First of all accidents happen so make sure you have insurance to cover you. Secondly, please be aware of the contract before you take possession of the key. A few wear and tear, little cleanup, few excess miles or minute late is fine I am completely reasonable. But if it is excessive Turo sets the fine like clean up base on severity, excess miles base on valuation, etc. My goal like many others do is to make sure you have a good experience and we take your feedback seriously negative or positive. Also it is important for you to check, take photos, upload and document the vehicle condition before taking off to protect yourself. Lastly, have fun, safe travel and don’t hesitate to call us if you have any concern.
We are available anytime 24/7 for pick up at our residence free. We avoid delivery as much as we can, we have 2 school kids and infant plus we are all full time employee we just don’t have the time delivering. Uberx ride cost $30 if your coming from DCA or BWI and $40 from IAD. Return vehicle reasonably clean and replace gasoline you use. Thank you.
We have EzPass Transponder if you would like. We will get reimbursement for any toll fee's you incurred after trip.