled to be returned. She said she wanted to extend the reservation. We declined as we just simply wanted to get our vehicle back and separate ourselves from this toxic situation. Certainly not a guest that we will do business with in the future.

RHONDA

RHONDA •

Nice clean car rides smooth but the cooling system didn’t work and it was hot this past week. Other than that the car is really good on gas.

Cloud Transp & Property Mgnt's response

Rhonda had the car for 3+ days and never called to say there was an issue. We would have taken car of the AC if she had just reached out. - It was working fine when we checked out the car. We an issue comes up please reach out to the host.

Dominique •

Thank you again for the great rental! The car was smooth to drive, great on gas & very comfortable! only thing its needing is better air conditioning

Cloud Transp & Property Mgnt's response

Thanks for the feedback. We will look into it!


Rules of the road

No smoking allowed

Smoking in any Turo vehicle will result in a $150 fine

Keep the vehicle tidy

Unreasonably dirty vehicles may result in a $150 fine

Refuel the vehicle

Missing fuel may result in an additional fee

No off-roading


Vehicle may have a device that collects driving and location data. Data may be shared with third parties for vehicle recovery or protection purposes.


Your trip

Trip start

Trip end


Pickup & return location




Insurance & Protection

Insurance via Travelers



Cancellation policy

Pickup at car location

Louisville, KY 40205

Pickup locations

Louisville International Airport
The Brown Hotel
The Galt House Hotel, A Trademark Collection Hotel by Wyndham
Omni Louisville Hotel
Louisville Marriott Downtown
Hyatt Regency Louisville
The Seelbach Hilton Louisville
Louisville Marriott East
SpringHill Suites by Marriott Louisville Downtown
Moxy Louisville Downtown

Bring the car to me

Up to 15 miles

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