The owner cancelled this trip 3 days before it started. This message was automatically posted by Turo.
Turo-6 mars 2019
Marlon was polite but not professional and the car was in very poor shape and visibly dirty. A tire was essentially flat, steering was loose and unpredictable, and there were electrical problems with the van. It had to be towed on the second day of my family’s vacation, costing me half a day and a taxi ride back to the airport. Very disappointing.
Marlon was the man! He did everything possible to make sure we were all taken care of. He really just wanted us to be happy and helped a ton. If we ever go back to Tampa we will for sure rent from him. 10 out of 10 would recommend to anyone out there.
Actually the transaction itself was excellent and Marlon came through for us even though we incorrectly specified the time, And made the car handoff at the airport easier than any rental agency. So I would always recomend renting from Marlon. The only problem was the car itself that broke down on us, but even then Marlon was quick to respond and Turo quickly got the car off my hands. If I am ever in Tampa area again, I would love to rent from Marlon. It just has to be a different car. And that is why I never buy used VW cars.