Q: Do I have to return the car clean?
A: As per Turo's rules, the car must be returned in the same condition it was received(interior and exterior). Please do not run the car through the automatic car wash as that can damage the paint and clear coat, either touchless or hand washes only. I can bill $25 to have the car cleaned after drop off.
Q: Do I have to refill the gas before returning the it?
A: The car needs to be filled to the same amount you received it at. Car takes premium gas.
Q. Is this vehicle available on my selected dates?
A. You can easily view the calendar to see which days the car is available.
Q: Are you able to deliver to the airport or my house/hotel?
A: Yes, and delivery is free with rentals over 5 days. Otherwise, please put in your address and the delivery fee will be calculated
Q: Can I pick up/drop off the car earlier/later
A: Unfortunately, with the amount of vehicles I have to pick up and deliver, bookings must be picked up and returned on time. Late pick ups may result in a cancellation or late fee
Q: What do I do about bridge tolls?
A: All cars have Fastrak which allows you to drive right through the toll without having to pay. Tolls will be billed to your account after