- Bring a VALID ID that matches your name on this account or we cannot legally give you the vehicle
- Add any other drivers that will be driving the vehicle on the Turo App
- Cleanliness Fee: $75.00 cleaning fee. All we ask is the vehicle comes back as clean as we have given it to you to avoid any cleaning charges.
- Tickets: Fee: $50 per ticket accrued that you don't pay + the cost of the ticket. To avoid the fee: Pay tickets immediately and make sure to park in a way that you won't get a parking ticket within 24 hours.
- *Tolls are not included in rental reservations. You will receive an itemized bill for all toll usage 1-2 business days after check out. Tolls are automated on all Colorado roadways. You do not need to stop and pay, you just drive through and the billing is sent directly to me.
------ NO SMOKING/VAPING ------
Absolutely no smoking of any kind allowed in this vehicle. You will be subject up to a $250 cleaning fee.
------ PETS ------
Pets ARE NOT allowed in this vehicle at any time - to both protect the vehicle and help future renters with specific allergies. Any pet hair and pet dander found in vehicles may incur in additional $250 cleaning fee.
------ OFF ROAD ------
Please be advised that Turo does not cover towing and off-roading under the insurance policy , and any damages caused by either will be the renter’s personal responsibility and are liable for repairs and /or replacement.
------ LATE RETURN ------
Late Return Fee: $50/hr for each hour the car is late. To avoid this fee, please be sure to extend the rental through the app if you plan on keeping the vehicle longer
------ SATISFACTION GUARANTEED ------
We do everything we possibly can to make renters happy with their experience. If you rent from us and you have a wonderful experience, please do us a HUGE favor and leave us a 5-STAR REVIEW. If you rent from us and something wasn't quite to your satisfaction, PLEASE let us know as quickly as possible through the Turo message feed so we have the opportunity to make it right.
- Everything Else: Fee: $25 if Turo has to get involved in anything. I have no control over this and Turo charges this automatically as an administration fee. To avoid the fee: Handle reimbursements ourselves through Turo's 'request reimbursement' feature so you don't have to pay Turo's $25 administration fee! I know this is a lot of information, but you can just refer back to the relevant sections at the relevant times for your rental
Contact Info: Turo is often the best number to call first, just because they are always quick to respond and can normally help better than I can. They can be reached at 415-965-45251. Otherwise, the best way to reach me is by sending a message through the Turo app, and my cell phone number is listed in the Turo app - please try texting first and I'll do my best to help out!
Thanks again for renting my car, and have a wonderful day!!