Terms and guidelines:
All rentals are unique and some rentals may need special rules. If you need anything, feel free to ask, and I will try to accommodate your request.
As a general rule, please return the car in the same condition. If you are planning to wash the vehicle, or if the vehicle will be returned dirty, please notify us. If you would like to wash the car, DO NOT take the car to a machine wash facility.
We will make an attempt to have the Vehicle delivered with at least 155 miles of range (50%). Please return the vehicle with the same range as received to avoid a charging fee of $0.14/mile. If returned with less than 50 miles of range, an additional $50 convenience fee will be added.
If you feel like you are in danger, or that you cannot get to a safe place, please call 911 emergency line. If you the car is in an accident, get to a safe location and notify us immediately. There is insurance information in the glove compartment. If the vehicle is disabled and you need further assistance, give me a call.
Turo has a strict insurance policy that ends when your trip ends. If you need more time, please notify us. Keep in mind the time it takes to recharge your rental vehicle when planning to arrive at your return time. Not notifying us before your scheduled return time may result in fees listed under Turo support found here:
Tesla mobile access is not to be disabled at any time. If for any reason you must disable this, please notify me first. If the Tesla Mobile access is disabled, valet mode will be enabled, and the vehicle will be reported stolen to local law enforcement. You will be responsible for all fees as a result of this.
To preserve the longevity of battery, it is not recommended to charge the car beyond 90%. If you need to charge the car beyond this point, please ask me first. Otherwise, I will charge $1 for every minute that the car is charged beyond 90% of its capacity.
Supercharger, Chargepoint, and Fasttrak access is offered as conveniences, these services are NOT FREE. The renter is still responsible for usage fees. Please notify me at the time of return if you used the tolls. I will pay these bills first, and request a reimbursement through the Turo app.