Here are a few basic guidelines to follow:
Don’t drink and drive.
Don’t text and drive.
Don’t smoke in the car.
Don’t bring any pets into the car.
Don't drive the car out of the Unites States (i.e. Canada or Mexico).
Make sure you follow all applicable rules of the road. If you run a red light that takes your picture, you will have to pay a hefty fine and the traffic violation will go on your personal driving record.
In case of an accident, the Turo Insurance ID Card is in the glovebox and is also available on the app when you view the trip details. Please take pictures of the vehicle info (license plate and VIN), driver’s license info, and insurance info of all parties involved. Please call Turo to report the accident immediately. Please also inform us of the details of the accident and share all relevant info and documents.
If you get a parking ticket, pay it asap. If you don't pay it asap, we will get a copy of the ticket in the mail. You will then be charged the following on Turo:
1) the cost of the ticket,
2) all relevant processing fees administered by the issuing body,
3) and $20 per ticket from us for having to deal with your ticket.
You can put in the cheapest gas, 87.
The allowed miles are listed on Turo. Please make sure you’re aware of the number of miles included for your trip. There will be a fee for additional miles driven.
Please remove all your belongings and all trash before returning the car.
Please return the car with the same amount of gas as when you pick it up. You will be charged for any gas used but not refilled on Turo.
The car will be clean. Please get a car wash that washes the outside and vacuums the inside before returning it. If you pick up the car clean but return it dirty, you will be charged at least a $20 cleaning fee. The cleaning fee will be higher if there is a scent of any type of smoke.
There should be an iPhone cable, an Android cable, and an AUX cable (if applicable) in the car that you can use. Please make sure to leave them when you return the car.
Thank you! And please let us know if you ever have any questions!