vehicle

1 of 5

John’s

Toyota Prius 2013

Persona Series Special Edition

4.25

(4 trips)

Pickup & return location
Enter a delivery address
Distance included
Day
200 mi
Week
1400 mi
Month
6000 mi

Insurance & Protection

Insurance via Liberty Mutual

The car

Toyota Prius 2013

Persona Series Special Edition

4.25

(4 trips)

50 MPG

Hybrid

4 doors

5 seats

Hosted by

John
4.4
John
5 tripsJoined Jun 2020

Typically responds within 1 minute

John has completed training on enhanced cleaning and disinfection practices.

Description

Want to travel, need to commute, looking for a nice alternative to that gas guzzling SUV? Then have I got the car for you. Come and drive this Prius. It is efficient, clean, and drives amazingly. Would love for you to be a part of Toyota Hybrid goodness. So if you are going on a quick trip, or a small vacation. Think about taking this car on the road.

Features

Automatic transmission

Backup camera

Bluetooth

GPS

Keyless entry

Pet friendly

Toll pass

USB charger

USB input

Faqs

  • This Car got a bad review. Has it been fixed?

    Yes, all of the things that the owner wasn't aware of have been fixed. Please know that they will do whatever needed to make your trip a success.

Reviews

4.25

4 reviews

Jeanette D.

Jeanette D.Sep 10, 2020

John’s Prius did the trick when I needed to rent a more fuel efficient car in a pinch! The check in and drop off process was super easy and convenient especially during this pandemic. John communicated really well and responded quick, which was nice and he graciously approved my request to delay the check out time by a couple hours, which really helped me out. I received the car primarily clean, although I could tell the owner had dogs by the back seats (but weren’t really used anyway) and some high touch areas had old dirt that when wiped down for sanitation made it a little sticky to the touch (buttons on the steering and driver door) which I wiped down. I also technically didn’t receive the car with a full tank of gas, but all of this if I’m being nit picky! Also the passenger side mirror adjuster wasn’t moving left to right, which I communicated to John and luckily it was in a spot that was fine for my viewing. One other issue which I thought may be concerning later on down the road, after discussing with my husband (who is a mechanic), is that the car drove kind of rough especially at high speeds, you could really feel the road, lots of vibration. My husband said may be a suspension issue, like front struts may need to be looked at due too the car’s higher mileage or due to the fact the left rear tire was replaced (per the first persons review of their trip) and the other tires weren’t so they don’t all match, but I don’t know this for certain. Just something that I think should be looked into, but other than that really the car drove great even during some not so great weather!! Thanks again John, definitely would rent from you again!

Hannah D.

Hannah D.Aug 30, 2020

Car drove great. John was super helpful with any questions I had. Pickup and drop off was very easy. Car was clean

Michael H.

Michael H.Jul 13, 2020

Good points: John was friendly and generous in allowing 200 miles per day to be driven. The bad points: This car was not up to par --- 1 headlight was out, and the left rear tire was badly imbalanced, which makes a wop wop wop wop sound and vibration anywhere between 30 and 60mph, mostly. The improper wear is unusual, not normal, And me being a mechanic and knowing cars, I can tell you that someone hit a curb really fast many miles ago, like thousands, in order for this tire to get worn this way. It is a $100 fix to buy a new tire but the owner, who rents out multiple cars, doesn't seem to care. Well, it was an ANNOYING and a. uncomfortable ride the entire time, and if this were a real car rental company, I would have taken it back in a heartbeat. Furthermore, there was dog hair on the floorboard and the floors weren't exactly clean, but a bigger issue I have is the white lollipop stick glaring at me between the rear black leather seats, even though when I picked up the car, John told me he sanitized it. All in all, the headlight being out was not safe, the tire was annoying and uncomfortable, and it was gross to find the dog hair and lollipop stick.

John's response

Thank you Michael. Your expertise as a mechanic really helped here. I'm sorry that you had a poor experience with the car. You were literally the first guest we have had in the Prius. It really hasn't been driven much in the pandemic, so we thought it was good to go per it's last inspection. I apologize for not seeing the sucker stick, but the car's hotspots were disinfected. The tire has been replaced, as has the headlight. Thank you again for driving our car.

vehicle

1 of 5

The car

Toyota Prius 2013

Persona Series Special Edition

4.25

(4 trips)

50 MPG

Hybrid

4 doors

5 seats

Hosted by

John
4.4
John
5 tripsJoined Jun 2020

Typically responds within 1 minute

John has completed training on enhanced cleaning and disinfection practices.

Description

Want to travel, need to commute, looking for a nice alternative to that gas guzzling SUV? Then have I got the car for you. Come and drive this Prius. It is efficient, clean, and drives amazingly. Would love for you to be a part of Toyota Hybrid goodness. So if you are going on a quick trip, or a small vacation. Think about taking this car on the road.

Features

Automatic transmission

Backup camera

Bluetooth

GPS

Keyless entry

Pet friendly

Toll pass

USB charger

USB input

Faqs

  • This Car got a bad review. Has it been fixed?

    Yes, all of the things that the owner wasn't aware of have been fixed. Please know that they will do whatever needed to make your trip a success.

Reviews

4.25

4 reviews

Jeanette D.

Jeanette D.Sep 10, 2020

John’s Prius did the trick when I needed to rent a more fuel efficient car in a pinch! The check in and drop off process was super easy and convenient especially during this pandemic. John communicated really well and responded quick, which was nice and he graciously approved my request to delay the check out time by a couple hours, which really helped me out. I received the car primarily clean, although I could tell the owner had dogs by the back seats (but weren’t really used anyway) and some high touch areas had old dirt that when wiped down for sanitation made it a little sticky to the touch (buttons on the steering and driver door) which I wiped down. I also technically didn’t receive the car with a full tank of gas, but all of this if I’m being nit picky! Also the passenger side mirror adjuster wasn’t moving left to right, which I communicated to John and luckily it was in a spot that was fine for my viewing. One other issue which I thought may be concerning later on down the road, after discussing with my husband (who is a mechanic), is that the car drove kind of rough especially at high speeds, you could really feel the road, lots of vibration. My husband said may be a suspension issue, like front struts may need to be looked at due too the car’s higher mileage or due to the fact the left rear tire was replaced (per the first persons review of their trip) and the other tires weren’t so they don’t all match, but I don’t know this for certain. Just something that I think should be looked into, but other than that really the car drove great even during some not so great weather!! Thanks again John, definitely would rent from you again!

Hannah D.

Hannah D.Aug 30, 2020

Car drove great. John was super helpful with any questions I had. Pickup and drop off was very easy. Car was clean

Michael H.

Michael H.Jul 13, 2020

Good points: John was friendly and generous in allowing 200 miles per day to be driven. The bad points: This car was not up to par --- 1 headlight was out, and the left rear tire was badly imbalanced, which makes a wop wop wop wop sound and vibration anywhere between 30 and 60mph, mostly. The improper wear is unusual, not normal, And me being a mechanic and knowing cars, I can tell you that someone hit a curb really fast many miles ago, like thousands, in order for this tire to get worn this way. It is a $100 fix to buy a new tire but the owner, who rents out multiple cars, doesn't seem to care. Well, it was an ANNOYING and a. uncomfortable ride the entire time, and if this were a real car rental company, I would have taken it back in a heartbeat. Furthermore, there was dog hair on the floorboard and the floors weren't exactly clean, but a bigger issue I have is the white lollipop stick glaring at me between the rear black leather seats, even though when I picked up the car, John told me he sanitized it. All in all, the headlight being out was not safe, the tire was annoying and uncomfortable, and it was gross to find the dog hair and lollipop stick.

John's response

Thank you Michael. Your expertise as a mechanic really helped here. I'm sorry that you had a poor experience with the car. You were literally the first guest we have had in the Prius. It really hasn't been driven much in the pandemic, so we thought it was good to go per it's last inspection. I apologize for not seeing the sucker stick, but the car's hotspots were disinfected. The tire has been replaced, as has the headlight. Thank you again for driving our car.

Pickup & return location
Enter a delivery address
Distance included
Day
200 mi
Week
1400 mi
Month
6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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