Smoking is NOT ALLOWED. No Smoking or any type of marijuana smell is allowed in the car. If there is any lingering smell, we will report to Turo and charge an excess $250 FAQS - Can I come earlier than my set reservation time to ‘Pick Up’ the car? The Vehicle can only be given at the start time, so both guest and host are covered my Turo insurance! If you would like to pick up earlier you’ll have to modify your trip. - Can I 'Drop Off' the vehicle earlier that my set reservation time? Sure you can dropped earlier. If you want the reimbursement for the unused time then please modify your trip accordingly because we as a host can't modify your trip. - Can I keep the car longer than my set reservation time? Yes, it is possible if the vehicle doesn't have a future booking. It will count as an extension which you can request under the "details" tab on the app and then "modify trip". Once there you'll be able to change the date and time. - Is smoking allowed? No, it is not and it is against Turo Policy. For more details you can view their personal page, they charge a smoking/cleaning fee as a well a ban on the account. - What is the gas policies? All of our cars are given with FULL tanks, this is represented by the fuel gauge, NOT the miles shown per gallon. If it is not brought back fuel we will charge what is cost to fill up and $10 inconvenience fee is automatically charged per Turo policy of Detail & Cleaning Services. - What will happen if I bring the car later than my end time? You have a grace period of 30 minutes when ‘dropping off’ a Vehicle. After that we follow Turo's Policies regarding the additional usage, the longer it takes for the vehicle to be brought back the charge increases. Guest have 5 hours to extend after their trip ends to avoid penalties. - Do your cars have SUNPASS? Our SUNPASS is set up through the license plate and guests will be sent an invoice when it is processed through our account. - Do you provide roadside assistance? Yes, we will make all possible efforts to help you on the road if there is any mechanical issues with the car. We can also come and fix all minor issues with the car or provide you the replacement car in case we can't fix it. We can do it within 50 miles radius of our home location. In case you go further than this we will be not able to provide you with the car replacement or roadside assistant. Any tickets mailed to us throughout the guests trip will also be sent an invoice through the app