Vehicle MUST be returned to the pickup location unless prior arrangements have been made BEFORE BOOKING.
Requests for early pickup, late return, or any change to booking times/dates must be cleared with Host in advance THEN modify booking via the Turo App.
An additional $50 Service charge will apply if the vehicle is returned by the Guest to any location that is not pre-approved by the Host. You can request this in advance via the EXTRA One-Way Trip. Otherwise, you will receive a request for reimbursement after completing your trip.
All of my vehicles are delivered to Guests exceptionally clean inside and out, and are expected to be returned in similar condition.
Guests who return the vehicle excessively dirty will be charged an additional fee (listed below). Prevention is key. Please make a conscientious effort to minimize any mess. Keep in mind, this is my PERSONAL vehicle, not a rental-fleet beater.
The best way to avoid being charged for excessive dirtiness is to make a conscientious effort to avoid getting the car dirty in the first place.
Salt water and sand are the bane of island living, and particularly for Turo Hosts such as myself, who go to great lengths and spend a lot of money on detailing to keep my vehicles presentable in order to provide an outstanding rental experience to Guests.
80% of this effort is spent vacuuming sand from the carpet, seats and nooks and crannies inside the cabin.
I've discovered that many guests have never