Add optional Extras to your trip at checkout.

No smoking or Vaping

• What kind of extra assistance do you offer to Turo renters who are using electric vehicles (EVs)?

  A tutorial on the Electric Vehicle features can be provided as long as you let us know in advanced.

• Can I smoke in the car?

  We take pride in providing a clean, fresh, and welcoming environment for all our guests. To maintain the beauty and comfort of our rentals, we have a strict no smoking policy in place. Should you have any cravings for a puff, we kindly request that you step outside and indulge in the great outdoors while savoring your smoke. We appreciate your understanding and cooperation in helping us maintain a smoke-free haven for all.

• What do you require before I start my Turo reservation?

  (1) Copy of your Driver’s License or a selfie where you are holding your ID next to your face and where the ID is legible for ID verification prior to taking the vehicle. This can also be done in person if you are meeting a team member in person. This can be uploaded into the Trip Photos or texted to our mobile. (2) Copy of your insurance coverage summary or proof of credit card rental coverage if you declined coverage through Turo or if you would like Chill Mode to be removed from your rental. If you have Turo coverage, then this step is not necessary. (3) E-mail address so we can send you a high-resolution version of the receipts for Tolls & SuperCharger charges.

• Are tolls or EV charging included in my rental?

  No. Tolls and EV charging are NOT included in the advertised rate or the included miles. Vehicle charging on third-party networks (Tesla, Electrify America and ChargePoint) that are automatically charged our account account are not covered and will be rebilled back after completion of your trip. There may be options to have Pre-Paid charging included as part of your rental on Turo instead of being charged after the rental for reimbursement. Tolls and EV Charging are billed via the Turo platform.

• Do you offer Delivery?

  Yes, we offer vehicle delivery and pickup in the 5 boroughs of NYC, Westchester County, Nassau County in New York State along with Bergen County, Essex County, Hudson County, Union County and Passaic County in New Jersey. Please contact us for delivery and pickup rates. Delivery fees are billed through Turo.

• Are we pet friendly?

  We want to ensure a delightful and comfortable experience for all our valued guests. That's why we kindly request that you refrain from bringing your furry friends along on your rental adventure. Our no-pets policy is designed with the utmost care to maintain the pristine condition of our rentals and to cater to any potential allergies or sensitivities of future guests. We appreciate your understanding and cooperation in making every stay enjoyable for everyone.