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I can't say enough great things about Tianshuang and the service he provides. I love the selection of cars, competitive pricing and the fact it's always hassle free. To anyone reading this review....Stop your search and rent from this guy. I've rented from several different owners and Tianshuang is the best on Turo! Thanks again for the great experience!
Not the type of review I ever wanted to post, but serves as a good "best practice for when life happens". I had an incident while on a trip...Nothing that was cause by the host. I won't go into detail, but I'll chalk it up to wrong place, wrong time. I contacted Turo and Tianshuang to make them aware of the situation. I'm sure he wasn't thrilled with the phone call, but was polite, respectful and thanked me for the call. I would advise anyone who finds themselves in a situation to put yourselves in a the hosts shoes and think to yourself "if this was my car would I want the client to call me". I've rented from Tianshuang for 6 plus months and from top to bottom...One of the absolute best hosts on Turo.
Fast car, fun to drive, nice interior and the host made it easy to pick up and drop off, I'll definitely rent with him again
I've said or before....This is the guy to rent from. Great prices, clean cars and always great communication. He offers free pick up from ORD airport which has saved me close to $500 in having to Uber to pick up the car. Thank you again Tianshuang for another smooth experience!
Tianshuang is my favorite renter. He is super flexible and easy to work with. All of his cars are well-kept and look exactly the way they’re presented in the pictures. If you’re thinking about renting with Tianshuang, do yourself a favor and do it.
Originally planned for like a week or less w this car. A couple times I kept changing the return date, and they was very understanding and flexible with it all. Ended up renting for like two weeks! Haha. I recommend renting this car for sure, or at least renting from them. When in Chicago again, I’m looking for these guys. Thanks again!
What a pleasure Tiamshuang was to deal with! This was a last minute rental and her confirmed my request promptly. Pickup was easy - and I felt safe, even though I was on my own and it was after dark. I heartily recommend this Turo rental.
Car was great and owner was flexible with pickup and drop off. Convenient. Will recommend.
Tianshuang was very nice 👍🏽 and the work overall was perfect. Car wash fresh and clean. Rated 10 Thanks Tianshuang
Great experience renting again with Tianshuang, professional service deserves 5 stars
Very nice guy always helps me out when I’m late or need a car in a short time never gives me a hard time and I really appreciate all he does
Wonderful experience with the car and the host very understanding and good communication willing to book his car on my next trip
This my second car with Tianshuang, my experience is always wonderful, cars always in the best condition and I highly recommend his service.
Tianshuang was very personable, professional, and flexible. My whole experience was a very positive one from the time I picked the car off to the time I dropped it off. Awesome car, awesome service. Thank you!
The car was clean and freshly washed. It smelled fresh and looked exactly like the picture. The host was also very professional and took many before pictures too