Gas: Gas is not included with your rental, please bring the vehicle back with the same or more gas than when you received it. Be sure to take photos for the gas and mileage before and after your trip.
Missing Gas: If you do not have time to fill up the tank upon return Turo will charge fee in addition to the missing portion of gas.
Toll: For tolls, if you go through any NTTA toll booths with our vehicle, you will be billed for the toll. If you do not inform us about toll crossings through Turo messages, Turo will charge fee in addition to the cost of the toll. Please let us know via Turo Messenger with the tagline "I had X tolls crossings for this trip" so we can take care of these tolls in a efficacious manner!
Tickets: You are responsible for all tickets during your rental. If you incur a ticket, we will pay off the ticket for you and Turo will charge a fee in addition. You may elect to pay off the ticket on your own.
Damage/Accident: Please notify us of any damage or accidents that happen during your rental. We appreciate your honestly and will work with you to solve the problem.
Cleanliness: Please return the car in as-good or better condition than when you borrowed it. If the car is returned without cleaning (bug splatter/ dirty exterior, dirty interior) an additional fee will be charged for cleaning. No smoking or pets please, thanks! If you do smoke or have pets in the vehicle, Turo will charge a large fee. If you don’t have time to clean please pay for post trip cleaning and we can take care of it for you.