Russell was outstanding. His car was extremely clean from top to bottom, and he took less time explaining every rule to me and instead told me to have fun and enjoy myself; which other people I've rented from goes through every detail and it becomes time consuming. As for the car, I was impressed by Toyota. It has that truck feel but it's quick when you need it to be, and not to shabby on gas mileage. I will definitely be renting from Russell again. Thanks a million.