I try to keep cars clean for check out as long as I am given sufficient notice, they're expected to be returned in the same condition as they were checked out in. If the car is significantly more dirty than it was on check out, you will be charged a cleaning fee. Smoking and Pets are strictly prohibited in all vehicles and you will be fined through Turo if the policies are violated. Also, late returns are absolutely not accepted, If you pick up the vehicle late that's usually not a problem for me as long as you let me know you're running behind, however picking up late DOES NOT mean you can return the car late. The car is due back no later than the listed Turo time (This is to protect you as insurance is covered during the rental periods only) If you're running behind, please modify the trip through Turo to avoid late fees. https://support.turo.com/hc/en-us/articles/203990780-Fees-fines 4 Door BMW 328i with an automatic transmission Great luxury compact 4 door sedan that's fun to drive and looks great! Comes with the following options: 6 speed automatic transmission Navigation system Moonroof 5 seater Bluetooth cell phone connectivity Bluetooth Audio Aux input / USB Charger Great gas mileage Sport package Sport & Economy modes Backup camera Parking sensors I just ask you bring it back in the condition it was left to you in with the same amount of gas. If you go through any bridges, just reimburse the costs, it is registered with fastrak.