Wow. This rental could not have gone better. Ty met us right outside of baggage claim at SLC airport. We had ski bags and a lot of gear so it was great to not have to lug it or shuttle to car rental center. Truck was warm, we tossed our gear in the back, had a quick chat with Ty and we were off. The truck was ideal for winter travel and we would have never made the trip back without the 4x4 because of blizzard conditions. Vehicle was super clean and had everything we needed. Plenty of space for our family of four. I'd suggest you get some large contractor trash bags to cover your bags since the bed is open. The open bed is way better than trying to jam skis in an SUV. For return Ty met us at a private residence (where we were staying) and we handed over the keys. Easy. Super friendly and flexible guy. We'll be back next year or maybe over the summer!