Our flight got delayed by several hours and with Rosman being a rental car company, they were able to easily send an employee to come get us. That was one thing to be aware of, they come pick you up from the airport and take you to their rental business a few minutes away so you can take photos before you get the car. Not that big of a deal though. The 2 people I interacted with were very nice.
Rosman was a good host. Left the car for me in the airport (I had to pay $17 to actually leave the parking lot). Jeep was amazing, drives smooth and was in great condition. The roof was extremely difficult for me & my family to take off. Had to spend time googling and youtube videos of how to do it. The host didnt help. Host told me he left a manual in the glove box that I didnt know about until I returned the vehicle. Overall great car, gas mileage sucks but its part of the jeep life.