vehicle
1 of 2
Natalie’sVolkswagen Jetta2012
SE

4.86

(64 trips)

$
29

per day

$
29
per day
Pickup & return location
Atlanta, GA 30324
You won’t be charged yet
Distance included
Day
200 mi
Week
1000 mi
Month
1500 mi
Insurance Provided Via

The car

Volkswagen Jetta2012

SE

4.86

(64 trips)

28 MPG
Gas (Regular)
4 doors
5 seats

Hosted by

Natalie
4.8
Natalie

All-Star Host

350 tripsJoined May 2019
Typically responds within 1 minute
All-Star Hosts like Natalie are the top-rated, most experienced hosts on Turo.

Description

*Thx for choosing us! Once you reserve, your trip is confirmed & on time. For an Airport Delivery, have the trip start 30 minutes after your flight’s landing time. Our rental hours are 7am-10pm EST. We can work with an Airport Delivery or at Our Location if the trip’s Return time is outside our hours (message us info if so). We offer Address Delivery within 5 miles. —We give discounts only for long rentals. All renters will need to upload 2 clear photos via “Trip Photos” on the “Details” page within 24 hours prior to the trip’s start time: (1)a selfie of you holding your license next to your face, (2)a closeup of that license. We send details once done. FYI, we do not use Turo Go for any trip. —After reading this “Description,” read our “FAQ’s”, “Guidelines”, “Extras” & “Parking Details” for any questions about renting from us. Once you reserve a trip, “Pickup & Return Instructions,” “Additional Instructions” & “Car Guide” can be seen to answer more detailed questions. All the answers you need are here on our Turo :) —Please communicate only via the Turo messenger & read our first response (sent when we see you reserved our car). We message Pickup info within 1 hour of the trip’s start time (depends on the previous renter’s timing & how fast you upload the above 2 photos). We send our Return info with an extension reminder after you add photos of our car via Turo’s Check-In, thx!

Features

Automatic transmission
Audio input
Long-term car
Bluetooth
Pet friendly
USB input
Heated seats
Sunroof

Extras (5)

Add optional Extras to your trip at checkout.
Pet fee
*Want to bring your furry friend with you? Please put towels or a cover on all seats your friend will be lying on. It is $10 but it does not cover excessive dirt or Damage nor excessive fur, slobber or paw prints.
$10/trip
Phone mount
*Want a gift? Get & keep our $10 phone mount. Georgia now has a hands free law, please drive safe & know rush hour times.
$10/trip1 available
Unlimited mileage
*Going on a long trip? It is $45 per full day. Please keep our car safe & inform us if any Maintenance or repairs are needed during your trip (keep all receipts if so).
$45/day
Prepaid refuel
*Have a busy schedule? This allows you to Return our car at any fuel level. $30 includes up to a full tank of gas at the trip start. Please Return it on at least 1/8 so we can drive it to a nearby gas station.
$30/trip
Post-trip cleaning
*Have kids or going on a vacation? Return it hassle free for just $10. Please still take care of our car since this does not cover heavy mud or deep upholstery cleaning like spills, stains, pet hair, sand, or odor.
$10/trip

Parking details

——OUR LOCATION—— *Please message arrival timeframe on Pickup day & upload the 2 required valid driver’s license photos to Trip Photos (via the “Details” page on your reservation) to receive Pickup info. Remember to also add photos of our car for insurance coverage. —FYI: no free long term parking in that area for a personal (non-Turo) car that is brought with you to Pickup your Turo car. Need to leave a non-Turo car for a short time? You can parallel park it along that street or up near the roundabout area or further up towards the playground area.

Guidelines

*Only use a touchless car wash. We check for Damage/leaks/smells. If any doubts, please use Hi-Speed Car Wash at 2024 N Druid Hills Rd NE Brookhaven, GA 30329 ($7 exterior option). It is 5 minutes from Our Location & there are free vacuums. —1. Add 2 clear photos of your license to Trip Photos: your face next to your license & a closeup of the front (must be added within 24 hours prior to your trip’s start). —2. Read each tab on your reserved car’s page before Pickup (including your Return instructions). All info is on Turo & our tabs. See our 2nd FAQ if anything goes wrong. —3. Only use Turo messenger during your trip. Message us questions after looking through our provided detailed info tabs. Your profile phone number must be yours. —4. We are available via Turo messaging for anything not found on Turo/our tabs on your reserved car’s page. Please give us at least an hour to respond to a question. —5. Only you or an additional driver (they must add the same 2 above photos) you have officially added on Turo may use our car. You are fully responsible for our car. —6. Be on time. Complete Turo’s Check-In process (upload photos). Extend your trip ASAP if planning to via an official request. —7. Drive safe & park safe, especially in Atlanta. Do not leave overnight on a street or in a public lot (we check for Damage). —8. No smoking, vaping or heavy smells. No pets unless you selected our Pet Extra. Keep volume down to preserve speakers. —9. Return clean & on time. Checkout on Turo & send level/zone/location info once parked & locked in the correct location. —10. Understand Cleaning, Gas, Late, Pet & Smoking fees. Know our mileage & gas policy. Follow our instructions exactly, thx!

Faqs

  • *When is Pickup info given? I uploaded the 2 necessary driver’s license pics within 24 hours prior to my trip & I am now waiting.
    -We send a detailed message to you after you reserve a trip. It has & points you to all the info you need prior to your trip. If it is within half an hour of your trip’s start time & you have not yet received our first response, message us here on Turo ASAP. -If you have followed all the instructions in that response (uploading the 2 photos & sending us info), we will message final Pickup info close to your trip’s start time. We try to prepare your car as early as possible, following our first response correctly & early allows us to begin preparing it early & have it ready on time. -However, sometimes we have to wait on a previous renter to Return hopefully on time. Ultimately we will try to have it ready within half an hour of your trip’s start time & then message you Pickup info on Turo. -Be sure to read all info on your reserved car’s page for non-emergency questions: Description, Guidelines, FAQ’s, Parking Details, Pickup & Return instructions, Car Guide, Additional Instructions & Extras.
  • *What if something happens to my car (accident, lockout, flat tire, light out, dash warning, will not start, dull wipers, odd sounds/smells)?
    -If something minor has happened, try to remedy the situation without causing any further Damage. Message us info on what happened & we will fix it upon your Return. -Keep all receipts for any repairs done or items purchased that were needed. The licensed mechanic needs to input (type in, not write) on the receipt why repairs & items were needed. Take clear photos of the full receipt & upload those via Trip Photos on your reserved car’s page & leave the receipts in the car’s glovebox. -Get a police report #/card/sheet for any type of accident & add it to Trip Photos. Stop car immediately if unsafe to drive or if it sounds/smells like it is unsafe. If so, call Turo’s hotline number in glovebox & request Roadside Assistance. Grab belongings & tow locked car to Pep Boys at ‪2399 Piedmont Rd NE Atlanta, GA 30324‬ (tell them to leave key in Pep Boys’ key box if returned outside their hours). -For car emergencies, please call Turo’s hotline ASAP. Their physical response time for Atlanta area is within an hour & they can always help remedy most situations quickly. If called, take a clear photo of any proof it was Turo who helped (receipt or their work order) & upload it to Trip Photos (especially if you are Late for your Return). -If a warning light comes on & it is red, it means something needs to be fixed ASAP. If it is yellow, we will fix it when you Return unless it is a low tire pressure indicator (if so, please fill up ASAP at any Race Trac for free). Green/blue dash lights are fine. -If a flat tire, call Turo’s hotline to see if it can be plugged. If unable, have Turo’s Roadside Assistance tow it to a nearby shop for a replacement (least expensive) & upload the reason (typed in) & receipt to Trip Photos just like any other repair. -Please let us know if our wipers need to be changed or have them changed at any shop & follow the above receipt method. -If our car was towed or “booted” during your trip, call phone number left in area or number left on car to resolve the situation.
  • *Where can I find detailed answers to all of my questions before & during my trip?
    -Our car’s page contain tabbed info that will guide you. Once you reserve our car, more detailed info becomes available. You will be messaged detailed instructions too. -Turo’s policies are found online. Please read all tabs on your reserved car’s page. They contain all answers to any questions on Pickup & Return, our Car Guide for Bluetooth connect, our Guidelines, & all details you need to know about our Turo.
  • *Can I Pickup before my trip’s start time?
    -Please plan to arrive at your trip’s start time (it will be ready prior to that). You will be messaged final Pickup details, please wait until your start time or you can Pickup 1 hour earlier via Check-In if it is ready. We do not normally accept last minute trip changes, especially for the start time.
  • *Can I Return after my trip’s end time?
    -Be on time for Return. We are strict on timing due to planning & our next renter. It is best to extend trip on Turo upon Pickup if you think you might be doing so later on. If Turo does not allow you to extend, then someone has already reserved that car immediately after your current trip ends. -Please Return before your current trip’s end time (late fees kick in at 30 minutes past). More fees may be charged for extra time used & for next renter’s cancelled trip or abnormalities due to your tardiness. If using Roadside Assistance, capture proof since they are not a reason to be late at the last second. We begin processing late fees 30 minutes after the trip’s end time.
  • *Can I Pickup later than or Return before the scheduled/confirmed time for my trip?
    -For an early Return, please update your trip’s Return time on Turo ASAP & closely follow our Emergency Return instructions located at the bottom of Pickup & Return Instructions tab & Additional Instructions tab (only viewable after trip is reserved). This is especially important for deliveries. If unaccepted, the original time is official. -For a later Pickup, please plan to arrive at current trip’s start time on Turo. A no-show is considered at 30 minutes post trip start (we are more lenient with deliveries).
  • *Can I swap my current rental with you for another one of yours that I already see available on the app for the dates I need?
    -Yes, please reserve your future car on Turo (make new trip’s start time half an hour after your current trip ends). Follow each trip’s individual instructions starting with your current car’s Return. Message us a good timeframe that works for you. -Return your current car on time, cleaned & Damage free first & Checkout that trip. Then look at your new trip’s instructions to have a smooth transition for both trips.
  • *What do I need to do at Pickup & Return?
    -For Pickup, you need to be present with your valid license. Ensure you have read our messages & follow closely our final Pickup details. Complete Turo’s Check-In process upon arrival (add photos of car). -For Return, follow our instructions & ensure our car is in same clean & working condition we gave it to you on Pickup day. -Read Pickup & Return Instructions before your arrival for either. Please keep our car clean & absolutely no smoking/ash/odors.
  • *Where are your Pickup/Return locations so I know where to go prior to my arrival?
    -For Our Location, you Pickup & Return nearby our posted address (read Parking Details tab for more details on that area). -For an Airport Delivery, read Additional Instructions tab & head to the Domestic baggage claim upon landing & Return to instructed Domestic terminal lot only. -For an Address Delivery, it is delivered to & picked up from the address posted on your Turo reservation only. For more info, read our Pickup & Return Instructions.
  • *What if I use a different phone number than the one listed in my Turo profile?
    -Please update your Turo profile phone number now to the number of the phone you will be using throughout your trip. We will not be able to contact you if not done. -We communicate via Turo’s messenger only, we do not use your number unless it is an emergency, please do so as well :)

Reviews

4.86

57 reviews

Marcus D.

Marcus D.Mar 18, 2020

Great car

Christina B.

Christina B.Mar 14, 2020

Pickup and return was a breeze. I was nervous renting a somewhat older vehicle (2012 Volkswagen Jetta) but it was in good condition so I didn’t have any issues. Communication was also excellent from Natalie as she communicated pickup and return instructions efficiently. I’ve rented cars from a handful of hosts and this is by far the best experience I’ve had utilizing the Turo platform. Natalie will be my top choice in a host for my future rentals.

Aaron B.

Aaron B.Feb 24, 2020

Awesome car is great Hostess super responsive

Tomorrow Lechinyere E.

Tomorrow Lechinyere E.Feb 21, 2020

This was the easiest pick up and drop off ever . The car was great on gas the host was awesome very sweet I look forward to renting from her again

Shakeyla B.

Shakeyla B.Feb 12, 2020

Always a pleasure! Process is so smooth, thank you again

vehicle
1 of 2

The car

Volkswagen Jetta2012

SE

4.86

(64 trips)

28 MPG
Gas (Regular)
4 doors
5 seats

Hosted by

Natalie
4.8
Natalie

All-Star Host

350 tripsJoined May 2019
Typically responds within 1 minute
All-Star Hosts like Natalie are the top-rated, most experienced hosts on Turo.

Description

*Thx for choosing us! Once you reserve, your trip is confirmed & on time. For an Airport Delivery, have the trip start 30 minutes after your flight’s landing time. Our rental hours are 7am-10pm EST. We can work with an Airport Delivery or at Our Location if the trip’s Return time is outside our hours (message us info if so). We offer Address Delivery within 5 miles. —We give discounts only for long rentals. All renters will need to upload 2 clear photos via “Trip Photos” on the “Details” page within 24 hours prior to the trip’s start time: (1)a selfie of you holding your license next to your face, (2)a closeup of that license. We send details once done. FYI, we do not use Turo Go for any trip. —After reading this “Description,” read our “FAQ’s”, “Guidelines”, “Extras” & “Parking Details” for any questions about renting from us. Once you reserve a trip, “Pickup & Return Instructions,” “Additional Instructions” & “Car Guide” can be seen to answer more detailed questions. All the answers you need are here on our Turo :) —Please communicate only via the Turo messenger & read our first response (sent when we see you reserved our car). We message Pickup info within 1 hour of the trip’s start time (depends on the previous renter’s timing & how fast you upload the above 2 photos). We send our Return info with an extension reminder after you add photos of our car via Turo’s Check-In, thx!

Features

Automatic transmission
Audio input
Long-term car
Bluetooth
Pet friendly
USB input
Heated seats
Sunroof

Extras

Add optional Extras to your trip at checkout.
Pet fee
*Want to bring your furry friend with you? Please put towels or a cover on all seats your friend will be lying on. It is $10 but it does not cover excessive dirt or Damage nor excessive fur, slobber or paw prints.
$10/trip
Phone mount
*Want a gift? Get & keep our $10 phone mount. Georgia now has a hands free law, please drive safe & know rush hour times.
$10/trip1 available
Unlimited mileage
*Going on a long trip? It is $45 per full day. Please keep our car safe & inform us if any Maintenance or repairs are needed during your trip (keep all receipts if so).
$45/day
Prepaid refuel
*Have a busy schedule? This allows you to Return our car at any fuel level. $30 includes up to a full tank of gas at the trip start. Please Return it on at least 1/8 so we can drive it to a nearby gas station.
$30/trip
Post-trip cleaning
*Have kids or going on a vacation? Return it hassle free for just $10. Please still take care of our car since this does not cover heavy mud or deep upholstery cleaning like spills, stains, pet hair, sand, or odor.
$10/trip

Parking details

——OUR LOCATION—— *Please message arrival timeframe on Pickup day & upload the 2 required valid driver’s license photos to Trip Photos (via the “Details” page on your reservation) to receive Pickup info. Remember to also add photos of our car for insurance coverage. —FYI: no free long term parking in that area for a personal (non-Turo) car that is brought with you to Pickup your Turo car. Need to leave a non-Turo car for a short time? You can parallel park it along that street or up near the roundabout area or further up towards the playground area.

Guidelines

*Only use a touchless car wash. We check for Damage/leaks/smells. If any doubts, please use Hi-Speed Car Wash at 2024 N Druid Hills Rd NE Brookhaven, GA 30329 ($7 exterior option). It is 5 minutes from Our Location & there are free vacuums. —1. Add 2 clear photos of your license to Trip Photos: your face next to your license & a closeup of the front (must be added within 24 hours prior to your trip’s start). —2. Read each tab on your reserved car’s page before Pickup (including your Return instructions). All info is on Turo & our tabs. See our 2nd FAQ if anything goes wrong. —3. Only use Turo messenger during your trip. Message us questions after looking through our provided detailed info tabs. Your profile phone number must be yours. —4. We are available via Turo messaging for anything not found on Turo/our tabs on your reserved car’s page. Please give us at least an hour to respond to a question. —5. Only you or an additional driver (they must add the same 2 above photos) you have officially added on Turo may use our car. You are fully responsible for our car. —6. Be on time. Complete Turo’s Check-In process (upload photos). Extend your trip ASAP if planning to via an official request. —7. Drive safe & park safe, especially in Atlanta. Do not leave overnight on a street or in a public lot (we check for Damage). —8. No smoking, vaping or heavy smells. No pets unless you selected our Pet Extra. Keep volume down to preserve speakers. —9. Return clean & on time. Checkout on Turo & send level/zone/location info once parked & locked in the correct location. —10. Understand Cleaning, Gas, Late, Pet & Smoking fees. Know our mileage & gas policy. Follow our instructions exactly, thx!

Faqs

  • *When is Pickup info given? I uploaded the 2 necessary driver’s license pics within 24 hours prior to my trip & I am now waiting.
    -We send a detailed message to you after you reserve a trip. It has & points you to all the info you need prior to your trip. If it is within half an hour of your trip’s start time & you have not yet received our first response, message us here on Turo ASAP. -If you have followed all the instructions in that response (uploading the 2 photos & sending us info), we will message final Pickup info close to your trip’s start time. We try to prepare your car as early as possible, following our first response correctly & early allows us to begin preparing it early & have it ready on time. -However, sometimes we have to wait on a previous renter to Return hopefully on time. Ultimately we will try to have it ready within half an hour of your trip’s start time & then message you Pickup info on Turo. -Be sure to read all info on your reserved car’s page for non-emergency questions: Description, Guidelines, FAQ’s, Parking Details, Pickup & Return instructions, Car Guide, Additional Instructions & Extras.
  • *What if something happens to my car (accident, lockout, flat tire, light out, dash warning, will not start, dull wipers, odd sounds/smells)?
    -If something minor has happened, try to remedy the situation without causing any further Damage. Message us info on what happened & we will fix it upon your Return. -Keep all receipts for any repairs done or items purchased that were needed. The licensed mechanic needs to input (type in, not write) on the receipt why repairs & items were needed. Take clear photos of the full receipt & upload those via Trip Photos on your reserved car’s page & leave the receipts in the car’s glovebox. -Get a police report #/card/sheet for any type of accident & add it to Trip Photos. Stop car immediately if unsafe to drive or if it sounds/smells like it is unsafe. If so, call Turo’s hotline number in glovebox & request Roadside Assistance. Grab belongings & tow locked car to Pep Boys at ‪2399 Piedmont Rd NE Atlanta, GA 30324‬ (tell them to leave key in Pep Boys’ key box if returned outside their hours). -For car emergencies, please call Turo’s hotline ASAP. Their physical response time for Atlanta area is within an hour & they can always help remedy most situations quickly. If called, take a clear photo of any proof it was Turo who helped (receipt or their work order) & upload it to Trip Photos (especially if you are Late for your Return). -If a warning light comes on & it is red, it means something needs to be fixed ASAP. If it is yellow, we will fix it when you Return unless it is a low tire pressure indicator (if so, please fill up ASAP at any Race Trac for free). Green/blue dash lights are fine. -If a flat tire, call Turo’s hotline to see if it can be plugged. If unable, have Turo’s Roadside Assistance tow it to a nearby shop for a replacement (least expensive) & upload the reason (typed in) & receipt to Trip Photos just like any other repair. -Please let us know if our wipers need to be changed or have them changed at any shop & follow the above receipt method. -If our car was towed or “booted” during your trip, call phone number left in area or number left on car to resolve the situation.
  • *Where can I find detailed answers to all of my questions before & during my trip?
    -Our car’s page contain tabbed info that will guide you. Once you reserve our car, more detailed info becomes available. You will be messaged detailed instructions too. -Turo’s policies are found online. Please read all tabs on your reserved car’s page. They contain all answers to any questions on Pickup & Return, our Car Guide for Bluetooth connect, our Guidelines, & all details you need to know about our Turo.
  • *Can I Pickup before my trip’s start time?
    -Please plan to arrive at your trip’s start time (it will be ready prior to that). You will be messaged final Pickup details, please wait until your start time or you can Pickup 1 hour earlier via Check-In if it is ready. We do not normally accept last minute trip changes, especially for the start time.
  • *Can I Return after my trip’s end time?
    -Be on time for Return. We are strict on timing due to planning & our next renter. It is best to extend trip on Turo upon Pickup if you think you might be doing so later on. If Turo does not allow you to extend, then someone has already reserved that car immediately after your current trip ends. -Please Return before your current trip’s end time (late fees kick in at 30 minutes past). More fees may be charged for extra time used & for next renter’s cancelled trip or abnormalities due to your tardiness. If using Roadside Assistance, capture proof since they are not a reason to be late at the last second. We begin processing late fees 30 minutes after the trip’s end time.
  • *Can I Pickup later than or Return before the scheduled/confirmed time for my trip?
    -For an early Return, please update your trip’s Return time on Turo ASAP & closely follow our Emergency Return instructions located at the bottom of Pickup & Return Instructions tab & Additional Instructions tab (only viewable after trip is reserved). This is especially important for deliveries. If unaccepted, the original time is official. -For a later Pickup, please plan to arrive at current trip’s start time on Turo. A no-show is considered at 30 minutes post trip start (we are more lenient with deliveries).
  • *Can I swap my current rental with you for another one of yours that I already see available on the app for the dates I need?
    -Yes, please reserve your future car on Turo (make new trip’s start time half an hour after your current trip ends). Follow each trip’s individual instructions starting with your current car’s Return. Message us a good timeframe that works for you. -Return your current car on time, cleaned & Damage free first & Checkout that trip. Then look at your new trip’s instructions to have a smooth transition for both trips.
  • *What do I need to do at Pickup & Return?
    -For Pickup, you need to be present with your valid license. Ensure you have read our messages & follow closely our final Pickup details. Complete Turo’s Check-In process upon arrival (add photos of car). -For Return, follow our instructions & ensure our car is in same clean & working condition we gave it to you on Pickup day. -Read Pickup & Return Instructions before your arrival for either. Please keep our car clean & absolutely no smoking/ash/odors.
  • *Where are your Pickup/Return locations so I know where to go prior to my arrival?
    -For Our Location, you Pickup & Return nearby our posted address (read Parking Details tab for more details on that area). -For an Airport Delivery, read Additional Instructions tab & head to the Domestic baggage claim upon landing & Return to instructed Domestic terminal lot only. -For an Address Delivery, it is delivered to & picked up from the address posted on your Turo reservation only. For more info, read our Pickup & Return Instructions.
  • *What if I use a different phone number than the one listed in my Turo profile?
    -Please update your Turo profile phone number now to the number of the phone you will be using throughout your trip. We will not be able to contact you if not done. -We communicate via Turo’s messenger only, we do not use your number unless it is an emergency, please do so as well :)

Reviews

4.86

57 reviews

Marcus D.

Marcus D.Mar 18, 2020

Great car

Christina B.

Christina B.Mar 14, 2020

Pickup and return was a breeze. I was nervous renting a somewhat older vehicle (2012 Volkswagen Jetta) but it was in good condition so I didn’t have any issues. Communication was also excellent from Natalie as she communicated pickup and return instructions efficiently. I’ve rented cars from a handful of hosts and this is by far the best experience I’ve had utilizing the Turo platform. Natalie will be my top choice in a host for my future rentals.

Aaron B.

Aaron B.Feb 24, 2020

Awesome car is great Hostess super responsive

Tomorrow Lechinyere E.

Tomorrow Lechinyere E.Feb 21, 2020

This was the easiest pick up and drop off ever . The car was great on gas the host was awesome very sweet I look forward to renting from her again

Shakeyla B.

Shakeyla B.Feb 12, 2020

Always a pleasure! Process is so smooth, thank you again

$
29
per day
Pickup & return location
Atlanta, GA 30324
You won’t be charged yet
Distance included
Day
200 mi
Week
1000 mi
Month
1500 mi
Insurance Provided Via