Please follow these guidelines to avoid being charged any extra fees for your trip!
-If there's any issues with your trip please contact Turo’s 24 hour support line through the app or by calling (415) 965-4525. The Turo insurance card will be in the glove box with Turo's support phone number as well.
-The car goes through a car wash before each trip and the interior is cleaned before you receive it. For any excessive cleanup a cleaning fee of $75 will be charged. Also absolutely no smoking in the car. The fee for smoking in the car is $250.
-I will be taking photos of the vehicle's condition before and after the trip. It is encouraged for you to do the same.
-Any damage that occurs during your trip will be your responsibility including damage to the wheels and interior damage.
-Any ticket or violation you receive during your trip is your responsibility and you will be sent a copy of the ticket and charged the cost of the violation and any associated fees.
-There is an I-Pass in the car, if you go through tolls on your trip I will request for reimbursement for the tolls cost.
-It is important to use only Premium Unleaded Gasoline. Typically, you will receive it with a full tank, please return it with a full tank of Premium Gasoline.
-If you’re going to return the car late please inform me ahead of time, anything more than an hour late will result in late fees or you can choose to extend the trip through the app, if the car’s available.
Thanks for reading and enjoy the r