IMPORTANT: PLEASE READ THE ENTIRE GUIDELINES BELOW SO YOU ARE FULLY AWARE OF THE POLICIES
- Bring a VALID ID that matches your name on this account or we cannot legally give you the vehicle.
- Add any other drivers that will be driving the vehicle on the TURO App
-Gas- return the vehicle full tank topped off as you received it. (either regular unleaded or premium gas is ok to use). Any gas not returned full tank topped off, Turo will charge for the difference in gas plus a $25 inconvenience fee.
- LATE RETURNS: Fee: $50/hr for each hour the car is late. Avoidance: Before the rental ends, extend the rental through the app.
- MILE OVERAGE: Fee: $.51/mile for each mile the car is over the allotted mileage. Avoidance: Extend the rental through the app (automatically gives you extra miles).
- TICKETS and TOLLS: $50 per ticket or toll accrued that you don't pay. Avoidance: Pay tickets and all tolls immediately and make sure to park in a way that you won't get a parking ticket within 24 hours!
- SMOKING: Fee: $250.00 cleaning fee. Avoidance: As with all rental cars there is NO SMOKING/vaping/drugs of any kind allowed inside the vehicles.
- PETS: Fee: $250.00 cleaning fee. Avoidance: Other future renters may have allergies and pets can cause them thus pets are not allowed in the vehicles.
- CLEANLINESS: Fee: $75.00. Avoidance: All we ask is the vehicle comes back as clean as we have given it to you to avoid any cleaning charges.
-Car Washes- only give a car wash if you can do it at a touchless car wash. Otherwise, I will wash the car for you. I also have free car washes at CarwashU located 6929 103rd St, Jacksonville, FL 32210. They're open from 8am-8pm so if you want to take it there for a free wash, feel free to do so. There's a sticker on the dash so it lets you right in automatically.
-No Racing, reckless driving, running donuts, peeling out, or any usual abusive acceleration under any circumstances, Its illegal, it damages the engine, and its dangerous. There's a built in tracker device that monitors average speed and unusual accelerations.
-Please be careful when parking close to a curb and going over bumps, dips, and driveways as the car is very low and the front bumper will dent, scratch and scrape easily if hit. Any noticeable scrapes and scratches will incur a repair fee based on damage report estimate.
I know this is a lot of information to digest, but I want to fully disclose everything to you up front so there are no surprises and so I can provide you the best customer service possible. Thank you for your cooperation & understanding. Thanks again for renting my car and have a wonderful day!