Hey! to ensure all of my renters enjoy the same experience, I have listed a some details below for your reference and full clarity. Thank you for your understanding :)
1. Loss of Key:
In case of loss of the key the fine of $ 500 will be charged.
2. Prohibited to:
Smoke, drink alcoholic beverages, litter, transport an excessive number of people.
3. Traffic Rules & Violations:
The renter is obliged to comply with traffic rules and parking regulations . In case the violation ticket is issued, the renter is obliged to pay the fine.
5. Returning the vehicle:
In case the vehicle is not returned within the 15 minute window, or communicated to me directly, the contract will be subject to additional charges.
6. Accidents or Hit & Run:
Please contact 911 and report the incident immediately, collect a police report, and insurance information from all parties involved. If you are injured, please call 911. Once you are safe, please contact me to arrange the next steps. Be safe :)
7. SunPass - FL Toll Pass:
SunPass - a device that allows travel on toll roads and bridges around Florida. The fare amount is automatically read from the device. In the end of your trip we’ll send you the invoice for the used amount.
Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.
CLEANING FEES AND FINES:
MODERATE CLEANING - UP TO $50
Car exterior is returned significantly* dirtier than it was received (e.g. dirt on car body, wheels, or windows).
Floor mats or upholstery are returned significantly* dirtier than they were received (e.g. requires more than a shake-out to be restored to original condition).
Large amounts of food, dirt, or mud that cannot be shaken out and must be heavily vacuumed to remove.
Light stains or residue on hard surfaces (e.g. liquid spills or sticky substances).
*Turo will use its discretion to determine what is considered significant.
HEAVY CLEANING - $100
Major stains or residue on seat fabric or other hard-to-clean surfaces.
SEVERE CLEANING - $150
Situations in which a car contains the aforementioned violations on an egregious level that would require steam cleaning or a full detail.
PET HAIR - $150
If a pet enters a vehicle at any time without a host’s consent, the guest will be held responsible for having the car cleaned.
Hosts may still charge cleaning fees if they give consent and the car is returned with significant amounts of pet hair.
Service animals are not excluded from this policy.
SMOKING - $50 OR $150
$50 for smoke scent removal only.
$150 for smoke scent removal and physical remnants of smoking (e.g. ash, cigarette butts).
MAXIMUM - $250
If a car is returned with multiple cleanliness issues (such as a combination of severe cleaning and smoking remnants), the maximum fee that will be assessed is $250.
FUEL MUST BE RETURNED AT FULL TANK - $25 FEE PLUS FUEL
Greatly appreciate you for complying with these rules. I set them to ensure that every renter has full disclosure and that future renters get to enjoy the car just as much as you will and in the condition you rented it.
Very looking forward to working with you and wish you a safe adventure!