Our promise is to deliver the car to you at the appointed time. All that we ask is that you provide the same courtesy and show up on time for the vehicle drop-off and pick-up. Life happens and sometimes schedules can’t be kept. Please communicate any delays immediately!
Local Renters: If you are 1 hour late for delivery and are not communicative, your reservation will be canceled as a no show and no refund! Once again, please communicate! We are flexible and can work with your schedule if you keep us updated.
When you pick up the vehicle it will be cleaned inside and out and will have a full tank of gas. Please plan to return the vehicle in the same condition you received it, including interior and exterior cleanliness, and a full tank of gas.
ABSOLUTELY NO SMOKING in the vehicle. Please pay attention to this. Onboard equipment will detect and record smoking activity which may result in an additional cleaning and deodorizing fee up to $250 as allowed by Turo.