vehicle
1 of 18
Artem’sHyundai Sonata2019
SEL
6 trips
$
98

per day

$
98
per day
08/24/2019
10:00 AM
08/30/2019
10:00 AM
Pickup & return location
Los Angeles, CA 90045
Unlock from the app with Turo Go
You won’t be charged yet
Distance included
Day
Unlimited
Week
Unlimited
Month
Unlimited
Insurance Provided Via

The car

Hyundai Sonata 2019

SEL
6 trips
30 MPG
Gas
4 doors
5 seats

Hosted by

4.9
Artem All-Star Host
127 tripsJoined Apr 2019
Typically responds within 1 minute
All-Star Hosts like Artem are the top-rated, most experienced hosts on Turo.

Description

Spacious interior accommodations and generous trunk space Excellent user interface receives a more upscale redesign Generous warranty coverage Overall rating 7.7 / 10 The midsize sedan playing field is vast with the competition coming from just about all the major manufacturers. Just about all of the midsize sedans these days are very good. As a shopper, it can be hard to choose. The 2019 Hyundai Sonata won't really wow you with dramatic styling or crazy amounts of horsepower, but it is a very competent sedan that ranks among the class leaders. It has an easy-to-use interior and ample cargo room. And while it trails behind the Honda Accord and Toyota Camry in rear legroom, the Sonata is still large enough that your backseat passengers won't feel crowded. Standard Android Auto and Apple CarPlay integrate your smartphone into the car, while blind-spot detection, rear cross-traffic alert, and lane keeping assist help to prevent avoidable fender benders. You will have to be a little careful about which engine you pick. We're not fond of the Sonata's tepid 2.4-liter four-cylinder base engine. It doesn't have the same punch and efficiency of the Accord's 1.5-liter turbocharged engine or the Camry's 2.5-liter engine. Thankfully, the Sonata Eco model features a stronger 1.6-liter turbocharged engine and a quick-shifting seven-speed dual-clutch automatic transmission. At the top of the range is the Limited with its more powerful 2.0-liter turbocharged engine. It's strong, but the resulting acceleration isn't as good as what you get from other manufacturers' optional premium engines. Really, though, don't let horsepower figures sway you too much. The 2019 Hyundai Sonata's easy driving demeanor, excellent standard technology and roomy interior make it a solid pick for a midsize sedan. Next up is the SEL, and it's a solid value if you don't mind the base engine. It adds larger 17-inch wheels, keyless entry and ignition, LED daytime running lights, hands-free smart trunk access, heated mirrors, a power-adjustable driver's seat, heated front seats, a leather-wrapped steering wheel, satellite and HD radio, and a rear USB port. Also included is Hyundai's subscription-based Blue Link communications system. You can also add advanced driver aids such as adaptive cruise control, automatic emergency braking and lane keeping assist with the optional Tech package. Driving 8.0 Power in the top-of-the-line 2.0-liter turbo engine is plentiful for a midsize family sedan. The driving dynamics are spirited but not sporty. On the whole, it drives in a manner that the typical buyer will find satisfactory, but it doesn't change the game in any way. Acceleration 8.0 In everyday driving, the 2.0-liter turbo engine is pleasantly responsive and smooth. It's also plenty quick. In our testing, it hit 60 mph in 7.4 seconds, which is about half a second quicker than its chief rivals when equipped with their base engines. Braking 7.5 The pedal is reassuringly firm and easy to modulate in routine driving. Under heavy braking, there is some noticeable nosedive, but the car remains very controllable. In our panic-brake test, it came to a stop from 60 mph in 118 feet, which is a pretty good result for midsize sedans in this class. Steering 7.5 The amount of steering effort is appropriate throughout the speed range — it's suitably light at parking-lot speeds and weights up nicely on the highway. There's not a lot of feedback to the driver, favoring isolation over involvement. Handling 8.0 Though it doesn't exactly encourage sporty driving, the Sonata is surprisingly capable on a challenging twisty road. The well-managed body roll certainly instills confidence. And despite its low-rolling-resistance tires, there's not much screeching when cornering aggressively. Drivability 8.0 It's easy to drive the Sonata in any condition, and it doesn't require the driver to adapt to any quirks or shortcomings. The turning circle is small enough that multipoint turns are a rarity and maneuvering in tight quarters is stress-free. Its transmission behaves as expected. Read Less Comfort 8.0 The newly updated suspension is a big improvement over past Sonatas. There's the right dose of compliance to smooth out road imperfections, yet body roll isn't excessive — it's a good balance of compliance and control. The front seats deliver long-haul comfort and very effective ventilation. Seat comfort 8.0 The front seats are supportive and well-cushioned for long-distance comfort. There's a good range of lumbar adjustments, and the ventilated seats do an excellent job of keeping you cool. The rear seats are flatter in shape but still comfortable for the average-size adult. Ride comfort 8.0 Given how well the Sonata handles, the ride quality doesn't suffer. Small to moderate bumps and undulations are smoothed over gracefully with no residual motions afterward. This improvement in damping is a definite step in the right direction for Hyundai. Noise & vibration 7.0 Wind noise is limited to a little bit of white noise by the mirrors at highway speeds, but it's really only noticeable if you turn off the stereo. Road noise intensity is comparable to that of other cars in this class. Climate control 8.0 The layout of controls is simple and effective. Once you set the dual-zone automatic climate control, there's little need for subsequent adjustments. The ventilated front seats are particularly effective. Read Less Interior 8.0 The cabin does the basics well, from accommodating various driver shapes to facilitating easy entry and exit. The placement of displays and controls is intuitive and easy to use. Even though this cabin isn't all-new, it still asks for fewer sacrifices than some newer sedans. Ease of use 8.0 All of the controls are logically placed and easy to operate. Rather than rely solely on a touchscreen, the Sonata has physical buttons that are well-suited to accessing the information you need efficiently. Getting in/getting out 8.0 The big door openings and sensible ride height make getting in and out of the Sonata a breeze, even in tight spots. The sloping rear roofline does require rear passengers to stoop a little to clear it, but it's no worse than in other cars in the segment. Driving position 8.0 The wide range of adjustability, especially with the telescoping steering wheel, allows short and tall drivers to find their optimal position quickly. Unlike some of its competition, we never felt as if we had to compromise to get comfortable. Roominess 8.0 The Sonata conveys a spacious and airy feeling, with a decent amount of physical space in the front seats. The rear seats are also roomy. The rear roof pillar does cut down the view a bit, yet it's far less confining than the back seats of some other sedans. Visibility 7.5 Forward visibility is about average, as is the view out the back. A standard backup camera takes the guesswork out of reversing into a space. The high-mounted touchscreen helps to keep your eyes on the road. Quality 7.5 The interior materials aren't quite as nice as some other sedans, but everything has a good sturdy feel about them. We never noticed any creaks or squeaks while driving, and all features functioned as they should. Read Less Utility 7.5 There's little to complain about when it comes to the Sonata's everyday usability, which is aided by solid cargo capacity and no shortage of in-cabin storage options. It's as good as or better than what you'd get with the typical car in this class. Small-item storage 7.5 The smart placement and sensible sizing of bins and pockets mean there are plenty of places to store your personal items. A grippy wireless charging pad is another example of smart design. Cargo space 8.0 The Sonata's 16.3-cubic-foot capacity beats rivals by a small margin. Remote seatback releases make for easier loading of large items. Its hands-free trunk opener is a nice touch, but we wish it would open completely. The trunk release is hidden in the badge; we had to consult the manual to find it. Read Less Technology 7.5 While its infotainment isn't cutting-edge, the execution is sound and well-thought-out. The premium audio system might leave audiophiles wanting. It's decent but not exceptional. Apple CarPlay and Android Auto are standard features, a nice attribute that's not universal in the segment. Audio & navigation 7.5 The well-spaced-out on-screen buttons are easier and less distracting to use while on the move. Graphics are sharp and the system is fairly quick to respond. The Infinity audio system is good, but we expect more performance from a premium feature such as this one. Smartphone integration 7.0 With Apple CarPlay and Android Auto as standard equipment throughout the Sonata lineup, you'll have a familiar interface and more advanced music and texting features than Hyundai's system. It's not all that unusual, but it's worth noting that Toyota does not offer them. Voice control 7.0 Voice control for the navigation and phone systems is accurate and easy to use. Apple CarPlay remains our preferred voice-controlled system because it more readily accommodates natural speech and has more features that benefit from it.

Business class

This host caters to business travelers.

Features

Automatic transmission
Audio input
Long-term car
Bluetooth
USB input
Heated seats
Heated Steering Wheel

Extras

Add optional Extras to your trip at checkout.
Post-trip cleaning
Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.
$49/trip
Post-trip cleaning
Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.
$49/trip

Parking details

Find car using Turo Go Map and/or vehicle location. Unlock vehicle using unlock button in Turo Go. Key is in the middle section. Upload pictures of the car alongside your DL to avoid responsibility for any prior damage. It's a Turo Go car. Make sure to inspect car thoroughly and report all the damage / dash board signs or other significant condition before you start driving. You can be held responsible otherwise.

Guidelines

*No burnouts, donuts, racing, smoking, food, pets or extreme driving. Car is trackable for abusive driving and you'll be held responsible. Sorry ;) Turo Go gives guests the ability to easily locate, book, and unlock vehicles directly through the Turo app. Just filter for Turo Go cars and find an instantly available option nearby, accessible right from your phone. CHECKING IN HOW TO FIND THE CAR The host will provide basic details about where the vehicle is located and how to access it. The app will give you directions to the vehicle and even show you a map of its current location. Then you’ll be able to unlock the car and check in directly with the app. HOW DO I START THE CAR? For some cars you won’t need a key at all to start the car; for others, you’ll need a physical key to start the engine, but remember that you can’t start the engine without unlocking the car on the app. Once you unlock the vehicle, you must start the engine within 15 minutes. WHICH PHOTOS SHOULD I TAKE? Try to take as many photos as possible. Because you won’t have to meet up with the host in order to go through the check-in process, it’s very important that you document the condition in which you received the vehicle, especially any pre-existing problems. You can read more details about Trip Photos here. SECONDARY DRIVERS Only drivers who are Turo-approved can become additional drivers. If they are not a member of our community, have them sign up! You can learn how to add drivers to the trip here. Secondary drivers do not and should not drive or have access to the car without the primary driver being present. If you give your phone, account information, or other access to the secondary driver, for the purposes of driving the car without you going along, we will hold you responsible for any damages that should occur, and you may be removed from Turo. WHAT IF I’M LATE PICKING UP THE CAR? You’re responsible for the vehicle the moment the trip starts, so you should always show up on time for trips, whether or not you’re meeting with hosts in person. The car will only be available to you for up to 12 hours after the scheduled trip start time. If you do not begin your trip within those 12 hours, your trip will be canceled without a refund. Try to stay in contact if you’re running late! WHAT IF THERE IS A PROBLEM WITH THE CAR WHEN I TRY TO PICK IT UP? If there’s a ticket on the car when you get there, if you are unhappy with the condition of the car, or it isn’t as described, call our Turo Go team at (415) 463-3200, and we’ll help you out. CHECKING OUT WHERE DO I PARK IT? Return the vehicle exactly (or as close as possible to) where you picked it up from. Make sure to take photos of where you left it, including a photo of the lot/space number. If you leave the vehicle in a place where it could be ticketed or towed within 24 hours from the scheduled trip end, you will be responsible for any fees that may occur. LOCKING THE VEHICLE When your adventure ends, if the vehicle has a keyed ignition, make sure the key is replaced in the visor. Use the app to lock the vehicle. Do not lock the car from the inside. WHAT IF I’M LATE RETURNING THE CAR? If you need more time for your trip, notify the host, and request an extension on the app by clicking “Change trip.” If the host denies your extension request, you must return the car at the original time. If you attempt to start the car after the trip ends in a Turo Go car, the engine will not turn on. Get in touch with our Turo Go team at (415) 463-3200 as soon as possible if you’re running late and the car will no longer start! To read more about our Late Return Policy, click here. TROUBLESHOOTING THE DEVICE If you’re having issues connecting to the device, try these common solutions. Make sure you have Bluetooth enabled. You’ll need to be within 15 feet of the car for Bluetooth to work with the device. If it’s not working, try turning Bluetooth off and back on again. Close and restart the Turo app. If you haven’t already, download the latest version of the app. If you try these steps and there’s still an issue, feel free to call our Turo Go team at (415) 463-3200.

Faqs

  • SECONDARY DRIVERS
    Only drivers who are Turo-approved can become additional drivers. If they are not a member of our community, have them sign up! You can learn how to add drivers to the trip here. Secondary drivers do not and should not drive or have access to the car without the primary driver being present. If you give your phone, account information, or other access to the secondary driver, for the purposes of driving the car without you going along, we will hold you responsible for any damages that should occur, and you may be removed from Turo.
  • WHICH PHOTOS SHOULD I TAKE?
    Try to take as many photos as possible. Because you won’t have to meet up with the host in order to go through the check-in process, it’s very important that you document the condition in which you received the vehicle, especially any pre-existing problems. You can read more details about Trip Photos here.
  • HOW DO I START THE CAR?
    For some cars you won’t need a key at all to start the car; for others, you’ll need a physical key to start the engine, but remember that you can’t start the engine without unlocking the car on the app. Once you unlock the vehicle, you must start the engine within 15 minutes.
  • HOW TO FIND THE CAR
    The host will provide basic details about where the vehicle is located and how to access it. The app will give you directions to the vehicle and even show you a map of its current location. Then you’ll be able to unlock the car and check in directly with the app.
  • WHAT IF I’M LATE PICKING UP THE CAR?
    You’re responsible for the vehicle the moment the trip starts, so you should always show up on time for trips, whether or not you’re meeting with hosts in person. The car will only be available to you for up to 12 hours after the scheduled trip start time. If you do not begin your trip within those 12 hours, your trip will be canceled without a refund. Try to stay in contact if you’re running late!
  • WHAT IF THERE IS A PROBLEM WITH THE CAR WHEN I TRY TO PICK IT UP?
    If there’s a ticket on the car when you get there, if you are unhappy with the condition of the car, or it isn’t as described, call our Turo Go team at (415) 463-3200, and we’ll help you out.

Reviews

Book this car and be the first to review it.

The car

Hyundai Sonata 2019

SEL
6 trips
30 MPG
Gas
4 doors
5 seats

Hosted by

4.9
Artem All-Star Host
127 tripsJoined Apr 2019
Typically responds within 1 minute
All-Star Hosts like Artem are the top-rated, most experienced hosts on Turo.

Description

Spacious interior accommodations and generous trunk space Excellent user interface receives a more upscale redesign Generous warranty coverage Overall rating 7.7 / 10 The midsize sedan playing field is vast with the competition coming from just about all the major manufacturers. Just about all of the midsize sedans these days are very good. As a shopper, it can be hard to choose. The 2019 Hyundai Sonata won't really wow you with dramatic styling or crazy amounts of horsepower, but it is a very competent sedan that ranks among the class leaders. It has an easy-to-use interior and ample cargo room. And while it trails behind the Honda Accord and Toyota Camry in rear legroom, the Sonata is still large enough that your backseat passengers won't feel crowded. Standard Android Auto and Apple CarPlay integrate your smartphone into the car, while blind-spot detection, rear cross-traffic alert, and lane keeping assist help to prevent avoidable fender benders. You will have to be a little careful about which engine you pick. We're not fond of the Sonata's tepid 2.4-liter four-cylinder base engine. It doesn't have the same punch and efficiency of the Accord's 1.5-liter turbocharged engine or the Camry's 2.5-liter engine. Thankfully, the Sonata Eco model features a stronger 1.6-liter turbocharged engine and a quick-shifting seven-speed dual-clutch automatic transmission. At the top of the range is the Limited with its more powerful 2.0-liter turbocharged engine. It's strong, but the resulting acceleration isn't as good as what you get from other manufacturers' optional premium engines. Really, though, don't let horsepower figures sway you too much. The 2019 Hyundai Sonata's easy driving demeanor, excellent standard technology and roomy interior make it a solid pick for a midsize sedan. Next up is the SEL, and it's a solid value if you don't mind the base engine. It adds larger 17-inch wheels, keyless entry and ignition, LED daytime running lights, hands-free smart trunk access, heated mirrors, a power-adjustable driver's seat, heated front seats, a leather-wrapped steering wheel, satellite and HD radio, and a rear USB port. Also included is Hyundai's subscription-based Blue Link communications system. You can also add advanced driver aids such as adaptive cruise control, automatic emergency braking and lane keeping assist with the optional Tech package. Driving 8.0 Power in the top-of-the-line 2.0-liter turbo engine is plentiful for a midsize family sedan. The driving dynamics are spirited but not sporty. On the whole, it drives in a manner that the typical buyer will find satisfactory, but it doesn't change the game in any way. Acceleration 8.0 In everyday driving, the 2.0-liter turbo engine is pleasantly responsive and smooth. It's also plenty quick. In our testing, it hit 60 mph in 7.4 seconds, which is about half a second quicker than its chief rivals when equipped with their base engines. Braking 7.5 The pedal is reassuringly firm and easy to modulate in routine driving. Under heavy braking, there is some noticeable nosedive, but the car remains very controllable. In our panic-brake test, it came to a stop from 60 mph in 118 feet, which is a pretty good result for midsize sedans in this class. Steering 7.5 The amount of steering effort is appropriate throughout the speed range — it's suitably light at parking-lot speeds and weights up nicely on the highway. There's not a lot of feedback to the driver, favoring isolation over involvement. Handling 8.0 Though it doesn't exactly encourage sporty driving, the Sonata is surprisingly capable on a challenging twisty road. The well-managed body roll certainly instills confidence. And despite its low-rolling-resistance tires, there's not much screeching when cornering aggressively. Drivability 8.0 It's easy to drive the Sonata in any condition, and it doesn't require the driver to adapt to any quirks or shortcomings. The turning circle is small enough that multipoint turns are a rarity and maneuvering in tight quarters is stress-free. Its transmission behaves as expected. Read Less Comfort 8.0 The newly updated suspension is a big improvement over past Sonatas. There's the right dose of compliance to smooth out road imperfections, yet body roll isn't excessive — it's a good balance of compliance and control. The front seats deliver long-haul comfort and very effective ventilation. Seat comfort 8.0 The front seats are supportive and well-cushioned for long-distance comfort. There's a good range of lumbar adjustments, and the ventilated seats do an excellent job of keeping you cool. The rear seats are flatter in shape but still comfortable for the average-size adult. Ride comfort 8.0 Given how well the Sonata handles, the ride quality doesn't suffer. Small to moderate bumps and undulations are smoothed over gracefully with no residual motions afterward. This improvement in damping is a definite step in the right direction for Hyundai. Noise & vibration 7.0 Wind noise is limited to a little bit of white noise by the mirrors at highway speeds, but it's really only noticeable if you turn off the stereo. Road noise intensity is comparable to that of other cars in this class. Climate control 8.0 The layout of controls is simple and effective. Once you set the dual-zone automatic climate control, there's little need for subsequent adjustments. The ventilated front seats are particularly effective. Read Less Interior 8.0 The cabin does the basics well, from accommodating various driver shapes to facilitating easy entry and exit. The placement of displays and controls is intuitive and easy to use. Even though this cabin isn't all-new, it still asks for fewer sacrifices than some newer sedans. Ease of use 8.0 All of the controls are logically placed and easy to operate. Rather than rely solely on a touchscreen, the Sonata has physical buttons that are well-suited to accessing the information you need efficiently. Getting in/getting out 8.0 The big door openings and sensible ride height make getting in and out of the Sonata a breeze, even in tight spots. The sloping rear roofline does require rear passengers to stoop a little to clear it, but it's no worse than in other cars in the segment. Driving position 8.0 The wide range of adjustability, especially with the telescoping steering wheel, allows short and tall drivers to find their optimal position quickly. Unlike some of its competition, we never felt as if we had to compromise to get comfortable. Roominess 8.0 The Sonata conveys a spacious and airy feeling, with a decent amount of physical space in the front seats. The rear seats are also roomy. The rear roof pillar does cut down the view a bit, yet it's far less confining than the back seats of some other sedans. Visibility 7.5 Forward visibility is about average, as is the view out the back. A standard backup camera takes the guesswork out of reversing into a space. The high-mounted touchscreen helps to keep your eyes on the road. Quality 7.5 The interior materials aren't quite as nice as some other sedans, but everything has a good sturdy feel about them. We never noticed any creaks or squeaks while driving, and all features functioned as they should. Read Less Utility 7.5 There's little to complain about when it comes to the Sonata's everyday usability, which is aided by solid cargo capacity and no shortage of in-cabin storage options. It's as good as or better than what you'd get with the typical car in this class. Small-item storage 7.5 The smart placement and sensible sizing of bins and pockets mean there are plenty of places to store your personal items. A grippy wireless charging pad is another example of smart design. Cargo space 8.0 The Sonata's 16.3-cubic-foot capacity beats rivals by a small margin. Remote seatback releases make for easier loading of large items. Its hands-free trunk opener is a nice touch, but we wish it would open completely. The trunk release is hidden in the badge; we had to consult the manual to find it. Read Less Technology 7.5 While its infotainment isn't cutting-edge, the execution is sound and well-thought-out. The premium audio system might leave audiophiles wanting. It's decent but not exceptional. Apple CarPlay and Android Auto are standard features, a nice attribute that's not universal in the segment. Audio & navigation 7.5 The well-spaced-out on-screen buttons are easier and less distracting to use while on the move. Graphics are sharp and the system is fairly quick to respond. The Infinity audio system is good, but we expect more performance from a premium feature such as this one. Smartphone integration 7.0 With Apple CarPlay and Android Auto as standard equipment throughout the Sonata lineup, you'll have a familiar interface and more advanced music and texting features than Hyundai's system. It's not all that unusual, but it's worth noting that Toyota does not offer them. Voice control 7.0 Voice control for the navigation and phone systems is accurate and easy to use. Apple CarPlay remains our preferred voice-controlled system because it more readily accommodates natural speech and has more features that benefit from it.

Business class

This host caters to business travelers.

Features

Automatic transmission
Audio input
Long-term car
Bluetooth
USB input
Heated seats
Heated Steering Wheel

Extras

Add optional Extras to your trip at checkout.
Post-trip cleaning
Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.
$49/trip
Post-trip cleaning
Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.
$49/trip

Parking details

Find car using Turo Go Map and/or vehicle location. Unlock vehicle using unlock button in Turo Go. Key is in the middle section. Upload pictures of the car alongside your DL to avoid responsibility for any prior damage. It's a Turo Go car. Make sure to inspect car thoroughly and report all the damage / dash board signs or other significant condition before you start driving. You can be held responsible otherwise.

Guidelines

*No burnouts, donuts, racing, smoking, food, pets or extreme driving. Car is trackable for abusive driving and you'll be held responsible. Sorry ;) Turo Go gives guests the ability to easily locate, book, and unlock vehicles directly through the Turo app. Just filter for Turo Go cars and find an instantly available option nearby, accessible right from your phone. CHECKING IN HOW TO FIND THE CAR The host will provide basic details about where the vehicle is located and how to access it. The app will give you directions to the vehicle and even show you a map of its current location. Then you’ll be able to unlock the car and check in directly with the app. HOW DO I START THE CAR? For some cars you won’t need a key at all to start the car; for others, you’ll need a physical key to start the engine, but remember that you can’t start the engine without unlocking the car on the app. Once you unlock the vehicle, you must start the engine within 15 minutes. WHICH PHOTOS SHOULD I TAKE? Try to take as many photos as possible. Because you won’t have to meet up with the host in order to go through the check-in process, it’s very important that you document the condition in which you received the vehicle, especially any pre-existing problems. You can read more details about Trip Photos here. SECONDARY DRIVERS Only drivers who are Turo-approved can become additional drivers. If they are not a member of our community, have them sign up! You can learn how to add drivers to the trip here. Secondary drivers do not and should not drive or have access to the car without the primary driver being present. If you give your phone, account information, or other access to the secondary driver, for the purposes of driving the car without you going along, we will hold you responsible for any damages that should occur, and you may be removed from Turo. WHAT IF I’M LATE PICKING UP THE CAR? You’re responsible for the vehicle the moment the trip starts, so you should always show up on time for trips, whether or not you’re meeting with hosts in person. The car will only be available to you for up to 12 hours after the scheduled trip start time. If you do not begin your trip within those 12 hours, your trip will be canceled without a refund. Try to stay in contact if you’re running late! WHAT IF THERE IS A PROBLEM WITH THE CAR WHEN I TRY TO PICK IT UP? If there’s a ticket on the car when you get there, if you are unhappy with the condition of the car, or it isn’t as described, call our Turo Go team at (415) 463-3200, and we’ll help you out. CHECKING OUT WHERE DO I PARK IT? Return the vehicle exactly (or as close as possible to) where you picked it up from. Make sure to take photos of where you left it, including a photo of the lot/space number. If you leave the vehicle in a place where it could be ticketed or towed within 24 hours from the scheduled trip end, you will be responsible for any fees that may occur. LOCKING THE VEHICLE When your adventure ends, if the vehicle has a keyed ignition, make sure the key is replaced in the visor. Use the app to lock the vehicle. Do not lock the car from the inside. WHAT IF I’M LATE RETURNING THE CAR? If you need more time for your trip, notify the host, and request an extension on the app by clicking “Change trip.” If the host denies your extension request, you must return the car at the original time. If you attempt to start the car after the trip ends in a Turo Go car, the engine will not turn on. Get in touch with our Turo Go team at (415) 463-3200 as soon as possible if you’re running late and the car will no longer start! To read more about our Late Return Policy, click here. TROUBLESHOOTING THE DEVICE If you’re having issues connecting to the device, try these common solutions. Make sure you have Bluetooth enabled. You’ll need to be within 15 feet of the car for Bluetooth to work with the device. If it’s not working, try turning Bluetooth off and back on again. Close and restart the Turo app. If you haven’t already, download the latest version of the app. If you try these steps and there’s still an issue, feel free to call our Turo Go team at (415) 463-3200.

Faqs

  • SECONDARY DRIVERS
    Only drivers who are Turo-approved can become additional drivers. If they are not a member of our community, have them sign up! You can learn how to add drivers to the trip here. Secondary drivers do not and should not drive or have access to the car without the primary driver being present. If you give your phone, account information, or other access to the secondary driver, for the purposes of driving the car without you going along, we will hold you responsible for any damages that should occur, and you may be removed from Turo.
  • WHICH PHOTOS SHOULD I TAKE?
    Try to take as many photos as possible. Because you won’t have to meet up with the host in order to go through the check-in process, it’s very important that you document the condition in which you received the vehicle, especially any pre-existing problems. You can read more details about Trip Photos here.
  • HOW DO I START THE CAR?
    For some cars you won’t need a key at all to start the car; for others, you’ll need a physical key to start the engine, but remember that you can’t start the engine without unlocking the car on the app. Once you unlock the vehicle, you must start the engine within 15 minutes.
  • HOW TO FIND THE CAR
    The host will provide basic details about where the vehicle is located and how to access it. The app will give you directions to the vehicle and even show you a map of its current location. Then you’ll be able to unlock the car and check in directly with the app.
  • WHAT IF I’M LATE PICKING UP THE CAR?
    You’re responsible for the vehicle the moment the trip starts, so you should always show up on time for trips, whether or not you’re meeting with hosts in person. The car will only be available to you for up to 12 hours after the scheduled trip start time. If you do not begin your trip within those 12 hours, your trip will be canceled without a refund. Try to stay in contact if you’re running late!
  • WHAT IF THERE IS A PROBLEM WITH THE CAR WHEN I TRY TO PICK IT UP?
    If there’s a ticket on the car when you get there, if you are unhappy with the condition of the car, or it isn’t as described, call our Turo Go team at (415) 463-3200, and we’ll help you out.

Reviews

Book this car and be the first to review it.
Pickup at car location
Los Angeles, CA 90045
Free

Delivery locations
Los Angeles International Airport
$45

Delivered to you
Up to 10 miles
$120