When you receive the vehicle, it will be sparkling clean both inside and out, and it will be ready for your adventure with a full tank of gas. We strive for our cars to exceed your expectations, and appreciate you treating it with equal care and cleanliness.
While you are enjoying its supple leather surroundings, please respect the car and refrain from eating and drinking anything but water while in the car. It should go without saying, but there is absolutely NO smoking or vaping of any kind allowed in or next to the car, and sorry – no pets allowed either.
When your trip ends, there is no need to have the car washed. Unlike most other Turo cars, we are happy to take care of basic cleaning at no cost to you! **Please note, this does NOT mean you can bring the car back smoked in, or have pet hair, or excessive dirt. If you need to have the car cleaned during your trip, please only use hand-wash establishments and avoid having any kind of wax (including spray wax) applied. Returning the car severely dirty, or with any signs of smoking, heavy odors, pets, or stains on any part of the interior, will trigger a $250 deep cleaning fee.
Please do return it with a full tank of 91 octane gas (and keep your receipt for this). If you are unable to return it full, we will happily fill it up for you for a small convenience fee of $15 plus the cost of gas.
We wish you a pleasant journey and hope you will enjoy your time in our car. Please don’t hesitate to contact us for any issues or questions you may have.