Had a great camping trip despite having a blown tire. Chris was great to deal with. It was first time for both of us using Turo so we were cautious about the experience but it turned out well. Chris's truck was reliable and he was easy to communicate with!
*Everyone needs to be aware there's no live "immediate" roadside service help from Turo on the weekends period! Make sure you have your own insurance/AAA service set up in case you get a break down. Turo does NOT provide help during the weekend. We filed a claim ASAP while we were heading to Bryce Canyon on Fri afternoon. We still haven't heard back from Turo. This is a BIG downfall of their service in my opinion and something everyone should be aware of. Turo's claim of 24/7 customer service is merely an app that you can report a claim to. No live person to talk to whatsoever. Hope they make it clearer and be more transparent about what kind of service they really offer if you do experience vehicle trouble! I was lucky to have the roadside service thru my insurance otherwise I'm sure I'd be out of the service fee which I doubt will be compensated by Turo.