Shenghong’s father smoked in car before we drove it away. Had to return because it caused my wife and son a terrible headache. They r highly allergic to smoke. Also paid $100 to get picked up and return car to airport but was taken to her townhouse by her father who was cussing in front of my young sons as well as calling the police officer a racist name and then continued to call his daughter a stupid woman because she got lost picking us up. Then instead of returning the car early to airport, she made me return it to her townhome. Then on top of it told me that I was lying about the smoke. Had to Uber to NoVa which cost me $60. Horrible experience, don’t recommend using her ever. On top of it all, I couldn’t even rent another car through Turo because I had this as an existing reservation. Called Turo and they were too busy to help me with making another reservation. Were supposed to text or email me which they didn’t, so I rented a car through budget. They gave me a $25 for my trouble, seriously????