• Absolutely NO excessive dirt/sand
No Applying sunblock in the car, please apply after or if before, make sure it is put on thoroughly before
getting in the vehicle. It is very difficult to remove and can cause permanent damage to the interior and
the leather. ($100+ Fee)
NO Off-roading (up to $250 fee)
• NO Smoking/NO Vaping (up to $250 fee)
NO drugs/ No Alcoholic beverages
• NO pets (up to $250 fee)
Lost key (up to $300 fee)
• PLEASE- Vehicle should be returned in the same condition or as close to (cleanliness, full gas level) as it was at pick up. It makes for easy turnaround and quick delivery for NEXT customer when we have BACK to BACK bookings, Thank you.
Turo's Cleaning Policy is: "We expect guests to take care of the car as if it were their own. A car should be returned in the same condition in which it was received. Whether you’ve had the car for a single day or for a month-long road trip, remember to shake out or vacuum up any dirt, sand, or crumbs, wipe up any sticky spots, and check the exterior for any significant dirt or mud that may need to be wiped down or washed off."
A cleaning service fee of $85 will be charged for excess sand and dirt (Post-trip Cleaning/Detailing fee of $115 is an EXTRA Add-on in the "EXTRAS" that you can purchase).
$50 for spills.
$200 for Water damage as a result from surfboards, body boards, roof or windows left opened and water (rain) creeping in unto the interior of the vehicle. So please be mindful of any wetness. Thank you!
We pride ourselves in quality service and Excellence!
This is not your typical Car Rental Service; this is a family business.
We are proud of the cars we own and expect them to be treated with the highest of standards, respect, and care. This makes it possible for us to continue providing excellent service and quality care to all who drive our vehicles.
We appreciate your careful thought and thank you in advance for your support and business.
Enjoy and care for it as if it was yours. Mahalo!