Unfortunately, Julieta didn't know that the car was instant approval, so there was a bit of a delay getting the car. But, we got the car and she was very nice / apologetic, so I would definitely rent from her again!
She was very helpful since we had to extend our trip last minute. Her car was clean and the gas tank was full when we got and we returned it the same. The Subaru was a cool car to drive too with the pedal shifters.