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Court Street Transportation Center ( Court Street Parking Lot) in Downtown Iowa City

No Smoking in the car - No cigarette, no weed!

• Can you tell me what I absolutely must do to avoid any hassle and extra fees during my car rental? - KEY INSTRUCTION POINTS ONLY

  Key Instructions to Avoid Hassles and Extra Fees: Photos: Upon receiving the car, take detailed photos of both the exterior and interior. This is crucial for documenting the car's condition at the start of your trip. ID Verification: Send your ID photos early to get the lockbox code. This prevents any delays in accessing the car. Start of Trip: Message us as soon as you're in the car to officially start your trip. Refueling: Return the car with a full gas tank. If the tank needs more than one gallon of gas to be full after your trip, the extra cost will be charged to you. Cleaning: Before returning, have the car washed and vacuumed. This ensures the car is ready for the next guest. Parking and Locking: After your trip, park the car safely, lock it, and securely place the key back in the lockbox. Trip Completion: Mark the trip as complete in the app and message us to confirm you've left the car.

• Why are only the Lexus and Passport models in your fleet regularly professionally detailed, and does this special treatment affect the rental cost?

  Our fleet is meticulously cleaned and sanitized before every trip, ensuring a high standard of hygiene and comfort. However, we take special care with two of our premium offerings, the Lexus and the Passport, which are regularly professionally detailed. This extra step in detailing for these two models underscores our commitment to providing an exceptional level of luxury and ride quality. While all our vehicles offer cleanliness and safety, the Lexus and Passport stand out with a new-car feel, ensuring that your experience is far removed from the typical rental car scenario. Despite this enhanced attention to detail, we maintain economical pricing across our fleet. The professional detailing of these select models is our way of sharing our passion for excellence in automotive care without passing any additional cost to you

• How does the remote exchange process for pickup and drop-off work for your car rentals, and how do you ensure it's convenient for the guest?

  Our rental process is streamlined for ease, using a remote exchange system. You'll head to an easily accessible car parking location, where a secure lockbox holds the keys. We send you detailed, photo-assisted instructions for finding the car and accessing the lockbox. This approach ensures a swift and hassle-free pickup and drop-off, avoiding the need for in-person exchanges.

• How does Ceramic Coating on the front windshield help me during my trip ?

  Ceramic coating on a windshield enhances driving safety and convenience for renters by improving visibility in rainy conditions, reducing glare from sunlight and headlights, and making the glass easier to clean due to its dirt-repelling properties. This long-lasting protection also ensures the windshield remains in excellent condition over time, adding to the overall quality of the rental experience.