Not the type of review I ever wanted to post, but serves as a good "best practice for when life happens". I had an incident while on a trip...Nothing that was cause by the host. I won't go into detail, but I'll chalk it up to wrong place, wrong time. I contacted Turo and Tianshuang to make them aware of the situation. I'm sure he wasn't thrilled with the phone call, but was polite, respectful and thanked me for the call. I would advise anyone who finds themselves in a situation to put yourselves in a the hosts shoes and think to yourself "if this was my car would I want the client to call me". I've rented from Tianshuang for 6 plus months and from top to bottom...One of the absolute best hosts on Turo.
Dezember 28, 2019