If you are going to be late, extend the trip at least 10 minutes BEFORE the trip ends so you won't be charged the late fee. Click "Modify Trip" and change the return time and date.
TURO automatically charges $50/hour, up to $200 PLUS a $25 admin fee if you are more than 10 minutes late.
Please return gas tank the same that it was rented to you. If not, you will be changed price of replacement gas, PLUS a $25 admin fee.
Please return the car in the same or better condition in which you originally received it. The car will be given to you washed and vacuumed, so if must be washed and vacuumed before returning as sometimes the car goes right back out to another renter. NO SMOKING OR PETS PERIOD ! Cleaning, pet hair, and smoking fees on TURO up to $250 plus $25 administrative fee. If the car is returned dirty, you will be charged a cleaning fee.
*McKinley Car Wash at 1139 Kapiolani Blvd does an excellent job for a reasonable price.
Cleaning fees below...
LIGHT CLEANING - $30
Car exterior is returned significantly* dirtier than how it was received (e.g. dirt on car body, wheels, or windows).
Floor mats or upholstery are returned significantly* dirtier than how they were received (e.g. requires more than a shake-out to be restored to original condition).
Large amounts of crumbs, sand, dirt, or food byproduct are left in the car.
MEDIUM CLEANING - $50
Light stains or residue on hard surfaces (e.g. liquid spills or sticky substances).
HEAVY CLEANING - $100
Major stains or residue on seat fabric or other hard-to-clean surfaces.
SEVERE CLEANING - $150
Situations in which the car contains the aforementioned violations on an egregious level that would require steam cleaning or a full detail.
PET HAIR - $150
If a pet enters a vehicle at any time without a host’s consent, the guest will be held responsible for having the car cleaned.
SMOKING - $50 OR $150
$50 for smoke scent removal only.
$150 for smoke scent removal and physical remnants of smoking (e.g. ash, cigarette butts).
MAXIMUM - $250
In the event that a car is returned with multiple cleanliness issues the maximum fee that will be assessed is $250.
NO off roading.
NO violation of Hawaii traffic laws.
IF the vehicle gets towed, I will charge $50 to get it out of the tow yard, and you will pay for the towing fee and other fees associated with towing.