*Only use a touchless car wash. We check for Damage/leaks/smells. If any doubts, please use Hi-Speed Car Wash at 2024 N Druid Hills Rd NE Brookhaven, GA 30329 ($7 exterior option). It is 5 minutes from our Non-Delivery location & there are free vacuums to the left once exiting car wash.
—1. Read each tab on your reserved car’s page before Pickup (including your Return instructions). All info is on Turo & our tabs.
—2. Only use Turo messenger during your trip to communicate with us (entire time). See our 2nd FAQ if anything goes wrong.
—3. Before trip, add a photo of your valid driver’s license to Trip Photos. Your Turo profile phone number needs to be yours.
—4. Only you or an additional driver you have officially added on Turo may use our car. You are fully responsible for our car.
—5. We are available 9am-9pm EST via Turo messaging for anything not found on Turo or tabs on your reserved car’s page.
—6. Be on time. Complete Turo’s Check-In process (upload photos). Extend your trip ASAP if planning to via an official request.
—7. Drive safe & park safe, especially in Atlanta. Do not leave overnight on a street or in a public lot (we check for Damage).
—8. No smoking, vaping or heavy smells. No pets unless you selected our Pet Extra. Keep volume down to preserve speakers.
—9. Return clean & on time. Do Checkout process & message level/zone/location info once parked in the correct location.
—10. Understand Cleaning, Gas, Late, Pet & Smoking fees. Know our mileage policy. Leave us a 5 star review & any feedback :)