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The week of our trip we had to figure a way to get around Cancun and literally we booked this car the week of our trip. The process of picking it up and dropping it off was quick and simple. We did lock the key in the car so make sure to keep up with it or put it on your set of keys. Also because of the tag being a paper tag the police found a reason to pull us over. Besides that it came in handy.
We loved Eric's VW - it was everything we needed for a trip down to Tulum. Very cool AC, a USB plug for music, and a comfortable ride. Eric was a very good communicator and was there early for our pickup and return. I highly recommend renting from Eric!
Great service, and communication the drop off as easy and convenient. I would recommend this place to anyone that wants to rent an affordable car.
Eric was great and made the process SO much better than dealing with the rental agencies that take forever. Waiting for you right when you come out of the terminal and was waiting for dropoff. Total of only 5 minutes spent on the entire transaction. A+!!
Eric was great and the whole process was completely painless. I gave him our flight details and he met us at our terminal - the car was exactly as advertised, no issues at all. He met us back at the terminal for drop-off, so we could go straight in for our flight. 10/10 experience.
Eric provided top shelf service with this rental. He was Very accomodating to our flight changes and meeting times. I unequivocally recommend his professionalism and service to anyone needing a car in Cancun!!
Service was great since the beginning. We were picked up at the airport and we dropped off the car at the departures area. Communication was easy all throughout our stay.
I rented a car with my girl 7 days. They picked us up at airport and drive us to office. We finished everything in 20 min and we got the car. Tha car we had was dodge, small nice car. Car, like every car rental agency had some scratches, damages, inside and out, but that is not big deal! Car is running great, going good and AC was working just fine! I recommend this guys, they are relly good! We drop car at departure terminal, guy was already there waiting for us at pre arranged time. Totally satisfied!! Recommend!!
Car was simple and ran great they came quickly and easy to arrange pick up and drop off
Enjoy car rental is the best in cancun! Highly recommended.
Such a great car service! No hidden fees and they picked us up and dropped us at the airport, great experience
Snap Car Rental is BY FAR THE BEST car rental agency I have ever used. A quick prompt vehicle drop off from Cancun airport; Eric was friendly, welcoming person; he included all insurance requirements needed (“not like the rest”) and an excellent car are just a few highlights of my experience. I will definitely be using Snap Car Rental again and recommending them to my friends! Who knew the car rental company could be such a warm spot in my vacation? Eric Thank you!
Easy pickup and drop off at airport. Much easier than going to car rental in mexico, everything is included so there aren't any upcharges for insurance and whatnot. Car wasn't the best (had an odd smell), but it was clean, drove fine.
Eric was amazing! Great communication, easy pick up and return. Much better than waiting in line at rental car places. Absolutely no hassle and Eric is very friendly and easy to work with. 100% will use Turo with Eric again when we return!
Great service ! If your looking to avoid the hassle and lines with the rental car companies Eric is the way to go. We were out of the airport and in the car within 5 min. Great time saver. Will definitely use next time we are back!
The service was great and Eric was great with every aspect of the rental. Will rent again with him recomend him 100%
Eric was amazing! Our flight was delayed a bit so Eric couldn’t have the car at the airport but he did have someone pick us up and bring us right off site about 10 mins. Exchanging the car was a breeze and Eric is truly a professional and so nice. Unfortunately, we had a little damage to the car and feel horrible about it. Eric seemed to not think it was big deal. We ended up paying the deductible for the damages to make it right. If you need a rental... def go to Eric!
Eric was great! Picked us up and dropped us off. I highly recommend you use him!
Eric was awesome. The pick up and drop off was seamless, we walked right out of the airport and the car was steps away. The A/C was also super cold, which was great in July. I highly recommend!
Great guy! Need a car on the fly. Just get his VW and Go Go!!
Great communication flexible with times of pickup and drop off. Nice and friendly staff
Amazing. We missed our flight to Cancun and had to catch another flight to Playa Del Carmen. He was nice enough to drive and meet us at the ferry so we didn’t have to drive to Cancun and get the car and drive back. The car was clean and worked perfectly.
Until Turo came to Cancun renting a car with the standard companies was a nightmare! They would surprise you with “mandatory” insurance purchases that many times exceeded what you were originally quoted for the rental. I’ve switched over to Turo on my last two trips and overall it’s been very positive. The price is what was quoted. Pick up and return involves going to their office near the Airport to sign a contract and make a deposit (US$150 for us) but they meet you at the airport. Overall much improvement over prior car rental options and I highly recommend it.
just perfect, easy pickup, easy drop off, car was great conditions and Eric was great will rent again anytime
Eric and Juan were both great. Juan picked us up from the airport and took us to Eric where the car was. Car was in good condition. I definitely recommend renting from Eric!
Eric was fantastic! This service beats all the big chain rental agencies that make you wait and overcharge for surprise insurance. Eric’s rental came with insurance included, he was waiting for me when I landed, and also waiting for me when I returned. I was able to drop off the car literally AT THE TERMINAL. Eric was already at the terminal and I simply handed over the keys and walked into the check-in area. It was beautiful. Got the Suzuki instead of the VW, which was just fine. The Suzuki’s a nice little car that uses very little gas and even has Apple Car Play! 10/10 will rent again!!
Good rate and reliable car. Was able to tour most of the Riviera Maya without any issue.
No tuvieron el coche que aparece en la foto pero me ofrecieron algo mejor. Además, la devolución del depósito se reflejó muy rápido.
Great communication. Very friendly staff with flexibility. The car was in great condition. no problems, we felt safe when using it. No hidden fees. I recommend this rental company.
My girlfriend and I vacationed in Mexico and needed an affordable rental car for 9 days while we traveled
Was a pleasure working with Eric, he made everything such a breeze. The car was brand new, and made our trip so much better. Would definitely rent from him again next time in Cancun.
Excelente trato por parte de Anya, muy buen servicio. El carro impecable, a tiempo y muy ahorrador. Sin duda seguiré buscando este vehículo.
Loved the experience, everything was quick and simple! Eric was very nice and communicative. Vehicle was clean and newer. Saves so much time and hassle with this service.
Amazing service! It was one of the easiest and most reliable experiences I have had renting a vehicle. Highly recommend this service. Was greeted promptly upon arrival and departure at my airport terminal. Emilio was very kind, attentive and gave incredible hospitality! Will definitely use this service in the future. Was affordable and the car was perfect for our group! Thanks Guys!
Eric, was very professional and very helpful. I'll definitely will use his services the next time. Thank you Eric.
We loved renting this car from Eric! Eric met us at the airport and even waited for us even though our flight was severely delayed. Communication was easy and fast. Eric was flexible enough to meet us an hour earlier for car return. Overall, it was a great experience renting this car - super communicative, top service, clean and new car, pickup and drop off at the airport. Would not hesitate to rent this car again!
Muy profesionales y la entrega fue bastante rápida, todo como se prometió, volveré a rentar la próxima vez que esté en la ciudad.
Wa had a great car rental experience with Eric. Easy pick-up and drop-off and no hidden fees. Would recommend 100%!
Had an amazing experience with Enjoy! They made renting a car in a different country a breeze! The car was comfortable and functioned perfectly. The pick up and drop off were straightforward and the staff is very professional. Thank you, Enjoy!
Premier Car Rental definitely did a great job in taking care of me during this COVID-19 timing. As soon as I landed Premier Car Rental were prompt and very seamless with the transition of obtaining the car. The communication was very elite and overall the experience was smooth. I’ll definitely look forward in reserving through you again. Thank you very much
Had a really great experience!!! Definitely gonna do business again. Thank you Eric!!!
Do not rent a car with anyone else! Eric is amazing and this service is super convenient. Would recommend him & Turo to anyone!
We went from Cancun to Merida and back, the car had no problem. At the rate we rented it, it was quite a bargain.
They met me at the airport for the return. That was nice.
Best car rental experience ever. The staff was friendly and flexible with pick up/drop off times. Will use them again when we return to Cancun!
Eric was a great host. I flew from North Carolina to Cancun. He was on time to meet & great customer service. I recommend
Very amazing service! Highly recommend! Made the whole trip so much easier! Black car rental is the best company, they’re very accommodating, and helpful!
Eric fue muy atento y muy amable. Recomiendo el servicio de auto 🚘
Eric was great! The pickup and drop off was super easy. I would definitely rent with him again!
Great company!! Will always rent from them anytime I go to Mexico. Very clear and good communication. Fully recommend.
Eric is the best! Extremely friendly and easy to work with. Never had a better experience in renting a car before! He work with you on debit, credit or even cash for your deposit. That meant a lot for me. Car was brand new! 2019 model! Flawless experience! Extremely fuel efficient vehicle. $50 on gas for one whole week! Great deal al around and all included, even insurance and assistance if needed.
Premier was pretty good, make sure to travel outside of the airport at pickups, not in the rental car section. There they will be waiting for you and take you to their main location to get your car. Our car was super cute and a great local car to zip around in.
Atentos a la llegada el auto en buenas condiciones todo perfecto
This is the second time I rent with Premier through Turo. Both times were great. No issues. No findings of fake damage on return, or other nightmare stories you hear about car rental in cancun. Would recommend and will use again.
They picked us up and dropped us off at the airport. Car itself was the smallest, with the least extras, but that is what you’re booking with this. For the price and convenience, amazing!
Eric was awesome. He met us at at two different locations for the pick up and drop off to make the trip super easy. The car was clean and worked perfectly. I was nervous renting through Turo but Eric made things super easy. Please do not hesitate to book with him. He helped make our 9 day trip perfect.
Eric and his co-worker were amazing. Upon arrival at the airport, they were waiting for us with a name sign. We hopped on a van that took up to a nearby gas station. That's where the whole transaction took place. We inspected the vehicle, signed the contract, paid our $200 security deposit and on the road we went. We were scheduled to return the vehicle at 6am, but eventually realized we need to return it earlier. Eric was awesome enough to set up a drop off at a nearby airport parking lot. It was all too easy. Drove the vehicle in, handed our keys to the receptionist and took the shuttle to the airport. Such a great experience. Can't compare to any other experience we have had in Mexico when renting through Hertz or even Enterprise. No hidden fees or extra insurances to purchase. Thank you Eric for the quick and wonderful experience. The 2019 VW Polo was great.
Everything went smoothly. I would definitely recommend this service.
The main reason I went with Eric was because of how great his reviews were. I too can say it was the best decision I made in Tulum by renting with him. So quick and easy. Was on the road in the vehicle after a short 5 minute walk through of the car. Pick up was smooth as was drop off. Car was super clean with GREAT fast working A/C and the car gets really good gas mileage. I would highly recommend Eric and if I’m ever in Tulum again I will be renting with him!
Enjoy Car Rental made my stay in Cancún very easy and everything was smooth. Jesus was very gentle with me and I will suggest you guys to book them. When I come back to Cancun will definitely book with them again. Thank you for the experience
Auto que cumple con lo que tiene que cumplir, por el precio, excelente, además excelente atención de todo el personal y Manuel el gerente excelente, tuve un problema con la llave por la pila y rápidamente me dieron una solución hasta donde yo estaba
Really great experience! Communication was great and also the car was pretty good, would definitely rent again from you guys! Gas was 1/4 full returned it the same. Thanks for everything, it was so easy to pick up and drop off at the airport terminal.
I picked the most inexpensive car so it wasn't fancy, but very punctual, good communication, and reliable vehicle. Great experience
Eric was very friendly and made pick up and drop off easy. We had the car delivered to us at the airport and it was a breeze. I've used Turo before and wasn't quite sure how it would be in Mexico, but it was great! Exceeded my expectations and beyond. Would 100% rent a car from Eric again.
Great first Turo experience for us. Eric made the pickup/drop off super easy and hassle-free. Car was just as described, everything was great!
Pick up and return were so convenient with Eric. He was easily reachable via text and the car was very clean and in excellent function.
Very easy to work with, fairly priced, and I had no issues with th vehicle or this rental service. Highly recommend this service if you need a vehicle to get around the Cancun area.
Eric was awesome, so easy to pick up the car from him at Cancun airport. So much more convenient than one of the big rental car agenncies. We will use Eric and his company again on our next trip to Cancun.
Eric was fantastic! He made pickup and drop off so easy and had some great tips for driving and traveling in Mexico. Thanks so much, Eric!!!
Love everything about renting a car from Turo, pick up and drop off was super easy. They do make you give a $200 cash deposit but you get it back as soon as you drop the car off. Will definitely be renting again.
Eric was a great host. He was more than accommodating. He went above and beyond to make sure our trip stayed on schedule. Looking forward to renting from Eric again. I would highly recommend to anyone heading to Cancun.
Amazing Service and super friendly. Great person to deal with. Very safe and super clean. Will definitely book again. Thanks Again Eric!!
Nos atenderam muito bem e estavam sempre prontos a nos ajudar.
Erick was amazing. Everything went very smooth, pick up and drop off. He is a great easy going guy that made our trip easier and more fun. The car was in excellent shape, brand new clean and no issues at all. Totally recommended.
I had a great experience with this rental. The car was ok, automatic as requested and very clean. Ismael was a very nice guy and met me at a convenient time and provided clear instructions on where to meet him. I would certainly recommend this company.
Great service! I will definitely rent a car from this company whenever I come back to Mexico
Black car rentals’ service was extraordinary. Pick up/drop off service to the airport with amazing customer service. Arturo and his team made our rental experience incredibly smooth. They welcomed us with some perks for our vacation time so dont hesitate to book one of their cars! No mechanical problems and flexibility as I would expect from a 5 star company. Thank you Black car rentals!!