Add optional Extras to your trip at checkout.

1. Please do not charge the vehicle’s battery over 90% or let it fall below 25%. 2. Please return the vehicle’s with the same battery charge upon reception OR save time by purchasing the add-on to return the vehicle’s at any charge between 25 and 90 percent. 3. Please return the vehicle as CLEAN as it was when received OR save time and purchase the add-on to save time. DO NOT USE AUTOMATIC CAR WASHES. PLEASE USE A HAND CAR WASH ONLY. 4. Absolutely no smoking allowed! Smoking, stains, or the vehicle being returned beyond moderately unclean can incur a fee of up to $250! 5. Please inform me of any accidents, damage, tolls, tickets, etc during and after trip so it could be handled accordingly. 6. EZpass is available and all charges would be billed to you via Turo. 7. There is a curb-rash charge of up to $200 per tire depending on severity. 8. If for any reason we have to retrieve the car, there is at least a $250 pick-up FEE NO EXCEPTIONS. 9. Missing or damaged aero hubcap wheel covers can incur a fee up to $75 each for replacement. 10. Lost key fee of $80 11. You can also charge by plugging into a regular wall outlet, or by accessing public Chargepoint chargers. Cable and adapters are included in the trunk and must be returned back at the end of the rental. If they are not returned with the car, there will be a $300 replacement fee and it will be added to your Turo Reservation. 12. Before the day of your trip, please make sure to watch all of the videos on the Tesla website. This will ensure that you understand the vehicle and how to use the different features to make sure you get the full Tesla experience https://www.tesla.com/support/meet-your-tesla/model-3 13. Please do not allow the battery to go below 20%. This damages the life of the battery and puts you in the position to potentially run out of range. If you go below 20%, we will be notified and there will be $100 charge. 14. 🚨DO NOT USE THE MANUAL DOOR RELEASE UNLESS IT IS A EMERGENCY.🚨 This may damage the door and window as it is only for when the door open button is malfunctioning after a major accident. If you have any questions or concerns, please feel free to contact me. Enjoy your ride and drive safe!

• Late Return Fee ?

  Please try to pickup and return the car on time and let us know as soon as possible if you will be running late. We would like to do our best to remain on schedule. If the car is returned passed the return time, we will do our best to accommodate extensions or delays if notified in advance. However, a late fee may be accessed at the owners discretion and if scheduling conflicts occur per Turo's regulations: *0-29 minutes late: No charge *30 minutes to 1 hour 59 minutes late: ½ the average daily trip price; $50* improper return fee at Turo’s discretion** *2 hours or more late: Average daily trip price for 1 day + $20* late return fee; $50* improper return fee at Turo’s discretion**

• How does airport delivery work?

  Airport delivery requires a guest to take a short ride to and from the airport to pick up the car. It is difficult to pick up at the terminal (Due to traffic and idling regulations). The pickup address will be sent after booking.

• Tickets & Violations ?

  Let us know about any tickets or violations you receive during your trip. Best practice is to pay the fines online as soon as possible. Failure to pay the ticket or violations in a timely manner will result in your responsibility for the cost of the ticket/violation plus a $30 processing fee. Kindly note processing tickets/violations is a time-consuming task, hence the processing fee to cover admin costs.

• Charging?

  1. You can charge at any Tesla SuperCharger location. This will be the fastest way to charge the vehicle. This charges at about 250/mi of range per hour. The vehicle computer will also direct you to nearby charging stations in-route during your trip. At the end of your charging session a price will be displayed on the screen that would be charged directly to us. The total charges will later be billed to you via Turo. ⚡️ Do not charge the car beyond 90% of its full capacity ⚡️Do not let the battery drop below 25% 2. You can charge at any EV charging location that has a Tesla plug or a J1772 plug. This typically charges at around 25/mi of charge per hour. The adapter for the J1772 plug is in the rear trunk. I typically use Chargepoint locations, but any other location is fine and some location may actually be free. Chargepoint requires you to use an app but setup only takes few minutes. 3. A regular outlet. The adapter for this is located in the trunk. This will be a lot slower than the other options of about 5/mi per hour.