Shmaya was Great & he answered his phone immediately when I called to confirm the pick up location and when I called to alert him that I was 5 minutes away.
This is the only centrally-located truck in Los Angeles.... when I say "centrally-located" I mean that I live in Bel Air (near Westwood) and the only other Pick Up Trucks on the Relay Rides were located in the Valley or near LAX or DT LA.
I needed the pick up truck to move large plants one mile from my old house to my new house so I knew I could either go to Home Depot and spend $100+ for one hour or ask Shmaya and pay $38.
I rented Shmaya's truck for two hours to transport a couch. Shmaya was very clear, communicative and easy to talk to. Initially, I was a bit surprised to find out that I was to pick up the key from someone else at a different address than originally posted since Shmaya was out if town, but that location was very close by, and the process went very smoothly. Before I began the trip, Shmaya called to make sure everything was in order. The truck ran very smoothly and had no problems. If you're sensitive to cigarette smoke, it might not be your top pick, but for the price, I found it unobjectionable. I filled the gas and returned the key wihout incident. Hours later, I discovered that I mindlessly left the couch pillows on the back seat, but Shamay was very understanding and responsive, and allowed me to pick them up without delay. I really appreciate his affordable and reliable service and would absolutely rent from him again in the future. Thank you!