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Average ratings near Kailua-Kona, HI
I have never rented a vehicle before and was very nervous about the whole process. Greg made my experience such a breeze and my vacation was the BEST EVER!! Greg was superb and definitely one of the best guy to work with. He brought and picked up the car at the airport for my convenience and answered any questions I had about the car while on my trip. The BMW SUV was so fun and inexpensive to drive. Thank you Greg for making my stay in Hawaii such a memorable experience
Kalena and Jessica were the best turo hosts we have ever had. Having such lovely hosts made our trip to the big island relaxing and pleasant. They went above and beyond in kindness and generosity. The Kia we rented was perfect in every way—clean, easy to drive, good on gas, lots of space. I wish turo would allow us to give this rental more than 5 stars!
Was a pleasure to rent from Jodie, very reasonably priced car, prompt communications and hassle free drop off & pick up the car at the Kona airport from Jodie's team. I found, Jodie says what she does and does what she says. A bonus being, her company also offer Travel & Activity services, have found Big island can be a rush during peak time so her company can help to make an optimal itinerary by doing all the bookings for us. Even though the SUV has few years on it and one can spot minor cosmetic wear & tear if they really put an attention to the details, I found this SUV to drive like new, felt new and in top condition. Much better priced and even a better vehicle than newer economic cars from Turo or from rental companies. I found this Cadillac SRX to be a comfortable cruiser for my family with 2 kids for long drives. Being this my first ever Turo rental, overall positive experience with Jodie, Cadillac SRX and Turo.
Another great Turo experience!! Kristin was incredibly easy to work and I highly recommend. Two-thumbs up! Her Subaru Outback was in perfect condition and was ideal for our trip to the Big Island. 400mi of range on a full tank so we only had to fill up once just prior to heading back to the airport. It easily accommodated our family of 5 including 3 car seats plus lots of luggage for 2 weeks of travel. Appreciated the light colored, cloth interior as we didn't have to deal with scorching hot seats.
Monica is very responsive and easy to work with. The car is in good condition, very clean and worked well across the island to Hilo from Waimea. We met Monica at her house in Kona to pick up the car by Taxi and she met us to get the car on our departure at the airport for a fee. My recommendation is to skip the taxi to her place and pay if possible to have her bring the car to the airport for pickup, this saves time. The car had USB ports and an extra USB adapter. Upon return, it’s asked to bring the car back filled up and clean through the car wash, Lex Brodie is the car wash we used the day before we were set to leave. It’s in Kona priced at $12 and was quick. Fill up is standard of any rental company and expected. It’s nice to have an SUV that takes 85 gas. I would recommend to work something out and maybe Monica will agree to include the price of a cleaning in the amount and have her take care of the cleaning. It’ll be easier for the traveler to worry about leaving versus cleaning. Overall, I would rent from Monica without a second thought. Thank you for loaning us your car, we had an amazing time!
Beautiful SUV. We enjoyed it very much. Jodi was very helpful on getting this rental ready for us to use. Thank you Jodi!
As cars are hard to find in Hawaii so we were very excited to rent the 2021 Kia Soul from Kalena. The car was great, easy to drive and quick pick up and drop off. I would recommend to all of my family and friends and hope to rent it again for my next trip to the Big Island.
So grateful to learn about Turo.com. There were NO rentals available for our trip! David took great care of us, and the BMW worked out fine. Thanks for thinking about stocking masks and a Hawaii Revealed book in the glovebox! We really appreciated it!
Tom went out of his way to park his nice BMW X5 at the Kona Airport when we arrived on July 9th / the vehicle was the perfect choice for our Hawaii vacation and was very comfortable in city and highway driving / too bad we were unable to extend the rental due to the next booking / Mahalo to Tom (and Kelly) for a truly memorable experience!
Garrett's 2015 Subaru Outback was the perfect vehicle for our trip to the Big Island! Plenty of room for luggage for our family of 4, and super comfortable and capable of taking us anywhere we needed to go. Garrett was a pleasure to work with and accommodated our family with drop off / pick up. I would definitely rent again from Garrett!
Thank you, Dennis was a great host. Car was clean and well prepared, and even included a car charger and hand sanitizer. When our trip plans changed, Dennis allowed us to shorten our rental. Mahalo!
Great Jeep! Ella was very accommodating with pick-up and drop-off, really made our trip awesome when there was otherwise no rental cars available. Thanks!
Best car rental ever. So easy to use (1st time) Will definitely book again. Rachel and her husband are very polite. Car is like new. super clean. Highly recommend them.
This was the best experience we’ve ever had renting a car. The car is beautiful and perfect for the Big Island. Robert and Lisa’s (siblings) customer service was impeccable and beyond reproach! They dropped the car off and picked it up again at the airport - at our arrival and departure areas. We highly recommend renting from Turo and Robery if you are ever in Hawaii. We will never use a commercial rental company again; we have been spoiled! Paul and Megan from Fresno, CA
Best rental EVER!!! We were able to go everywhere we wanted to go. The Jeep was clean with a sanitizer and sunscreen for a fabulous top down experience. Easy communication, drop off and pick up.
Booking a rental car with Tehani and Kaai was truly an amazing experience throughout. From pickup to dropoff, they were super accommodating/flexible and a breeze to coordinate with! On top of that, Kaai was super helpful offering local tips on things to look at and places to visit. As far as recommendations go, his were the most helpful that we've gotten on our trip to Kona. Finally, the car itself was wonderful. It came in great condition, freshly cleaned looking as if it were brand new off the lot. It got us everywhere we needed to go and more offering plenty of space for all our belongings and gear. It took us all the way to the other side of the island to Volcanoes National Park and then to the top of Mauna Kea at night to see the stars no problem. Suffice to say we were very sad to part ways with it! In conclusion, on an island of some of the friendliest people we've ever met - Tehani and Kaai may have been some of the friendliest. HIGHLY recommend booking with them!
They earned all five stars. Such a great family to rent a car from. Always answered any questions promptly and with more info to help you enjoy your whole trip. Clean nice car, runs great. Love these guys. Will look to use a car from them anytime I’m on the big island. A big thanks from my family to yours!!
Melly was great to work with. Helped in all levels in getting car. Jeep was great to drive on the islands. My family loved the car for the short time frame we had it. Would definitely rent again when returning to the island of Hawaii!
The Jeep is great for off road use and cruising the island. It was more capable than i even imagined. We were able to goto the green sand beach no problem. The A/C blows cold and the stereo rocks. It was large enough for our family of 4 with a lot of snorkeling/outdoor/beach gear. The included cooler was great. Will was very helpful and responsive. Only regret was road to mauna kea summit was closed. We will rent this Jeep again next year!
This experience was fantastic! Mark and his vehicle were perfect for our trip. Mark went out of his way to be helpful and our family would highly recommend Mark and his vehicles🏝🏝🏖🏖
Picked up at the airport parking lot. Easier and faster than others in our party left waiting in line at the rental counter. The Jeep was spotless an in like new condition. Much more cargo space than expected, accommodated 4 large bags plus carryons.
The Jeep is in excellent condition, very clean, and runs exactly as expected. Eric was very helpful, responded to all our questions and concerns in real time all throughout our trip. I would definitely rent this car for my next trip to the Big Island. Thank you, Eric! We really appreciate your help!
Although the car is a 2017, it was so clean, it seemed like a new car! Matthew was very easy to work with and the pick up/drop off went smoothly. Would definitely consider renting his car again vs going with a car rental company.
First time user of Turo. Couldn’t find a rental car on big island and Turo saved us! Great vehicle, host and experience. Would definitely use again
It was such a great experience renting from Kalena. The entire process of checking in/out was seamless. The car was super clean inside and out, and perfect for our family of 5. I highly recommend renting from Kalena. Thank you.
This was our first time using Turo, and I may never use a rental agency again. It was so easy and Kalena and Jessica were extremely responsive and helpful. The car was just as advertised, very clean and no issues.
Car was perfect for our needs. Clean and in good working condition. Tara was extremely friendly and even provided refreshments and snacks in the car. Tara met us at the airport with a Hawaiian Lei greeting. I reccomend Tara for your next Turo rental. Mahalo!
Mark was friendly and very flexible and understanding when our travel plans changed. Car is in great condition and was perfect for our family vacation.
Keep rental from Eric was super easy and satisfying! No other way to travel Big Hawaii island thank a Jeep. Lots of fun to drive and comfortable. We were even able to easily extend our rental for almost a full 24 hours at the last minute. I would definitely rent from Eric again! Mahalo! 🤙
Thank you Lana your suv was amazing for this vacation had a wonderful time, thanks for the additional favor of picking up the car at the airport.
Emily is fabulous to work with. She made my first Turo experience so convenient I can't recommend her highly enough. The car was in excellent condition and very clean. Top rated experience and I hope to rent from Emily during future trips to Kona.
Bryanna made it all so easy! Usually car rentals are a stressful part of my travel, but not in this case. The car was clean and easy to find. Highly recommend booking with her!
We had a party of 7 and the Infiniti worked perfectly. Very clean and had no problems getting around the island. Dependable car. We were unable to rent from an agency and had never used Turo before. But this rental was seamless and hassle-free. Thanks!
Best jeep in the island!! He's on time and the jeep was clean and ready to go! Renting his jeep was smooth and fun! My kids loved the jeep and all the experience that came with it. Definitely will rent this jeep again when we come back! Thanks Thomas and to his wife giving restaurant recommendations. Great overall!!
First timer ever to rent from Turo and would do it again. Hosts were very accommodating. I have a toddler with me flying me and they graciously agreed to drop off at airport and provided a carseat. I also was able to extend the drop Off date with minimal charges, thanks to the hosts. Very responsive and friendly to answer questions. The car was super clean in and out. The AC was continuously cool and strong throughout (which is extremely important with a toddler while driving at long distance around Big Island). As you know a car is a car and there’s plenty of it but you’re full experience is dependent on beginning til end of your trip which includes your interaction with people and the hosts were awesome
The car was exactly as described. Even better, I was able to meet Devin, who’s a lovely person. Thanks for rental!
The car was great! It got us to and from Hilo twice (since we were poor planners). The car is very comfortable and Caleb cleaned it up real nice for our trip. Would rent again next time on Big Island!
Ania was wonderful to deal with! She went above and beyond to be sure we had what we needed for our trip. She gave many suggestions of things to do.
Car was in excellent shape. It’s a great car to drive around the island with and has good gas mileage. Mahikenani was very accommodating and easy to communicate with. She allowed us to add on the drop off and go at airport last minute (the afternoon the rental ended). I would recommend to anyone visiting Kauai.
Great car, super clean and drives like a dream. Ryan has been a great host and super responsive and flexible with the rental. He arranged pickup both on arrival and departure. We had to change the return time a couple of time and he has been super cool about it.
The car was perfect size for my family and I. Super clean. Drove great. Michelle was so great too. Thank you for renting me your car. We loved it.
Awesome car, amazing host! Rosa was the absolute best and the car was immaculate and ran beautifully. Perfect for day trips from Waimea to Volcano, South Point, and Hilo. Mahalo Nui Loa! 🌈🙌🌴
Whiting was very friendly and it was a pleasure renting from him! Great car, perfect for getting around the island. It made our trip so easy and he was very nice to work with!
Thomas was a great help with our trip to Hawaii. Very easy to connect and the car was exceptional in every aspect of our vacation. Very clean and will book again when I am back in the fall. Thanks again
Great car and even better owner. We rented this car for a week on the big island and it was awesome. Not only was the car new, easy to drive and maneuver but it came with a super friendly and accommodating owner. He gave us all kinds of recommendations from snorkeling spots to restaurant recommendations. Best part is that we felt we could trust him from the very first minute.
Michelle was very helpful and accommodating. She was easy to communicate and answers all our questions/concerns. Her car was great for our family. It was clean, had enough room and easy to drive. We would definitely rent from Michelle again when we come back in Hawaii.
James was a great host for our first trip to the Big Island. He was very welcoming, courteous and kind as well as helpful. Give a try you and your family will enjoy his services
Kalena made our trip perfect. Rides are pretty hard to come by on the island and he was super accommodating. 10/10 would rent from him again
Great renter, super grateful we got to rent with you!!! Thank you so much. Great communication and cooperation. I really appreciated her patience and understanding! I definitely recommend Emma for any future trips!!!
Incredible Aloha and easy airport curbside pickup for a luxury car! My best trip trip so far
We had absolutely fantastic time with this Jeep rental! Raina has been an awesome host and very accommodating. She also loaded a couple of beach chairs, umbrella and cooler as a bonus, which was super helpful. I would highly recommend this rental for anyone looking for a true Hawaii experience!
Tony was so friendly and accommodating. He was extremely flexible as our plans changed, was courteous and punctual… and the Jeep was great. Would definitely rent from Tony again on our next trip to the Big Island!
We rented the X5 for a week and had a blast cruising the island in luxury. Shawn was super nice and easy to deal with. He included beach gear for us at no extra cost which was much appreciated. We really enjoyed having the panoramic sunroof as we toured the island. Definitely recommend booking with Shawn.
Dead simple pickup and drop off. The perfect car for venturing about the island! Never going through the hassle of a rental car again!
Kelley was fantastic to work with. Excellent communication. I was able to extend my trip and use of the car with no hassle at all. I will definitely rent with her again the next time i visit the island.
We were a little nervous about using Turo but Lillia was BEYOND amazing and accommodating. She was incredibly communicative and kind. She made sure to clean her car so it really looked like a “real” rental. Couldn’t recommend her and this car more.