How does airport delivery work?

Airports in Bay Area do not allow curbside delivery. So, we will meet you at your terminal, drive 5 minutes away Starbucks or gas station and check in there. For check out we are going to meet again at the same place and we will drop you at your terminal afterwards. Please provide us your flight details so that we can adjust pick up time in case your flight arrives early or gets delayed. Also when you get out of the airport let us know your terminal and door numbers, and whether you are at departure or arrival level (at SFO sometimes passengers get out at departure level)

Are there any extra fees for airport pick up besides delivery fee?

No, there will be no additional expense besides delivery fee. You will not have to pay high taxi prices to go somewhere to pick up the car. Please note that cab prices might be $30/$40 for SFO even for a very short distance. Take this into consideration when you book with someone who does not pick you up at the terminal.

Can someone else pick up the car for me?

No. According to Turo guidelines only primary driver can pick up the car. Please see below for more information https://support.turo.com/hc/en-us/articles/115005228087-Additional-drivers-on-a-trip

Can I check out late?

Yes, you can. For insurance coverage reasons we ask you to do extensions over the app only. Please send us trip change request and we will approve it if there is no conflicting trip after yours.

Can I check in early?

If there is no short time between you and previous guest, then you are welcome to check in early. Please let us know if you want to. According to Turo rules: 1 - check in one hour before the trip is possible without any change to the trip. We just need to agree in app messaging and you need to start the trip in your app. 2 - for more than one hour, we need to change trip. Please send us change request and we will approve it. For more information see https://support.turo.com/hc/en-us/articles/203991680-Checking-in-a-guest-