I rented Jessica’s car for a roadtrip. Everything was perfect! Communication with Jessica and her husband was easy, they made sure I have everything I need. The car drives smoothly, it has a really good gas mileage and the rear camera is a big plus too! If I could I’d rent Jessica’s car again!
Car was not clean prior to our renting, and also had disputes after car was returned and days passed. There were veggie straws and Cheerios on the floor and under the seats, cupholders and the dashboard were greasy, not to mention the car's registration was expired, and we had a ticket left on our window during our trip because of it. Then days after returning the car she complained about a smell in the car, and said she left sunglasses in the car that were missing, she asked me to send her upwards of 300 dollars, (on PayPal not the turo app) to cover the missing glasses as well as a the cleaning. When I denied her request she threatened to charge me $200 via the turo app (a charge meant to cover cleaning fees for cars that cigarettes were smoked in. I don't even smoke!)
Up until this point my host and her husband were very helpful, but unfortunately, after the fact, I think they tried to use me to cover detailing on their already dirty (extra) vehicle.